Perfect AI Portraits

1. Introduction & Acceptance of These Terms

These Terms & Conditions (the "Terms") form a legally binding agreement between you ("you," "your," or "User") and Perfect AI Portraits, operated by [Company Legal Name] ("we," "us," "our," or the "Company"). They govern your access to and use of our websites, applications, onboarding flow, waitlist, portrait-production pipeline, customer-support channels, and related services (collectively, the "Services").

By checking the acceptance box, clicking "I Accept & Agree," uploading any photographs, or otherwise using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Services and do not upload any content.

You confirm that you are scrolling through and have had a genuine opportunity to review the entire document below before accepting. We designed the acceptance experience so that you can read at your own pace, revisit earlier sections, and decline without penalty at any point before you submit Content.

Your acceptance is recorded together with a timestamp, the version identifier of these Terms, and a record of the specific text presented to you. We keep this record so that both of us have a reliable, tamper-evident account of what you agreed to and when, which protects you against later disputes about the terms of the deal just as much as it protects us.

These Terms are written in plain language on purpose. Where a sentence uses a defined term (a capitalized word explained in the Definitions section), the plain meaning and the defined meaning are intended to align, and if they ever appear to conflict, the definition controls for that specific word.

These Terms are intended to be fair and balanced. Many provisions grant the Company rights it needs to run the Services, and many others grant you rights, remedies, and protections you can rely on. You should read the whole document, not just the parts that favor one side, so you understand the complete bargain.

If you are accepting on a device or through an interface that does not display the full text, do not accept. Instead, request the full text from us using the contact details at the end of this document, and we will provide it in a readable format before asking you to agree.

Nothing in these Terms is meant to deprive you of rights that the law of your jurisdiction guarantees to consumers and that cannot be waived by agreement. Where such mandatory rights exist, they apply in addition to (and, to the extent of any conflict, in place of) the corresponding provisions here.

If you accept these Terms and later disagree with a change we make, your remedy is to stop using the Services and, where applicable, to request deletion of your data as described in the data-rights sections. Continued use after a change means you accept the updated Terms.

By accepting, you also confirm that any factual statements you make to us during onboarding — for example, your age, your identity, and your authority to submit the photographs you upload — are true to the best of your knowledge. Both parties are relying on the honesty of these representations.

We encourage you to keep a copy of these Terms for your records. You can request a copy at any time using the contact details at the end of this document, and we will provide the exact version you accepted along with the date and time of your acceptance.

These Terms apply to all of the ways you might interact with us in connection with the Services, whether through our website, a mobile experience, a messaging channel, email, or in person, unless a separate written agreement expressly governs a particular interaction.

If a separate written agreement between you and us covers a specific engagement, that agreement controls over these Terms to the extent of any conflict for that engagement, while these Terms continue to govern everything else.

You may take as long as you need to read this document before accepting. There is no time limit on your review, and you can step away and return without losing your place, so that your acceptance is genuinely informed rather than rushed.

If any part of this document is unclear to you, we would rather answer your question before you accept than have you agree to something you do not understand; our contact details are provided at the end for exactly this purpose.

By accepting, you are entering into a real, enforceable agreement, and we treat it as such. We in turn commit to honoring the obligations these Terms place on us, not merely the ones they place on you.

These Terms are designed to work together as a whole. Where one section refers to another, the referenced section supplies additional detail, and the sections should be read together rather than in isolation.

We may present these Terms to you again in the future if we make material changes, and we will ask you to review and, where required, re-accept the updated version, as described in the changes section.

Your acceptance covers your own use of the Services and, if you are acting for an organization, that organization's use as well, binding both to these Terms as described in the eligibility section.

Nothing about the electronic nature of this agreement makes it any less binding; an electronic acceptance has the same effect as a signature on paper, as described in the electronic-signatures section.

2. Definitions

"Content" means any photographs, images, text, likeness, metadata, or other materials you submit, upload, or provide to the Services. "Your Photos" means image Content depicting you or other individuals that you submit.

"Outputs" means the portraits, images, and other materials generated, edited, retouched, curated, or produced by us using the Services, including AI-generated and human-refined results derived from Your Photos.

"Models" means machine-learning models, embeddings, weights, checkpoints, fine-tunes, adapters, and other artifacts created, trained, or adapted using Content. "Process" means any operation performed on Content, including collection, storage, analysis, transformation, and use for training.

"Personal Data" (or "personal information") means information that identifies, relates to, or can reasonably be linked to an identified or identifiable individual, as those terms are used under applicable privacy laws.

"Biometric Data" means data derived from your physical characteristics — for example, facial geometry — that is capable of being used to identify you, to the extent such data is regulated under applicable biometric-privacy laws.

"Subprocessor" means a third party we engage to Process Content or Personal Data on our behalf, such as a cloud-hosting, storage, compute, analytics, communications, or payment provider.

"Applicable Law" means the laws, regulations, and binding rules that apply to you, to us, or to the Services in the relevant jurisdiction, including consumer-protection, privacy, biometric, and export-control laws.

"Business Day" means any day other than a Saturday, Sunday, or public holiday in [Jurisdiction]. Time periods stated in these Terms are measured in calendar days unless we say "Business Days."

"Feedback" means suggestions, ideas, bug reports, or other input you voluntarily give us about the Services. "Confidential Information" is defined in the confidentiality sections and covers non-public information disclosed by either party.

"Notice" means a communication given in the manner described in the Notices section. References to "writing" include email and in-Service messaging unless a provision expressly requires physical mail.

Words like "including," "for example," and "such as" are illustrative and never limiting; they do not restrict the general words that come before them. The singular includes the plural and vice versa, and references to a party include that party's permitted successors and assigns.

"Services" has the meaning given in the introduction and includes every feature, tool, and channel through which we provide portrait-related functionality, as we may update them over time.

"You" and "your" refer to the individual accepting these Terms and, where that individual acts for an organization, to that organization as well.

"We," "us," and "our" refer to [Company Legal Name], operating as Perfect AI Portraits, and, where the context requires, to our affiliates and authorized personnel acting on our behalf.

"Affiliate" means an entity that controls, is controlled by, or is under common control with a party, where control means ownership of a majority of voting interests or the power to direct management.

"Delivered Outputs" means the specific Outputs we make available to you as the finished result of an order, as distinct from intermediate renders, rejects, or non-delivered variants.

"Order" means an accepted arrangement for us to produce Outputs for you at an agreed scope and price, whether captured in a quote, a package selection, or a written agreement.

"Privacy Policy" means our then-current privacy policy, which is incorporated into these Terms by reference and describes our data practices in more detail.

"Marketing communications" means messages that promote features, offers, or the Services, as distinct from "transactional communications," which are necessary to administer your application or order.

A reference to a "section" is a reference to a section of these Terms, and references to a document being "incorporated by reference" mean it forms part of these Terms as if set out in full.

Where these Terms use a term defined by a specific privacy law within a regional addendum, that term carries the meaning given by the relevant law for the purposes of that addendum.

3. Eligibility & Age Requirement

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Services and to submit any Content. By using the Services you represent and warrant that you meet this requirement.

You must not submit photographs of any minor, and you must not use the Services to create imagery depicting any person under the age of 18, whether the depiction is real, stylized, or synthetic. This rule exists to protect children and to keep both parties clear of laws that carry serious penalties.

If we learn that Content depicts a minor, we may delete it, decline to produce Outputs, and terminate your access, and we may be legally required to report certain material to the appropriate authorities. We will act proportionately and, where the law allows, will tell you what we have done.

If you are using the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and references to "you" include both you personally and that organization.

We may, where permitted by law and where we have a reasonable basis for concern, ask you to verify your age or identity before we produce or deliver Outputs. We will use the least intrusive reasonable method and will handle any verification data under our Privacy Policy.

If you are a resident of a jurisdiction where the Services are prohibited or restricted, you are responsible for not using them, and you agree not to use technical means to disguise your location in order to evade such restrictions.

We reserve the right to refuse the Services to any person or to limit the Services in any geography, for any lawful reason, including to comply with sanctions, export controls, or local licensing rules.

Eligibility is an ongoing requirement, not a one-time check. If you cease to meet it — for example, if you later tell us that a photo depicts someone under 18 — the corresponding parts of these Terms cease to authorize the affected use, and you must stop the affected activity.

Nothing in this section requires you to disclose more personal information than is necessary to establish eligibility, and we will not retain eligibility-verification data longer than needed for that purpose plus any period the law requires.

If you believe we have inadvertently collected Content from or about a minor, please contact us immediately using the details at the end of this document so we can investigate and remediate.

4. Description of the Services

The Services allow you to submit photographs so that we can generate stylized portrait imagery using a combination of artificial-intelligence Models and human artistic review, editing, and retouching.

The Services include a waitlist and selection process. Submitting an application does not guarantee that we will accept you, produce Outputs for you, or offer you any particular price, timeline, or result. Acceptance to the waitlist is not, by itself, a contract to produce Outputs.

The typical journey is: you join the waitlist and provide contact details; you optionally upload Your Photos; we review submissions and select some applicants; selected applicants receive a description of scope, price, and timing; and, if you agree, we produce and deliver Outputs. Each step is described in more detail throughout these Terms.

The Services are a creative offering, not a utility or a guarantee of a specific artistic outcome. We combine automated generation with human judgment, and the balance between the two may vary from project to project.

We may offer different tiers, styles, packages, or add-ons over time. The features available to you depend on what you have selected and paid for, and on what is technically and lawfully available in your region.

We may modify, suspend, add, or discontinue any part of the Services at any time, with or without notice, to the extent permitted by law. Where a change would materially reduce a paid feature you are actively using, we will make reasonable efforts to give you advance notice and a fair remedy as described in the service-credit and refund sections.

Some features may be described as "beta," "preview," or "experimental." Those features are provided for you to try at your discretion, may change or disappear, and may be less reliable than generally available features. We will label them clearly where practical.

The Services are not intended for use in any high-stakes context where an error could cause physical, financial, or legal harm — for example, identity documents, security credentials, or evidentiary use. You agree not to rely on Outputs for such purposes.

We may provide informational materials, galleries, or examples to help you understand the Services. Those examples illustrate possibilities, not promises, and your results may differ.

The Services depend on third-party infrastructure and on your own device and network. We are responsible for the parts we control; you are responsible for maintaining a device, software, and connection capable of using the Services.

The precise steps and features of the Services may vary depending on the package you choose, your region, and the state of the technology at the time you use the Services.

We may use different Models, artists, or workflows for different projects, and we may change these over time as we improve the Services, generally with the aim of better results.

The Services are offered to you as a finished creative service; we are not selling you the underlying Models, tools, or pipeline, which remain ours as described in the intellectual-property sections.

We may provide previews, drafts, or proofs during production to help align on direction; previews are works in progress and may differ from the final Delivered Outputs.

Where we offer choices of style, format, or package, we will describe them so you can make an informed selection, and your selection defines part of the scope of your order.

The Services are not a real-time or instantaneous service in most cases; production involves processing and, often, human review, which takes time as described in the turnaround section.

We may impose reasonable limits on the number of photos, projects, or requests to keep the Services reliable for everyone, as described in the rate-limits section.

From time to time we may partner with third parties to offer additional features; any such features are subject to these Terms and, where relevant, to the third-party-services section.

We aim to describe the Services honestly in our marketing and onboarding, and we do not promise capabilities the Services do not have.

If the Services do not fit your needs, you are free not to proceed, and, before you pay for anything, we will make the scope clear so you can decide.

5. Accounts, Sessions & Communications

We may create a session or draft record to associate your Content and details with your application. You are responsible for the accuracy of the information you provide and for keeping your contact details current so that we can reach you about your project.

If we offer accounts or access links, you are responsible for maintaining the confidentiality of any credentials or links associated with your application and for all activity that occurs under them. Tell us promptly if you believe your access has been compromised.

By providing your email address, phone number, WhatsApp, Instagram handle, or other contact information, you consent to us contacting you about your application and the Services through those channels, consistent with your stated preferences and Applicable Law.

We distinguish between transactional messages (which are necessary to administer your application, such as status updates, delivery notices, and security alerts) and marketing messages (which promote features or offers). You can opt out of marketing at any time without losing access to essential transactional messages.

Where the law requires opt-in consent for certain messages — for example, automated marketing texts or calls — we will obtain that consent separately and honor your withdrawal of it.

You agree to keep your contact details accurate and to check the channels you gave us within a reasonable time, because time-sensitive matters (such as a revision window or a delivery link that expires) may depend on your prompt response.

We will not ask you for sensitive credentials, such as passwords to your other accounts, and we will never ask you to pay through unofficial channels. Treat any such request as a red flag and report it to us using the verified contact details in this document.

You may ask us at any time for a summary of the categories of messages we send and how to adjust your preferences, and we will provide it within a reasonable time.

If you contact our support channels, you agree to communicate respectfully. We in turn commit that our personnel will treat you respectfully, as described in the artist and staff code-of-conduct sections.

We may keep records of our communications with you for quality assurance, dispute resolution, and legal-compliance purposes, and we will handle those records under our Privacy Policy.

6. Your Content (The Photos You Submit)

You are solely responsible for the Content you submit. You must only upload photographs that you are legally entitled to submit and to license to us on the terms set out in this document.

You agree not to upload Content that infringes any third party's intellectual-property, privacy, publicity, or other rights, or that is unlawful, defamatory, obscene, hateful, or otherwise objectionable under these Terms.

You should upload only what is needed for your project. Please avoid including unrelated sensitive information in the background of your photos or in the metadata, and feel free to strip location or other metadata before uploading if you prefer.

We are not obligated to accept, store, or use any particular Content, and we may remove or decline Content at our discretion, particularly where it appears to violate these Terms or the law. Where we decline Content for a reason you can fix, we will try to tell you what the problem is.

You retain the ability to withdraw Content you have submitted, subject to the practical and legal limits described in the deletion and Model-training sections. Withdrawing Content may mean we cannot proceed with your project.

We treat Your Photos as belonging to you and handle them with care appropriate to their sensitivity. Access within the Company is limited to personnel and Subprocessors who need it to provide the Services, as described in the security sections.

You are responsible for keeping your own copies of any Content you value. While we maintain backups for our own operational purposes, the Services are not a backup or archival service, and you should not rely on us as your only copy.

If you submit Content in a format we cannot Process, or that is corrupted, we may ask you to resubmit it. We are not responsible for problems caused by files you provide that are unreadable, mislabeled, or altered.

You agree not to embed malware, tracking payloads, or automated scripts in files you upload. We may scan uploads for security purposes and may quarantine or reject anything that appears harmful.

By submitting Content, you confirm that doing so does not breach any agreement you have with a third party — for example, a photographer's license, an employer policy, or a platform's terms — and you accept responsibility if it does.

You control what you upload. We recommend uploading only the photographs necessary for your chosen project and avoiding images that contain other people or sensitive details you do not intend to share.

You may upload multiple photographs to help us capture your likeness; the number and type that work best are described in the upload-guidelines and submission sections.

We treat the Content you upload as belonging to you and use it only as these Terms permit, primarily to produce your Outputs and, where you have agreed, to improve our Models.

If you upload Content by mistake, or change your mind before production, you may withdraw it, subject to the practical and legal limits in the deletion and Model-training sections.

We may apply automated checks to uploaded Content for security and policy reasons, such as detecting malware or prohibited material, as described in the security and moderation sections.

You are responsible for the accuracy of any descriptions or instructions you provide with your Content, since we may rely on them to produce your Outputs.

Where Content you upload depicts other people, the third-party-individuals and representations sections describe your responsibility to have their consent.

We do not claim ownership of your uploaded Content, and our use of it is a limited license for the purposes described in the license and training sections.

If we decline or remove Content, we will, where the reason is one you can address, try to tell you what the issue is so you can decide whether to resubmit.

Keeping your own backup of Content you value is wise, because the Services are not intended to be your sole or permanent archive, as noted in the delivery and retention sections.

7. Ownership of Your Content

As between you and us, you retain ownership of any intellectual-property rights you already hold in Your Photos. These Terms do not transfer ownership of Your Photos to us, and we do not claim to become the author or rights-holder of your original photographs.

Because you keep ownership, you also keep the responsibilities that come with it, including the duty to have the rights and consents you promise you have when you upload.

You grant us the license described in the following sections, which is the mechanism that lets us lawfully do what you are asking us to do — namely, host, Process, and transform Your Photos to create Outputs. A license is permission to use, not a transfer of ownership.

Nothing in these Terms affects rights you hold outside the Services. For example, if you own the copyright in a photograph, you remain free to use that photograph elsewhere, subject to any third-party rights it may implicate.

You acknowledge that Outputs and Models may be created from, but are legally and technically distinct from, Your Photos, and that ownership of Outputs and Models is addressed separately below.

If you submit Content that incorporates third-party materials (for example, a photo taken by someone else, or a backdrop containing protected artwork), your ownership extends only as far as your actual rights in that Content, and the license you grant us is correspondingly limited to those rights.

We will not assert ownership of your identity, your likeness, or your name. Any use we make of your likeness is governed by the license and the optional promotional permissions, not by any claim of ownership.

If a dispute arises about who owns a particular piece of Content, we may suspend Processing of that Content until the dispute is resolved, to protect the rightful owner and to avoid contributing to a potential infringement.

You may ask us for confirmation of what Content of yours we hold, and we will provide a reasonable summary consistent with the data-portability and access sections.

This section is meant to reassure you: the default rule is that your photos stay yours. The rest of the document explains the specific, limited permissions you give us so we can do the work you have asked for.

Retaining ownership means you keep the right to use your original photographs elsewhere, independent of the Services, subject to any third-party rights those photographs may involve.

It also means the responsibilities of ownership stay with you, including the duty to hold the rights and consents you promise you have when you upload, as described in the representations section.

We do not register, claim authorship of, or assert copyright in your original photographs, and we will not represent your photographs as our own work.

Where your Content includes works created by others, your ownership and the license you grant extend only as far as your actual rights in that Content.

If ownership of a particular photograph is genuinely disputed, we may pause Processing of that item until the dispute is resolved, to avoid contributing to a potential infringement.

Nothing in this section limits your rights under Applicable Law regarding your own creative works.

Your ownership of Content is distinct from the ownership of Outputs and Models, which is addressed in the ownership-of-Outputs and intellectual-property sections.

You may request confirmation of what Content of yours we hold, and we will provide a reasonable summary consistent with the data-portability section.

The limited permissions you grant us are described in the license and training sections and exist only so we can perform the work you have requested.

8. License You Grant to Us

You grant us a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable, and transferable license to host, store, reproduce, modify, adapt, create derivative works from, publicly display (only as needed to provide the Services to you), and otherwise use Your Photos and other Content for the purposes of operating, providing, developing, and improving the Services and producing Outputs.

This license is a working license, not a blank check. It is granted so that the ordinary technical steps of the Services — copying a file between servers, resizing it, running it through a Model, showing you a preview — do not each require separate permission.

This license includes the right to make copies for backup, redundancy, quality assurance, moderation, security, and record-keeping purposes, because those functions are part of running a reliable and safe Service.

Except for the optional promotional permissions you may separately grant, this license does not authorize us to publish Your Photos or Outputs to the public as marketing, to sell Your Photos to third parties, or to use Your Photos for purposes unrelated to providing the Services to you.

The license is limited in time as well as in scope. When you validly delete Content and we are not required to retain it, the corresponding license winds down as the Content is removed from active systems, subject to the backup and Model-training realities described elsewhere.

The license is "sublicensable" and "transferable" so that we can use Subprocessors (for example, a cloud host) and so that the license can pass to a successor if the business changes hands. In each case, the recipient is bound to use Your Photos only for the same limited purposes.

We will not use the license to do anything these Terms prohibit, and we will not construe the license more broadly than needed to deliver what you have asked for and what the law allows.

If Applicable Law requires a narrower license for certain categories of Content — for example, Biometric Data — the narrower, law-compliant scope controls for that category.

You may withdraw the parts of this license that depend on your consent by validly deleting Content or withdrawing consent, understanding that doing so may prevent us from continuing your project.

This license does not reduce your ownership. It sits on top of your ownership as permission for specific acts, and it exists for both parties' protection: it tells us what we may do, and it tells you what we may not.

The license lets us perform ordinary production steps such as decoding your image file, adjusting its size or color, generating variations, and rendering a final portrait, each of which is a technical act of copying or modification that the license authorizes.

The license also lets us display Your Photos and Outputs back to you within the Services, for example in a preview or gallery, and to our personnel and Subprocessors who need to see them to do the work.

We do not use the license to claim any right to publish Your Photos publicly for marketing; that is governed separately by the optional promotional-permissions section and requires your specific consent.

If you grant us Content that you only partially own, the license extends only to your actual rights, and you remain responsible for not granting rights you do not hold, as described in the ownership-of-Content and representations sections.

The license does not permit us to use Your Photos to train Models used beyond your own project except to the extent the training sections and your consent choices allow.

The license survives only as long as needed for the purposes described; when you validly delete Content and we are not required to retain it, the corresponding permissions wind down as the Content is removed, subject to the backup and Model realities described elsewhere.

We may aggregate or de-identify Content under the anonymized-data section; the resulting non-identifying data is not governed by this license because it no longer identifies you.

The license is granted to us and, through sublicensing, to Subprocessors and any successor, each bound to the same limited purposes, so that the scope of permitted use never quietly expands.

Nothing in this license is a sale of your Content or your Personal Data in a manner prohibited by Applicable Law; it is permission to Process for the stated purposes.

If you believe we have used Your Photos outside the scope of this license, contact us, and we will investigate and correct any overreach.

9. License to Train and Improve AI Models

You expressly acknowledge and agree that we may use Your Photos and other Content to train, fine-tune, validate, test, and improve artificial-intelligence and machine-learning Models, including Models used to generate portraits for you and, where lawful and consistent with our Privacy Policy and your choices, Models and improvements used across the Services.

Where Applicable Law requires your specific, informed, and separable consent before we use your Content — especially Biometric Data — to train Models used beyond your own project, we will ask for that consent separately and will honor a decision to decline it. Declining training-for-improvement consent will not, by itself, prevent us from producing your own portraits.

You agree that Models, embeddings, weights, and other artifacts derived from training may continue to exist and be used after your Content is deleted, because such artifacts do not necessarily store or reproduce your original Content and often cannot be disaggregated to remove one person's contribution.

We commit to using reasonable technical measures — such as aggregation, de-identification where feasible, and access controls — to reduce the chance that a Model reproduces an identifiable individual from the training data.

You may withdraw consent to training uses prospectively as described in the data-rights sections. Withdrawal stops future training on your Content but does not require us to rebuild or discard Models that were already trained, which may be technically impossible or disproportionately burdensome.

We will not use your Content to train Models for the specific purpose of impersonating you or enabling others to impersonate you, and we prohibit such misuse in the Acceptable Use section.

We may use synthetic, licensed, public-domain, or third-party-licensed data to train Models in addition to, or instead of, your Content. Nothing here obligates us to use your Content for training if we choose not to.

Improvements derived from training — such as better lighting correction or more faithful likeness rendering — benefit all users, including you, by making the Services more capable and reliable over time.

Where we offer a setting that lets you opt out of contributing to general Model improvement, we will describe it clearly and apply it prospectively once you enable it.

This section is intended to be transparent: producing AI portraits inherently involves Models, and improving those Models is how the Services get better. We tell you plainly that this happens, and we give you meaningful choices where the law and our design allow.

Training on your Content, where it occurs, may involve extracting features and patterns rather than storing your photographs verbatim; the resulting artifacts are statistical and generally do not contain retrievable copies of your originals.

We distinguish between training needed to produce your own portraits (which is inherent to fulfilling your order) and training intended to improve Models used for other users (which, where the law requires, is subject to separate, withdrawable consent).

Where you decline consent to general Model improvement, we will still produce your portraits using the necessary processing for your own project, so declining does not deny you the Service you paid for.

We apply reasonable safeguards during training, such as access controls, and, where feasible, de-identification or aggregation, to reduce the risk that a Model reproduces an identifiable individual.

We do not knowingly train Models on Content we know to be unlawful, non-consensual, or depicting minors, and we prohibit such Content throughout these Terms.

Because trained Models blend contributions from many sources, removing one person's influence after training is often technically infeasible; this is why withdrawal of consent operates prospectively, as described above and in the deletion section.

We may also train Models using licensed, synthetic, public-domain, or other lawfully obtained data, and we are not obligated to use your Content for training if we choose not to.

Improvements from training are used to make the Services more capable, reliable, and fair over time, which benefits all users, including you, as noted in the model-bias section.

Where a setting to opt out of general Model improvement is offered, enabling it applies prospectively from the time you enable it, and we will describe its effect clearly.

If Applicable Law imposes specific requirements for training on Biometric Data or other sensitive data, we will follow those requirements in addition to this section.

10. Biometric & Facial Data Consent

Producing portraits requires analyzing facial geometry and other characteristics in Your Photos. To the extent this constitutes the processing of biometric identifiers or biometric information under Applicable Law (for example, Illinois BIPA, Texas CUBI, Washington's biometric law, or similar statutes), you expressly and voluntarily consent to our collection, generation, and use of such Biometric Data for the purposes described in these Terms.

We collect and use Biometric Data for a specific, limited reason: to detect, align, and render faces so that your portraits resemble you. We do not use Biometric Data to surveil you, to identify you across unrelated services, or to sell it.

We will not sell, lease, trade, or otherwise profit from your Biometric Data in a manner prohibited by Applicable Law, and we will not disclose it except as permitted (for example, to a Subprocessor acting on our instructions, with your consent, or as required by law).

We will retain Biometric Data only as long as reasonably necessary to provide the Services, comply with law, or as otherwise permitted, and we maintain a retention and destruction schedule consistent with Applicable Law. Where a statute sets a maximum retention period, we will honor it.

We protect Biometric Data using the security measures described in the security sections, applying a standard of care at least as protective as we use for other sensitive data.

You may withdraw biometric consent prospectively by contacting us. Withdrawal does not affect Processing already performed or artifacts already derived, and it may prevent us from continuing or completing your project.

If you are in a jurisdiction with a biometric-privacy law that grants you specific rights — such as a private right of action or a right to a copy of a written policy — those rights apply in addition to this section, and we will comply with them.

We maintain an internal written policy governing the retention and destruction of Biometric Data, and we will make a plain-language summary available on request.

We will notify you in accordance with the data-breach section if we learn of a security incident that we reasonably believe has compromised your Biometric Data.

This consent is voluntary. If you are uncomfortable with biometric Processing, do not upload facial photographs, because analyzing facial features is inherent to creating a likeness-based portrait.

The facial analysis we perform is used to detect, align, and render faces so that Outputs resemble the person depicted; it is a production step, not a means of identifying you across other services or contexts.

We do not use Biometric Data to build a facial-recognition database for surveillance, to identify strangers, or for any purpose beyond producing and improving the portrait Services as described in these Terms.

Where a biometric-privacy law requires a specific written policy, a defined retention schedule, or a particular form of consent, we maintain and follow such measures and will provide a plain-language summary on request.

We limit internal access to Biometric Data to personnel and Subprocessors who need it for production and quality control, and we protect it with the safeguards described in the security section.

We will not sell, lease, or trade your Biometric Data, or otherwise profit from it in a manner prohibited by Applicable Law, and we will not disclose it except as permitted by law or with your consent.

If you withdraw biometric consent, we will stop future biometric Processing of your Content; work already performed and artifacts already derived are addressed in the Model-training and deletion sections.

We will destroy Biometric Data in accordance with our retention-and-destruction schedule when it is no longer needed or when a statutory deadline requires, whichever is sooner.

If a security incident affects your Biometric Data, we will notify you consistent with the data-breach section, given the heightened sensitivity of this category of data.

Some jurisdictions grant a private right of action or other specific remedies for biometric-privacy violations; where those apply to you, they are in addition to this section.

By consenting here, you acknowledge that you understand what biometric Processing involves and that you are choosing to proceed for the purpose of receiving likeness-based portraits.

11. Ownership & Use of Outputs

Subject to your payment of any applicable fees and your compliance with these Terms, we grant you a license to use the finished Outputs delivered to you for your personal and, where expressly permitted in writing, commercial purposes.

The scope of your Output license depends on the package you purchase. Unless we agree otherwise in writing, a standard delivery grants you a broad, perpetual, worldwide license to use, display, print, and share the delivered Outputs for lawful purposes, while we retain the underlying technology.

We retain ownership of, and all rights in, the underlying Models, prompts, pipelines, tools, and technology used to create the Outputs, as well as any Outputs we generate but do not deliver to you.

You may not resell the Services themselves or present our Models or pipeline as your own, but you may use your delivered Outputs freely within the license scope, including on social media, in print, and in personal projects.

You acknowledge that AI-generated Outputs may not be eligible for copyright protection in some jurisdictions, and that we make no promise about the copyright status of any Output. Where copyright does subsist and we hold it, your license is your right to use the work.

Because the Services are generative, similar or coincidentally comparable Outputs may be produced for other users. You do not receive exclusivity in a style, pose, or aesthetic unless we expressly agree to it in writing for a fee.

You are responsible for how you use Outputs, including obtaining any additional permissions needed for a particular use (for example, a model release if you feature another person, or a trademark clearance if you incorporate a brand).

If you request removal of a signature, watermark, or attribution we ordinarily include, we may decline, and any agreed removal will be reflected in your written order. We may include a discreet, non-intrusive mark identifying an image as AI-assisted where law or platform rules require such labeling.

We may retain non-deliverable variants, rejects, and intermediate renders for quality control and Model improvement, subject to your data-rights choices and the deletion sections.

If a delivered Output infringes a third party's rights because of Content you supplied, responsibility follows the representations and indemnification sections; if it infringes because of something we introduced independent of your Content, we will work with you in good faith to remedy it.

Your license to your Delivered Outputs is intended to be practical and durable: within its scope, you can use, display, print, and share them without needing to return to us for further permission for each use.

The scope of that license depends on whether you purchased personal-use or commercial-use rights, as described in the licensing-tiers section, and you should choose the tier that matches your intended use.

We retain intermediate renders, variants, and rejects for a reasonable period for quality control and, where you have consented, Model improvement, subject to your data-rights choices and the retention section.

Because the Services are generative, we cannot promise that your Outputs will be unique; comparable results may be produced for others unless you have separately purchased exclusivity in writing.

You are responsible for obtaining any additional permissions your particular use requires, such as a model release for another person featured, or clearance for a trademark or protected work that appears.

We may include provenance information or AI-content labeling in Outputs where appropriate or legally required, as described in the provenance and labeling sections, and you agree not to remove such labeling deceptively.

If you need a source or layered file, a different format, or removal of a standard mark, that may be available as a separately quoted add-on, reflected in your order.

We do not transfer ownership of the Models, prompts, or pipeline to you by delivering Outputs; those remain ours, as described in the intellectual-property sections.

If a delivered Output contains an objective defect, the revision, redo, and remedies sections describe how we make it right, separately from the artistic-satisfaction disclaimer.

Your rights in Delivered Outputs are intended to survive termination, as described in the survival section, so that work you paid for remains usable.

12. Storage & Retention of Content, Outputs & Models

We store Content, Outputs, and related records for as long as necessary to provide the Services, operate our business, comply with legal obligations, resolve disputes, and enforce our agreements. We do not retain data indefinitely without a reason.

We maintain a retention schedule that sets default periods for different categories of data — for example, active project files, delivered Outputs, consent records, and transaction records — and we review it periodically.

We may retain certain records (including proof of your consent and acceptance of these Terms) for the duration of any applicable statute of limitations, because those records protect both parties if a dispute arises.

Backups and disaster-recovery copies may persist for a limited period after deletion from active systems, because reliable backups are part of protecting your data against loss. Such copies are access-restricted and are overwritten or purged on a rolling basis.

Where you have not proceeded with a project and have been inactive for an extended period, we may delete inactive Content according to our retention schedule, after making reasonable efforts to notify you if the law requires notice.

You can ask us at any time roughly how long we expect to keep a given category of your data, and we will answer in plain language.

When a retention period ends and no legal hold applies, we delete or de-identify the data using methods designed to make recovery infeasible in the ordinary course.

A "legal hold" may pause deletion for specific data if we are required to preserve it for litigation, investigation, or regulatory reasons. We apply legal holds narrowly and lift them when the reason ends.

Model artifacts derived from Content are governed by the Model-training sections; they may persist after source Content is deleted, as explained there.

This section works together with the data-deletion and data-portability sections, which give you affirmative rights to request removal or a copy of your data within the limits the law and technology allow.

We set default retention periods for different categories of data, as described in the retention-schedule section, and we review those periods so that we do not keep data longer than necessary.

Active project files are retained while your project is active and for a reasonable period afterward to support revisions and re-download, then deleted or de-identified unless a legal basis requires otherwise.

Consent and acceptance records are retained for the duration of applicable limitation periods, because they protect both parties if a question later arises about what was agreed.

Transaction and tax records are retained for the periods that financial and tax laws require, which may be several years.

Biometric Data is retained only as long as reasonably necessary or as a statute requires, and is destroyed under our written retention-and-destruction schedule.

Backups persist for a limited, rolling period after deletion from active systems, because reliable backups protect all users against data loss.

A legal hold may pause deletion for specific data where we are required to preserve it; we apply holds narrowly and lift them when the reason ends.

When a retention period ends and no hold applies, we delete or de-identify the data using methods designed to make recovery infeasible in the ordinary course.

You can ask us roughly how long we expect to keep a given category of your data, and we will answer in plain language.

13. Your Representations & Warranties Regarding Content

You represent and warrant that: (a) you own or have all necessary rights, licenses, and permissions to submit Your Photos and to grant the licenses in these Terms; (b) the Content does not and will not infringe or violate any third-party right; and (c) your submission and our use as described will not breach any law or contract.

You represent that any individual depicted in Your Photos has given you all consents necessary for that individual's likeness to be submitted, Processed, used to generate Outputs, and, where applicable and consented to, used to train Models as described here.

You represent that the Content is not the subject of any known dispute, claim, or restriction that would prevent the uses described in these Terms.

You represent that you have accurately described the Content and its subjects and have not misrepresented who is depicted or your relationship to them.

You represent that you will not upload Content you know or should reasonably know to be unlawful, stolen, or obtained through deception.

These representations are important because we rely on them. We generally cannot independently verify the provenance of a photograph or whether a depicted person consented, so your assurance is the foundation of the arrangement.

If any representation becomes untrue after you make it — for example, if a depicted person withdraws consent — you agree to tell us promptly so we can stop the affected Processing.

You agree to indemnify us for any breach of these representations, as set out in the indemnification section, but that indemnity is subject to the fair-process protections described there.

Nothing in this section asks you to warrant matters outside your knowledge or control; the representations are tied to what you know or reasonably should know, and to rights you actually hold.

These representations run for your benefit too: by being clear about what you must be able to promise, we help you avoid uploading Content that could expose you to third-party claims.

You represent that the Content does not contain malware, tracking payloads, or automated scripts, and that it is not designed to harm the Services, other users, or our systems.

You represent that you have not been prohibited by any court, regulator, or Applicable Law from creating or using the imagery you are requesting.

You represent that you will use Outputs only in accordance with these Terms and Applicable Law, and not for any prohibited or high-risk use described elsewhere.

You represent that you have obtained any consents required from individuals depicted, including for biometric Processing where applicable, before you submit their images.

You represent that any instructions or descriptions you provide with your Content are accurate and not intended to cause us to produce prohibited or infringing material.

These representations are made each time you submit Content and are treated as repeated for each order you place.

If any representation becomes untrue after you make it, you agree to notify us promptly so we can stop the affected Processing, consistent with the your-Content section.

The representations are tied to matters within your knowledge or control; we do not ask you to warrant facts you could not reasonably know.

A breach of these representations may lead to suspension of the affected activity and may engage the indemnification section, subject to its fair-process protections.

14. Third-Party Individuals Depicted in Photos

If Your Photos depict anyone other than you, you are responsible for obtaining that person's informed consent to all uses described in these Terms before you submit the photo, and for being able to demonstrate that consent if we reasonably ask.

Informed consent means the depicted person understands that their image will be uploaded to an AI portrait service, Processed to create Outputs, possibly used to improve Models where consented, and handled as described in these Terms and our Privacy Policy.

You must not submit images of public figures, celebrities, politicians, or other third parties in a manner that infringes their publicity, privacy, trademark, or other rights, or that could deceive people about their involvement or endorsement.

You must not create Outputs that place a real person in a false, defamatory, sexual, or misleading context, or that could reasonably be mistaken for a genuine photograph of an event that did not occur.

We may refuse, remove, or delete any Content that we believe depicts a third party without appropriate consent, and we may decline projects that raise credible concerns about a depicted person's rights.

If a depicted third party contacts us to object to the use of their image, we may suspend Processing of the relevant Content while we assess the objection, and we may honor a valid removal request from that person.

A depicted third party who did not consent may have their own rights against you; these Terms do not grant you any right to use another person's likeness that you do not independently possess.

Where you submit group photos, you are responsible for the consent of everyone identifiable in them, not only the primary subject.

We provide, on request, a plain-language explanation you can share with a depicted person to help them understand how their image would be handled, so that any consent you obtain is genuinely informed.

This section protects third parties and protects you: obtaining real consent before you upload is the best way to avoid a later claim that we would be entitled to pass on to you under the indemnification section.

Consent from a depicted person should cover the specific activities these Terms describe, including upload, Processing, creation of Outputs, and, where applicable and consented to, use for Model improvement.

You should keep a record of the consent you obtained, because we may reasonably ask you to confirm it if a depicted person or a third party raises a concern.

If a depicted person is unable to give informed consent, you must not submit their image; this includes anyone under 18, as described in the children's-data and eligibility sections.

For group or crowd photos, you are responsible for the consent of everyone who is identifiable, not only the primary subject.

If a depicted third party later withdraws consent, tell us promptly so we can stop the affected Processing, subject to the deletion and Model-training realities described elsewhere.

We may suspend Processing of Content that is the subject of a credible third-party objection while we assess the matter, to protect the rights of the person depicted.

We may honor a valid removal request from a depicted person regarding their own image, consistent with our privacy commitments and Applicable Law.

Nothing in this section grants you any right in another person's likeness beyond what you independently and lawfully hold.

On request, we can provide a plain-language explanation you may share with a depicted person so that any consent you obtain is genuinely informed.

15. Prohibited Content & Acceptable Use

You must not use the Services to create, request, or distribute content that is sexually explicit, exploitative, harassing, hateful, defamatory, deceptive, or that depicts real individuals in false or misleading contexts, including non-consensual or misleading "deepfake" imagery.

You must not use the Services to create sexual imagery of any identifiable real person without their explicit, verifiable consent, and never of anyone under 18 under any circumstances.

You must not use the Services to impersonate another person, to create imagery intended to defraud or deceive, to facilitate identity theft, or to produce documents or credentials that could be mistaken for official records.

You must not use the Services to harass, threaten, dox, or intimidate any person, or to create imagery that promotes violence, terrorism, or unlawful discrimination.

You must not attempt to reverse engineer, decompile, scrape, overload, disrupt, probe, or gain unauthorized access to the Services, Models, or systems, or use the Services to build a competing Model or product from our outputs or interfaces.

You must not circumvent or attempt to circumvent any safety, moderation, rate-limiting, or access-control measure, or use automated means to interact with the Services except as we expressly permit.

You must not upload malware, run injection or prompt-manipulation attacks, or use the Services in any way that could harm other users, third parties, or our infrastructure.

You must not use the Services in violation of export-control, sanctions, or other trade laws, as further described in the export-control section.

We may investigate suspected violations and take proportionate action, including removing Content, pausing a project, suspending or terminating access, preserving evidence, and cooperating with lawful requests from authorities. Where fair and lawful, we will tell you what action we took and why.

These rules protect everyone: they protect potential victims of misuse, they protect you from being associated with abusive content, and they protect the Company's ability to keep offering a lawful and trustworthy Service. If you are unsure whether a use is allowed, ask us first.

The examples of prohibited uses in this section are illustrative, not exhaustive; conduct that is comparably harmful, deceptive, or unlawful is prohibited even if not specifically listed.

You must not use the Services to create content that sexualizes any real person without their explicit, verifiable consent, and never any content that sexualizes a minor, which is strictly forbidden and may be reported to authorities.

You must not use the Services to facilitate fraud, phishing, or scams, including creating imagery intended to impersonate a real person to obtain money, credentials, or trust.

You must not use the Services to produce official-looking identity documents, credentials, seals, or other items that could be mistaken for genuine records.

You must not use the Services to harass, stalk, threaten, or intimidate any person, or to create imagery that encourages self-harm, violence, or unlawful discrimination.

You must not attempt to defeat, probe, or circumvent our safety, moderation, or security systems, or to induce the Services to produce content that these Terms prohibit.

You must not use the Services to infringe intellectual-property rights, including by reproducing protected works or brands without authorization, as described in the trademarks and backgrounds sections.

You must not use automated tools to access the Services except as expressly permitted, as described in the prohibited-automated-access and authorized-API sections.

You must not use the Services in connection with any prohibited or high-risk use described in the high-risk-uses and surveillance-prohibition sections.

Where we take action for a suspected violation, we aim to be proportionate and, where fair and lawful, to explain the reason and offer an appeal, as described in the moderation-appeals section.

If you become aware of prohibited content on the Services, please report it through the trust-and-safety channel so we can investigate and, where appropriate, remove it and take action.

16. Consent to Data Processing

By using the Services, you consent to our collection, use, storage, and Processing of your Personal Data and Content as described in these Terms and our Privacy Policy, for the purposes of providing and improving the Services.

Consent is one of several legal bases we may rely on. Where we rely on consent, you may withdraw it prospectively; where we rely on other bases (such as performing our contract with you, complying with law, or pursuing legitimate interests that do not override your rights), we will Process data accordingly and consistently with Applicable Law.

We aim to collect only the Personal Data we need for the purpose at hand — a principle often called data minimization — and to keep it accurate and up to date.

You have the right to understand what we collect and why. Our Privacy Policy describes the categories of data, the purposes, the recipients, and your rights in more detail, and it is incorporated into these Terms.

Where we Process the Personal Data of other individuals that you provide (for example, people depicted in your photos), you are responsible for having a lawful basis to share it with us, and you act as the party responsible for obtaining any necessary consents from them.

We will not use your Personal Data for materially new purposes that are incompatible with those described here without providing notice and, where required, obtaining your consent.

You can exercise your privacy rights — such as access, correction, deletion, portability, and objection — as described in the data-rights sections and our Privacy Policy, and we will respond within the timeframes the law requires.

If you are in a jurisdiction with comprehensive privacy law (such as the EU/UK GDPR or California's CCPA/CPRA), the additional protections of that law apply to you and, where they conflict with this section, they control.

We maintain internal policies and training designed to ensure our people Process Personal Data lawfully and only for authorized purposes.

This section and the Privacy Policy are meant to give you real transparency and control, not just formal consent; if anything about our data practices is unclear, contact us and we will explain it.

We describe the specific categories of Personal Data we collect, the sources, and the purposes in our Privacy Policy, which you should read alongside these Terms.

Our lawful bases may include performing our contract with you, complying with legal obligations, your consent for specific processing such as biometric or marketing uses, and legitimate interests that do not override your rights.

Where we rely on legitimate interests, we balance our interests against your rights and freedoms, and we will explain that balancing on request where the law requires.

We aim to collect only the data we need for a given purpose and to keep it accurate and up to date, consistent with the minimization and accuracy sections.

You can exercise your privacy rights — such as access, correction, deletion, portability, restriction, and objection — through the data-subject-request section, and we will respond within the timeframes the law requires.

Where you provide the Personal Data of other individuals, you are responsible for having a lawful basis and any necessary consents, as described in the third-party-individuals and representations sections.

We do not sell your Personal Data in a manner prohibited by Applicable Law, and we do not use it to build intrusive profiles unrelated to providing and improving the Services.

Where we Process sensitive data, including Biometric Data, we apply the heightened protections described in the sensitive-data and biometric sections.

If we ever wish to use your data for a materially new and incompatible purpose, we will provide notice and, where required, obtain your consent, as described in the purpose-limitation section.

Regional addenda in these Terms provide additional data-protection rights depending on where you live, and those rights apply in addition to this section.

17. Service Providers & Subprocessors

We use third-party vendors and infrastructure providers (for example, cloud hosting, storage, compute, analytics, communications, identity-verification, and payment providers) to operate the Services, and we may share Content and Personal Data with them as necessary for those purposes.

We select Subprocessors with care and require them, by contract, to Process data only on our documented instructions, to protect it with appropriate security, to assist us with our legal obligations, and to delete or return data when their engagement ends.

Subprocessors are authorized to use your data only to perform services for us, not for their own independent purposes, and not to sell it.

We remain responsible to you for the Processing performed by our Subprocessors to the extent Applicable Law requires, and we do not use their involvement as a way to escape our own commitments.

We maintain a list of the categories of Subprocessors we use, and, on request, we will provide a current summary of those categories and the functions they perform.

When we add or change a Subprocessor in a way that materially affects how your Personal Data is Processed, we will provide notice as described in the subprocessor-change section, and, where the law gives you a right to object, we will honor it.

We conduct reasonable due diligence on Subprocessors' security and privacy practices before engaging them and periodically thereafter.

If a Subprocessor suffers a security incident affecting your data, we will treat it under our own data-breach obligations and notify you as required.

Using reputable Subprocessors generally improves reliability and security compared with building everything ourselves, which benefits you; this section explains the safeguards that come with that approach.

If you have a specific concern about a category of Subprocessor — for example, the country where hosting occurs — contact us and we will explain the relevant safeguards, including any international-transfer protections described below.

We conduct reasonable due diligence on Subprocessors' security and privacy practices before engaging them and periodically afterward.

We require Subprocessors to assist us in meeting our legal obligations and to delete or return data when their engagement ends.

We maintain a list of the categories of Subprocessors we use and will provide a current summary of those categories on request.

When we add or change a Subprocessor in a way that materially affects Processing of your Personal Data, we provide notice as described in the subprocessor-change section.

If a Subprocessor suffers a security incident affecting your data, we treat it under our own data-breach obligations and require the Subprocessor to assist our investigation.

Subprocessors are authorized to use your data only to perform services for us, not for their own independent purposes, and not to sell it.

We remain responsible to you for Processing performed by our Subprocessors to the extent Applicable Law requires, and we do not use their involvement to escape our commitments.

Using reputable Subprocessors generally improves reliability and security compared with building everything ourselves, which benefits you.

Where a Subprocessor acts as an independent controller of your data rather than on our instructions, that relationship is addressed in the third-party-services section.

We handle the engagement of Subprocessors consistent with the controller-and-processor and security sections throughout.

18. International Data Transfers

We may store and Process Content and Personal Data in countries other than your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction.

Where we transfer Personal Data across borders in a way regulated by Applicable Law, we implement appropriate safeguards, such as standard contractual clauses, adequacy mechanisms, or equivalent measures recognized by the relevant regulator.

We take reasonable steps so that data transferred internationally continues to receive a level of protection consistent with the safeguards described in these Terms and our Privacy Policy.

You can ask us which safeguards apply to transfers of your data, and, where we are able, we will provide a summary or a copy of the relevant mechanism, redacted as necessary to protect confidentiality and security.

If a court or regulator invalidates a transfer mechanism we rely on, we will work in good faith to adopt an alternative lawful mechanism without undue delay.

By using the Services, you acknowledge that your data may be transferred internationally as described here, subject to the safeguards we maintain.

Where local law restricts certain data from leaving a jurisdiction, we will endeavor to honor those restrictions or to decline the Processing that would violate them.

International Processing lets us use resilient, geographically distributed infrastructure, which improves availability and disaster recovery for your benefit.

We will not use international transfer as a means to evade privacy rights you hold; your rights travel with your data to the extent Applicable Law provides.

If you object to international transfer and no lawful alternative exists, we may be unable to provide parts of the Services to you, and we will tell you if that is the case.

You can ask us which safeguards apply to transfers of your data, and we will provide a summary or a copy of the relevant mechanism, redacted as necessary to protect confidentiality and security.

If a court or regulator invalidates a transfer mechanism we rely on, we will work in good faith to adopt an alternative lawful mechanism without undue delay.

Where local law restricts certain data from leaving a jurisdiction, we will endeavor to honor those restrictions or to decline the Processing that would violate them.

International Processing lets us use resilient, geographically distributed infrastructure, which improves availability and disaster recovery for your benefit.

We will not use international transfer as a means to evade privacy rights you hold; your rights travel with your data to the extent Applicable Law provides.

The regional addenda describe additional transfer protections that apply to users in specific jurisdictions, such as the EEA, the UK, and others.

Where a Subprocessor is located in another country, its engagement is subject to the Subprocessor and security sections in addition to the transfer safeguards.

We handle cross-border transfers as part of our broader accountability practices, as described in the records-of-processing section.

We take reasonable steps so that data transferred internationally continues to receive a level of protection consistent with these Terms and our Privacy Policy.

19. Marketing & Promotional Use (Optional Permissions)

Separately from the operational license above, we may ask for your optional permission to feature Your Photos and Outputs as examples on our website, social media, portfolios, and other marketing channels.

Promotional use is never automatic. It is based on a permission you specifically grant — for example, the "feature my photos" opt-in in the flow — and if you do not grant it, we will not use Your Photos or Outputs for external marketing.

You can withdraw promotional permission prospectively by contacting us, subject to a reasonable time for us to remove or stop using materials already published or distributed, and subject to the practical reality that we cannot always recall materials already shared by third parties.

Even without promotional permission, we may use de-identified, aggregated, or non-identifying materials (for example, statistics about usage) where lawful and where they do not reveal your identity.

If you grant promotional permission, we will use the materials in a manner consistent with the permission and with respect for your dignity; we will not use them to endorse products or causes you have not agreed to be associated with.

We will not condition delivery of the Services you paid for on your granting promotional permission, unless a specific discounted offer is expressly and transparently tied to such permission and you knowingly choose it.

You may specify limits on promotional use (for example, "website only, not social media"), and we will honor reasonable, clearly communicated limits.

If a featured Output later causes you concern — for example, your circumstances change — tell us, and we will act in good faith to accommodate a reasonable request to stop future use.

Promotional permission does not transfer ownership; it is a limited license for the specific marketing uses you approve.

This section is designed to keep control in your hands: your images are used to promote the Services only if and to the extent you say yes.

Promotional permission is separate from the operational license and is never assumed; we rely on the specific opt-in you provide before using your images in external marketing.

You may set reasonable limits on promotional use — for example, a particular channel, or first-name-only attribution — and we will honor limits you clearly communicate.

You may withdraw promotional permission prospectively at any time, and we will stop future use and make reasonable efforts to remove materials already published, subject to practical limits on materials already distributed.

We will not condition delivery of the Services you paid for on granting promotional permission, unless a specific discounted offer is transparently tied to such permission and you knowingly choose it.

We will use any featured materials in a manner consistent with your dignity and will not use them to endorse products or causes you have not agreed to be associated with.

If your circumstances change and a featured image causes you concern, tell us, and we will act in good faith on a reasonable request to stop future use.

Promotional permission does not transfer ownership; it is a limited license for the specific marketing uses you approve.

If a third party misuses a featured image beyond the scope we authorized, that misuse is not covered by your permission, and we will cooperate reasonably in addressing it.

This section works together with the publicity-and-likeness-release section to govern any public use of your likeness.

20. Publicity & Likeness Release

To the extent you grant promotional permission, you release us and our authorized licensees from claims arising out of the authorized use of your name, likeness, image, and Outputs for those promotional purposes, and you waive any right to inspect or approve the finished promotional materials except as required by law.

This release is strictly limited to uses that fall within the permission you granted. It does not extend to uses outside that scope, and it is not a general waiver of your rights.

Nothing in this section requires us to use your likeness, and we may decline to feature you at our discretion.

The release does not waive claims arising from uses that are defamatory, that materially distort your likeness in a damaging way, or that violate Applicable Law, and it does not limit any right you cannot waive by contract.

If you are a professional whose likeness has commercial value, and you want compensation or specific terms for promotional use, tell us before granting permission so we can agree terms in writing; absent such agreement, promotional use is uncompensated.

You may revoke the release prospectively together with your promotional permission, as described in the previous section, subject to the same practical limits on already-distributed materials.

We will attribute or caption featured materials in a manner that respects your stated preferences where practical, including honoring a request to remain anonymous or first-name-only.

The release runs to our authorized licensees only for the promotional purposes you approved, and those licensees are bound to the same limits.

If a third party misuses a featured image beyond the scope we authorized, that misuse is not covered by your release, and we will cooperate reasonably in addressing it.

This section, read with the promotional-permissions section, is designed so that public use of your likeness happens only on terms you understood and agreed to.

The release you may grant is strictly limited to the promotional uses you approved and does not authorize uses outside that scope.

You do not waive any right you cannot waive by contract, and you do not release claims for defamatory or materially distorting uses.

If you are a professional whose likeness has commercial value and you want compensation or specific terms, tell us before granting permission so we can agree terms in writing.

We will honor reasonable, clearly communicated preferences about attribution, including a request to remain anonymous or first-name-only.

You may revoke the release prospectively together with your promotional permission, subject to practical limits on already-distributed materials.

The release runs to our authorized licensees only for the promotional purposes you approved, and those licensees are bound to the same limits.

If a third party misuses a featured image beyond the scope we authorized, that misuse is not covered by your release, and we will cooperate reasonably in addressing it.

Nothing in this section requires us to use your likeness, and we may decline to feature you at our discretion.

21. No Guarantee of Results

AI-generated and human-edited imagery is inherently variable. We do not warrant that Outputs will meet your subjective expectations, achieve any particular likeness, quality, or style, or be free of artifacts or errors.

While we strive for high quality and a faithful likeness, generative systems can produce unexpected results, and taste is subjective; two people may judge the same portrait very differently.

Selection to proceed, timelines, and the number of included revisions are set by the package you purchase or by our discretion where not specified, and are not guarantees unless stated in your written order.

This "no guarantee" provision is about artistic outcome and subjective satisfaction. It does not eliminate the concrete protections you do receive, such as the revision and redo policy, service credits, and any statutory consumer rights.

If an Output contains an objective defect — for example, a rendering glitch, the wrong person, or a failure to match a clearly agreed specification — that is addressed by the revision/redo and service-credit sections rather than by this disclaimer.

You accept the creative and technical limitations of generative portraiture as an inherent part of the offering, in the same way one accepts that any artistic commission may not match one's imagination exactly.

We will describe the expected scope and style of a package honestly and will not promise specific results we cannot reasonably deliver.

Where we display sample galleries, they illustrate a range of possible results rather than a guarantee of what your particular photos will yield.

If you have a specific, must-have requirement, tell us before you order so we can advise whether it is achievable; unstated expectations cannot be guaranteed.

This section protects the Company from claims that a subjective artistic result was "not good enough," while the revision, redo, and remedy sections protect you when something is objectively wrong.

We commit to using reasonable skill and care in producing your portraits, even though we do not guarantee a specific subjective artistic outcome.

Objective failures — such as the wrong person, a rendering glitch, or a clear departure from an agreed specification — are addressed by the revision, redo, and remedies sections rather than by this disclaimer.

We will describe the expected scope and style of a package honestly and will not promise specific results we cannot reasonably deliver.

Sample galleries illustrate a range of possible results rather than a guarantee of what your particular photos will yield.

If you have a specific, must-have requirement, tell us before you order so we can advise whether it is achievable; unstated expectations cannot be guaranteed.

The number of included revisions and the production timeline are set by your package or agreed in writing, and are not open-ended.

Your non-waivable statutory rights as a consumer remain available regardless of this disclaimer.

This section addresses matters of taste and inherent variability; it does not reduce the concrete commitments and remedies we provide elsewhere.

22. Human Review & Retouching

Outputs may be reviewed, curated, edited, and retouched by human artists working for or with us. This means our personnel and contractors may view Your Photos and Outputs as part of production and quality control.

Human involvement generally improves results — a skilled artist can fix flaws that an automated system misses — and it is a valued part of what the Services offer.

Personnel and contractors who view Your Photos are bound by confidentiality obligations appropriate to the work and are permitted to access your Content only as needed to perform their tasks.

We limit human access to Content on a need-to-know basis and log or supervise access consistent with our security practices.

Our artists and staff must follow the code of conduct described in the artist-conduct section, which prohibits harassment, misuse of your images, and any personal or off-platform use of your Content.

You consent to this human involvement as a necessary part of delivering the Services; if you are uncomfortable with any human review of your images, the Services may not be suitable for you.

Human reviewers do not use Your Photos for their own portfolios or purposes unless you have separately granted permission for a specific artist to feature the work.

If you have a particular sensitivity — for example, a request that only a minimal team handle your project — tell us, and we will accommodate reasonable requests where feasible.

Where automated moderation flags Content, a human may review the flag to make a fair decision, which protects you from purely mechanical errors.

This section is transparent about a simple truth: real people help make your portraits, and we hold those people to clear conduct and confidentiality standards to protect you.

Human involvement is a valued part of the Services because a skilled artist can correct flaws and refine results that an automated system alone might miss.

Personnel and contractors who view Your Photos are permitted to access them only as needed to perform their assigned work and are bound by confidentiality obligations.

We limit human access to Content on a need-to-know basis and supervise or log access consistent with our security practices.

Our artists and staff must follow the code of conduct described in the artist-conduct section, which prohibits harassment and any personal or off-platform use of your Content.

Human reviewers do not use Your Photos for their own portfolios or purposes unless you have separately granted permission for a specific artist to feature the work.

Where automated moderation flags Content, a human may review the flag to make a fair decision, which protects you from purely mechanical errors.

If you have a particular sensitivity — for example, a request that only a minimal team handle your project — tell us, and we will accommodate reasonable requests where feasible.

We hold contractors and Subprocessor personnel who handle your Content to comparable conduct and confidentiality standards through our agreements with them.

23. Fees, Quotes & Payment

Joining the waitlist and submitting an application are free unless we clearly state otherwise. If we select you, we may provide a custom quote for producing Outputs.

Any fees, taxes, and payment terms will be disclosed to you before you incur a charge, and your continued use after acceptance of a quote constitutes agreement to those terms.

We will not charge you for a paid service without your clear, affirmative agreement to the price and scope, and we will not enroll you in a recurring charge without disclosing its amount, frequency, and cancellation method.

Prices may be shown inclusive or exclusive of tax depending on your location and Applicable Law; where tax is added, we will show it before you pay. You are responsible for all applicable taxes other than taxes based on our net income.

We use reputable payment processors and do not store full payment-card numbers ourselves; payment data is handled under the security and Subprocessor sections and the processor's own terms.

If a stated price contains an obvious error (for example, a clear typo), we may correct it and give you the chance to accept the corrected price or decline without obligation, rather than binding either party to a mistake.

Where you purchase a subscription or package with recurring or staged payments, we will describe the schedule clearly, send reminders where the law requires, and make cancellation straightforward.

Receipts and invoices will be made available for your records, and you may request a copy at any time.

If a payment fails or is reversed, we may pause or withhold delivery of Outputs until payment is resolved, and the chargeback and payment-fraud section describes how disputes are handled fairly.

This section protects you from surprise charges and protects the Company's right to be paid for work you have agreed to; the guiding rule is no charge without clear, informed agreement.

Where a package includes a set number of Outputs, revisions, or features, we will describe what is included so you know what your fee covers before you pay.

Add-ons, expedited production, additional revisions, or expanded license tiers may carry separate fees, which we will disclose before you incur them.

For subscriptions or recurring charges, we will disclose the amount, frequency, renewal terms, and cancellation method, and we will send reminders where the law requires.

We will not enroll you in a recurring charge or a trial that converts to a paid plan without your clear, informed agreement to those terms.

Currency, accepted payment methods, and any conversion considerations are described in the currencies-and-payment-methods section.

Applicable taxes such as sales tax, VAT, or GST are handled as described in the taxes section and will be shown before you pay where we add them.

If a payment fails or is reversed, we may pause or withhold delivery until it is resolved, as described in the late-payment and chargeback sections.

We provide receipts or invoices for your records and will include any details Applicable Law requires for your transaction.

Price changes for future purchases are handled as described in the pricing-changes section, and they do not affect an order you have already placed and paid for.

Promotions, discounts, gift cards, and loyalty benefits, where offered, are governed by their respective sections and any offer-specific terms.

24. Cancellations & Refunds

Except where required by law or expressly stated in a written quote, fees for custom, made-to-order Outputs may be non-refundable once production has begun, because such work is personalized and cannot be resold.

Before production begins, you may generally cancel an order and receive a refund of amounts paid for work not yet started, less any non-refundable third-party costs we clearly disclosed in advance.

We may, at our discretion or as your package provides, offer revisions, a redo, a partial refund, or a service credit for Outputs that materially fail to conform to an agreed specification, as described in the revision/redo and service-credit sections.

Any statutory rights of withdrawal or cancellation that apply to you — for example, cooling-off rights for consumers in certain jurisdictions — are unaffected by this section and apply in addition to it. Note that such rights sometimes do not apply to personalized goods once work has begun, and we will tell you when that is the case before you order.

If we cancel a project for a reason that is not your fault — for example, we are unable to deliver — we will refund amounts paid for undelivered work.

If we terminate your access because you breached these Terms, refunds are governed by the effect-of-termination section, and we may withhold refunds to the extent your breach caused us loss, consistent with Applicable Law.

To request a cancellation or refund, contact us using the details at the end of this document and describe the order and the reason; we will respond within the timeframes in the complaint-handling section.

We will not use unreasonable delay or complexity to frustrate a valid refund; where a refund is due, we will process it promptly to the original payment method where practical.

Where a service credit is offered and accepted in place of a cash refund, we will make its value and expiry clear, and we will not let it silently expire without a reasonable opportunity to use it.

This section balances the Company's need to be paid for personalized work already performed against your right to fair treatment, statutory protections, and a remedy when something genuinely goes wrong.

Whether a fee is refundable depends on the stage of production and the nature of the work; personalized, made-to-order Outputs are more likely to be non-refundable once production has begun, as the law allows.

Before production begins, you may generally cancel and receive a refund of amounts paid for work not yet started, less any non-refundable third-party costs we disclosed in advance.

Where an Output materially fails to match an agreed specification, we will offer an appropriate remedy — a revision, a redo, a partial refund, or a service credit — under the revision and remedies sections.

Statutory cancellation or cooling-off rights, where they apply to you, are preserved; we will tell you before you order when such rights do not apply to personalized work already begun.

If we cancel a project through no fault of yours — for example, because we cannot deliver — we will refund amounts paid for undelivered work.

To request a cancellation or refund, contact us with your order details and reason, and we will respond within the timeframes in the complaint-handling section.

Where a refund is due, we will process it promptly, generally to the original payment method and currency where practical.

Where a service credit is offered and accepted instead of a cash refund, we will make its value and expiry clear and will not let it lapse without a fair opportunity to use it.

We will not use unnecessary delay or complexity to frustrate a valid refund, and we will treat refund requests fairly and in good faith.

Your non-waivable statutory rights regarding refunds and cancellations always apply in addition to this section.

25. Our Intellectual Property

The Services, including all software, Models, algorithms, designs, text, graphics, logos, user interfaces, and other materials (excluding Your Content), are owned by us or our licensors and are protected by intellectual-property laws.

We grant you a limited, revocable, non-transferable, non-exclusive license to use the Services for their intended purpose, subject to these Terms; this license does not give you any ownership of our technology.

You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works of the Services or our intellectual property except as expressly permitted, and you may not remove or obscure our proprietary notices.

Our trademarks, service marks, and brand features may not be used without our prior written permission, except for nominative fair use (for example, truthfully referring to the Services by name).

Nothing in these Terms grants you rights in our Models, prompts, pipelines, or training methods, which are among our most valuable assets and are protected as trade secrets and other intellectual property.

If you provide Feedback, it is handled under the Feedback section; otherwise, we do not claim rights in your independent creations that do not incorporate our intellectual property.

We respect the intellectual property of others and expect you to do the same; the notice-and-takedown section describes how rights-holders can report claimed infringement.

Any goodwill arising from use of our brand inures to our benefit, and any goodwill in your own brand remains yours.

We may use open-source or third-party components under their respective licenses; where those licenses grant you rights, those rights are not diminished by this section.

This section protects the Company's technology and brand while making clear the limited, good-faith license you receive to use the Services as intended.

Our trademarks, service marks, logos, and brand features may not be used without our prior written permission, except for nominative fair use such as truthfully referring to the Services by name.

You may not remove, obscure, or alter any proprietary notices we include in the Services or in Outputs, except as expressly permitted.

Nothing in these Terms grants you rights in our Models, prompts, pipelines, or training methods, which are protected as trade secrets and other intellectual property.

We may use open-source or third-party components under their respective licenses, as described in the open-source-notices section; where those licenses grant you rights, those rights are not diminished.

Any goodwill arising from use of our brand inures to our benefit, and any goodwill in your own brand remains yours.

The limited license we grant you to use the Services is revocable, non-transferable, and non-exclusive, and it ends if you materially breach these Terms.

You may not use the Services or our intellectual property to build, train, or improve a competing model or product, as described in the prohibited-automated-access section.

We may enforce our intellectual-property rights, and a decision not to enforce in one instance is not a waiver of our rights in another.

Reserved rights not expressly granted to you remain ours, as described in the reservation-of-rights section.

26. Feedback

If you voluntarily provide suggestions, ideas, or Feedback about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that Feedback without restriction or compensation to you.

Feedback is voluntary; you are never required to give it, and declining to give Feedback has no effect on the Services you receive.

You represent that any Feedback you provide is your own and does not infringe the rights of any third party or disclose someone else's confidential information.

We are under no obligation to use any Feedback, to keep it confidential, or to attribute it to you, though we appreciate it and may choose to recognize contributors.

This section is limited to Feedback about the Services (features, usability, bugs, ideas). It does not give us rights in Your Photos, your Outputs, or your unrelated creative works.

If your Feedback includes personal anecdotes or identifying details, we will handle any Personal Data in it under our Privacy Policy.

We treat honest Feedback — including criticism — as valuable, and giving it will never be grounds for adverse treatment; the non-disparagement section expressly preserves your right to leave lawful, honest reviews.

If you want to propose a collaboration or contribute something more substantial than ordinary Feedback, contact us to discuss separate written terms.

Where the law does not permit the broad license above, you grant us the maximum license permitted and agree not to assert Feedback-based claims that would prevent us from improving the Services.

This section lets us learn from users and improve the Services for everyone, while making clear it does not reach your own creative property.

We are under no obligation to use any Feedback, to keep it confidential, or to attribute it to you, though we appreciate it and may choose to recognize contributors.

This license is limited to Feedback about the Services and does not give us rights in Your Photos, your Outputs, or your unrelated creative works.

We treat honest Feedback, including criticism, as valuable, and giving it will never be grounds for adverse treatment.

The non-disparagement section expressly preserves your right to leave lawful, honest reviews in addition to any private Feedback.

If your Feedback includes personal anecdotes or identifying details, we will handle any Personal Data in it under our Privacy Policy.

If you want to propose a collaboration beyond ordinary Feedback, contact us to discuss separate written terms.

27. Mutual Confidentiality

Each party may receive non-public information from the other in connection with the Services. "Confidential Information" means such non-public information that is marked confidential or that a reasonable person would understand to be confidential given its nature and the circumstances of disclosure.

Our Confidential Information includes previews, unreleased features, pricing not publicly posted, and details of our Models and methods. Your Confidential Information includes Your Photos and non-public personal details you share with us.

Each party agrees to protect the other's Confidential Information using at least a reasonable standard of care, to use it only for purposes of the Services, and to disclose it only to personnel or Subprocessors who need it and are bound by comparable confidentiality obligations.

Confidentiality obligations do not apply to information that: is or becomes public through no fault of the receiving party; was lawfully known before disclosure; is independently developed without use of the other's Confidential Information; or is rightfully received from a third party without restriction.

If either party is legally compelled to disclose the other's Confidential Information (for example, by a valid subpoena), it will, where lawful and practical, give the other party prior notice and reasonable cooperation to seek protection, and will disclose only what is legally required.

These obligations are mutual on purpose: you are protecting our business information, and we are protecting your personal and creative information, with comparable duties on both sides.

Confidentiality obligations survive termination for as long as the information remains confidential, and, for trade secrets, for as long as the information qualifies as a trade secret under Applicable Law.

Neither party acquires ownership of the other's Confidential Information by receiving it; a limited right to use it for the Services is all that is granted.

Nothing in this section prevents either party from making disclosures required by law or from exercising rights under the privacy, whistleblower, or non-disparagement provisions.

On request and at the end of our relationship, each party will, where feasible and not inconsistent with the retention sections, return or destroy the other's Confidential Information that it no longer needs.

Each party may disclose the other's Confidential Information to its personnel, contractors, advisers, or Subprocessors only on a need-to-know basis and only where they are bound by comparable confidentiality obligations.

Each party remains responsible for any breach of confidentiality by those to whom it discloses the other's Confidential Information.

The receiving party will use the disclosing party's Confidential Information only for purposes of the Services and not for any independent or competitive purpose.

The receiving party will protect the disclosing party's Confidential Information using at least the degree of care it uses for its own comparable information, and no less than a reasonable standard.

If either party suspects that Confidential Information has been disclosed or used in breach of this section, it will promptly notify the other and cooperate to limit the harm.

The confidentiality obligations do not prevent either party from making disclosures required by law or from exercising rights under the privacy, whistleblower, or non-disparagement sections.

Confidentiality obligations survive termination for as long as the information remains confidential, and, for trade secrets, for as long as the information qualifies as a trade secret under Applicable Law.

Neither party acquires ownership of the other's Confidential Information; a limited right to use it for the Services is all that is granted.

Nothing in this section reduces the specific privacy protections we provide for your Personal Data, which apply in addition to these confidentiality obligations.

28. Term & Termination

These Terms apply from your first use of the Services and continue until terminated as described here. You may stop using the Services at any time.

You may terminate your relationship with us by ceasing to use the Services and, where you wish, by requesting deletion of your data under the data-rights sections.

We may suspend or terminate your access for cause — for example, a material or repeated breach of these Terms, unlawful use, or conduct that endangers other users or our systems — and, where fair and lawful, we will give you notice and, for curable breaches, a reasonable chance to cure.

We may suspend access immediately without prior notice where necessary to prevent imminent harm, comply with law, or address a security emergency, and we will provide notice as soon as reasonably practical afterward.

We may also discontinue the Services generally, or in your region, with reasonable advance notice where practical, and in that case we will handle undelivered paid work under the refund and service-credit sections.

Suspension is a lesser step than termination; where a problem can be resolved, we prefer to suspend and work with you rather than terminate outright.

If we terminate for convenience (not for your breach), we will refund amounts paid for undelivered work and give you a reasonable opportunity to retrieve your delivered Outputs and a copy of your data.

You may appeal a suspension or termination through the complaint-handling and content-moderation-appeals sections where those apply.

Termination does not affect rights or obligations that accrued before termination, or provisions that survive under the survival section.

This section aims to be fair: it gives the Company the ability to stop misuse, while giving you notice, a chance to cure curable problems, and a path to appeal, plus refunds where a termination is not your fault.

For curable breaches, we will generally give you notice and a reasonable opportunity to cure before terminating, reserving immediate action for serious or repeated violations or genuine emergencies.

Grounds for termination for cause include material or repeated breach of these Terms, unlawful use, conduct that endangers users or our systems, and failure to pay amounts properly due.

We may suspend rather than terminate where a problem can be resolved, and we prefer suspension and cooperation over ending the relationship where that is reasonable.

You may end your relationship with us at any time by ceasing to use the Services and, if you wish, requesting deletion or a portable copy of your data.

We may discontinue the Services generally, or in your region, with reasonable advance notice where practical, handling undelivered paid work under the refund and remedies sections.

If we terminate for convenience rather than for your breach, we will refund amounts paid for undelivered work and give you a reasonable opportunity to retrieve your Delivered Outputs and a copy of your data.

You may appeal a suspension or termination through the complaint-handling and moderation-appeals sections where those apply.

Emergency suspension for safety may occur without prior notice where necessary to prevent imminent harm, with review offered afterward, as described in the emergency-suspension section.

Where we terminate because of your breach, refunds are handled under the effect-of-termination section, and we may withhold refunds to the extent your breach caused us loss, as the law allows.

Termination does not affect rights or obligations that accrued before termination, or provisions that survive under the survival section.

29. Effect of Termination & Survival

On termination, your right to access and use the Services ceases, subject to any wind-down period we choose to provide for you to retrieve delivered Outputs and a copy of your data.

Termination does not entitle you to a refund except as required by law, as provided in the cancellations-and-refunds section, or as stated in an applicable written quote.

The following survive termination: license grants necessary to exploit previously created and delivered Outputs and Models; ownership provisions; representations and warranties; indemnification; disclaimers; limitations of liability; confidentiality; dispute resolution; governing law; and any provision that by its nature should survive.

Sections relating to Models and training reflect that artifacts already derived may persist as described in those sections, even after your source Content is deleted.

After termination, we will handle your remaining data under the retention and deletion sections, honoring valid deletion or portability requests within the limits described there.

We will, on request made within a reasonable time after termination, provide you a copy of your delivered Outputs and a portable copy of your Personal Data, unless we are legally prohibited from doing so.

Any accrued payment obligations survive: if you owe us for delivered work, that obligation remains; if we owe you a refund, that obligation remains.

Nothing in this section revives rights that a party validly lost before termination or extends a license beyond its stated scope.

If only part of the Services is terminated or discontinued, the rest of these Terms continues to apply to the parts that remain.

This section makes the after-effects of ending the relationship predictable for both sides, so neither party is surprised about what continues and what stops.

30. Data Deletion Requests & Their Limits

You may request deletion of Your Photos and associated Personal Data by contacting us, and we will honor such requests as required by Applicable Law and as described here.

On a valid request, we will make reasonable efforts to remove Your Photos and Outputs from active systems within a reasonable period, typically consistent with the timeframes our Privacy Policy or Applicable Law specifies.

You understand that deletion of source Content may not be technically possible for Models, embeddings, or other artifacts already trained or derived, and that we may retain certain data where a legal basis or obligation requires it — for example, records of consent, transactions, tax records, or data needed to establish or defend legal claims.

Where we cannot fully delete data because of a legal obligation or technical impossibility, we will tell you which categories we are retaining and why, and we will limit our use of that retained data to the purpose that justifies keeping it.

Deletion from active systems will be followed by deletion from backups on our normal backup-rotation cycle, rather than instantly, because backups protect all users against data loss.

If you delete data that is necessary to complete a project you have paid for, we may be unable to finish the project, and the refund and service-credit sections will govern the consequences.

We will verify deletion requests to protect your account from someone else deleting your data, using the least intrusive reasonable verification method.

For jurisdictions that grant a specific right to erasure (such as the GDPR's "right to be forgotten"), we will apply that standard, including its recognized exceptions.

We will confirm to you when we have completed a deletion request, and we will not charge you for reasonable, non-excessive requests.

This section gives you a real, usable right to have your data removed, while being honest about the narrow, lawful limits that both protect other users and comply with the law.

A valid deletion request generally covers Your Photos, your Outputs held for you, and associated Personal Data, subject to the exceptions described in this section.

We will verify a deletion request using a proportionate method so that no one can delete your data by impersonating you.

We will confirm to you when we have completed the deletion of data from active systems and will explain any categories we must retain and why.

Data that must be retained for a legal obligation — such as transaction records, tax records, or records needed to establish or defend legal claims — may be kept, but its use will be limited to that purpose.

Deletion from backups follows our normal backup-rotation cycle rather than occurring instantly, because backups protect all users against data loss.

Model artifacts already derived from your Content may persist, as explained in the Model-training section, because they generally do not store retrievable copies of your originals and often cannot be disaggregated.

If deleting data would prevent completion of a project you have paid for, we will tell you, and the refund and remedies sections will govern the consequences.

For jurisdictions that grant a specific right to erasure, we will apply that standard, including the recognized exceptions the law provides.

We will not charge you for a reasonable, non-excessive deletion request, and we will handle it within the timeframes Applicable Law requires.

You may make a deletion request through the data-subject-request channel, describing the data you want removed.

31. Data Portability & Access to Your Data

You have the right to ask us for a copy of the Personal Data and Content we hold about you, and, where Applicable Law provides, to receive certain data in a structured, commonly used, machine-readable format so you can move it elsewhere.

On a valid request, we will provide access to your delivered Outputs and a copy of the Personal Data associated with your application, subject to identity verification and any legal limits.

We will fulfill portability and access requests within the timeframes required by Applicable Law, and we will tell you if we need a reasonable extension for a complex request, explaining why.

Where providing certain information would reveal another person's Personal Data or our trade secrets, we may redact or withhold that specific portion and will explain the reason.

We provide the first copy of your data free of charge for reasonable requests; for repetitive or excessive requests, we may charge a reasonable, cost-based fee or decline, as Applicable Law allows, and we will explain our reasoning.

We will verify access and portability requests to prevent unauthorized disclosure of your data to someone impersonating you, using a proportionate verification method.

You may authorize a trusted agent to make a request on your behalf, and we may take reasonable steps to confirm the agent's authority.

Providing portability helps you avoid lock-in: you can take your delivered work and your data with you, which is a protection for you, not just a formality.

If we cannot provide data in the exact format you request, we will provide it in a reasonable alternative format and explain any technical constraints.

This section, together with the deletion section, gives you practical control over your data: you can see it, get a copy, take it with you, and ask for its removal, within lawful limits.

A portability request lets you obtain a copy of the Personal Data you provided and, where the law provides, receive certain data in a structured, commonly used, machine-readable format.

Where providing certain data would reveal another person's Personal Data or our trade secrets, we may redact or withhold that specific portion and explain the reason.

We provide the first copy free for reasonable requests; for repetitive or excessive requests, we may charge a reasonable, cost-based fee or decline as the law allows, explaining our decision.

We verify portability and access requests to prevent disclosure of your data to someone impersonating you, using a proportionate method.

You may authorize a trusted agent to make a request on your behalf, and we may take reasonable steps to confirm the agent's authority.

If we cannot provide data in the exact format you request, we will provide a reasonable alternative format and explain any technical constraints.

A portability request does not, by itself, delete your data; if you also want deletion, make a separate deletion request under that section.

We handle the data disclosed in a portability response securely, consistent with the security and confidentiality sections.

Portability helps you avoid lock-in: you can take your delivered work and your data with you, which is a protection for you, not merely a formality.

If you need help understanding which data you can obtain, describe your goal, and we will guide you to the right request.

32. Our Security Commitments & Encryption Practices

We take the security of your Content and Personal Data seriously and maintain a security program with administrative, technical, and physical safeguards designed to protect against unauthorized access, use, alteration, disclosure, and loss.

We use encryption to protect data in transit over public networks (for example, using current transport-layer security) and to protect sensitive data at rest, applying industry-recognized methods appropriate to the data's sensitivity.

We restrict access to Content and Personal Data on a need-to-know basis, use access controls and authentication for our systems, and log access to sensitive data to support accountability.

We apply security practices such as network segmentation, vulnerability management, timely patching, and monitoring for suspicious activity, and we review these practices periodically as threats evolve.

We require our Subprocessors to maintain security measures appropriate to the data they Process, and we assess those measures as part of our due diligence.

No system is perfectly secure, and we cannot guarantee absolute security; however, we commit to using reasonable, up-to-date measures and to improving them over time.

We maintain an incident-response process so that, if a security event occurs, we can detect, contain, investigate, and remediate it, and notify affected users and regulators as required by the data-breach section.

We train our personnel on security and privacy responsibilities and hold them to confidentiality obligations regarding your data.

You also play a role in security: keep your own devices and accounts secure, use up-to-date software, and tell us promptly if you suspect unauthorized access to your application.

If you are a security researcher and discover a vulnerability, please report it responsibly to us using the contact details in this document; we welcome good-faith reports and will not pursue researchers who act in good faith and avoid harm.

Our security program is designed to be proportionate to the sensitivity of the data we hold, with stronger protections for sensitive categories such as Biometric Data.

We use authentication and access controls to limit who can reach sensitive systems, and we apply the principle of least privilege so that people have only the access they need.

We monitor our systems for suspicious activity and maintain logging to support detection, investigation, and accountability.

We manage vulnerabilities through practices such as timely patching, dependency review, and periodic assessment, and we improve our measures as threats evolve.

We require Subprocessors to maintain security appropriate to the data they Process and assess their measures as part of our due diligence.

We maintain an incident-response process so that we can detect, contain, investigate, and remediate security events and notify affected users and regulators as required.

We train our personnel on their security and privacy responsibilities and bind them to confidentiality obligations regarding your data.

You also play a role in security by protecting your own devices and accounts and by reporting suspected compromise promptly, as described in the account-security section.

We will notify you of a security incident affecting your Personal Data as described in the data-breach section, and, where relevant, offer the support described in the identity-theft-support section.

Security is an ongoing commitment rather than a fixed state, and we treat identified weaknesses as issues to be fixed rather than ignored.

33. Data-Breach Notification to Users

If we become aware of a security incident that we reasonably believe has compromised your Personal Data or Biometric Data, we will notify you and any relevant regulator as required by Applicable Law and without undue delay.

Our notice will describe, to the extent known, the nature of the incident, the categories of data affected, the likely consequences, the measures we have taken or propose to take, and steps you can take to protect yourself.

We will provide breach notice through a reasonable channel, such as email or in-Service messaging, and, where the law requires, through additional means.

Where the law sets a specific deadline for breach notification (for example, within a set number of hours or days), we will meet that deadline, and we will provide preliminary information promptly even if the full investigation is ongoing.

We will not use notification delay as a way to avoid embarrassment; the purpose of notice is to let you protect yourself, and we treat that as a priority.

If a Subprocessor suffers a breach affecting your data, we will treat it as our own for notification purposes and will require the Subprocessor to assist our investigation.

We will maintain records of security incidents and our responses as required by Applicable Law, which supports accountability and improvement.

Nothing in this section requires us to disclose information that would compromise an ongoing investigation or system security, beyond what the law requires, but we will not withhold information you need to protect yourself.

After a significant incident, we will conduct a review to identify and implement improvements designed to reduce the risk of recurrence.

This section gives you a clear commitment: if your data is compromised, you will be told promptly and given practical guidance, not left in the dark.

34. User Remedies & Service Credits

If the Services fall short in specific, objective ways, you have concrete remedies in addition to any statutory rights, which may include revisions, a redo, a partial or full refund, or a service credit, depending on the circumstances and your package.

A "service credit" is an amount we apply toward current or future Services as compensation for a qualifying shortfall, such as a significant delivery delay we caused or a failure to meet a clearly agreed specification.

We will make the existence, amount, and expiry of any service credit clear, and we will not let a credit silently lapse without a fair opportunity to use it.

To claim a remedy, contact us through the complaint-handling channel, describe the problem and what you would consider a fair resolution, and provide any relevant details; we will respond within the timeframes in the complaint-handling section.

Remedies are intended to make things right, not to punish either party; we will offer a remedy proportionate to the shortfall, and you may accept it or pursue other rights you have.

Accepting a specific remedy for a specific issue resolves that issue, but it does not waive your rights regarding unrelated future issues.

Where a shortfall results from causes outside our reasonable control (see the force-majeure section) we will still work with you in good faith on a fair accommodation, even if a strict remedy does not apply.

Service credits and other discretionary remedies are without prejudice to your non-waivable statutory rights, which always remain available.

We track remedy requests to identify recurring problems and improve the Services, which benefits all users over time.

This section exists to give you dependable recourse when something objectively goes wrong, complementing the "no guarantee of subjective results" disclaimer, which addresses only matters of taste.

35. Revision & Redo Policy

Each paid package specifies the number of included revisions, if any. A "revision" is an adjustment to a delivered Output within the agreed style and scope, such as refining retouching, adjusting cropping, or correcting a clearly identified flaw.

If a delivered Output contains an objective defect — the wrong person, a rendering glitch, or a clear failure to match an agreed specification — we will correct it or redo it at no additional charge, separate from any discretionary revisions.

Requests to change the fundamental style, concept, or subject beyond the agreed scope are new work rather than revisions, and we will quote them separately and transparently before proceeding.

To request a revision or redo, contact us within the window stated in your order (or, if none is stated, within a reasonable time), describing the specific change you want; clear, specific requests help us deliver what you envision.

We will complete reasonable revisions within a reasonable time and will keep you informed if a request requires more time than usual.

If a revision request is ambiguous, we may ask clarifying questions so that we make the change you actually want rather than guessing.

Where the number of included revisions is exhausted and you want further changes, we will tell you the cost before doing additional work, so there are no surprises.

If we and you disagree about whether a requested change is a covered revision or new work, we will discuss it in good faith and, where appropriate, apply the service-credit or complaint-handling process.

We retain the intermediate files needed to perform revisions for a reasonable period after delivery, subject to your data-rights choices, so that revisions remain possible during your revision window.

This policy protects you by ensuring objective defects are fixed for free and reasonable adjustments are available, while protecting the Company from open-ended, unlimited rework beyond the agreed scope.

36. Uptime, Availability & Maintenance Windows

We aim to keep the Services available and reliable, and we design our systems for resilience, but we do not guarantee uninterrupted or error-free availability, and the Services are provided on an "as available" basis as stated in the disclaimers.

From time to time we perform maintenance, which may make parts of the Services temporarily unavailable. Where practical, we will schedule significant maintenance during lower-usage windows and give advance notice for planned downtime that materially affects you.

Some interruptions are unplanned — for example, infrastructure failures or third-party outages — and we will work to restore service promptly when they occur.

Availability can also be affected by factors outside our control, such as your internet connection, your device, or a force-majeure event; those are not failures of the Services.

Because portrait production is often asynchronous (you submit, we produce, we deliver), short periods of downtime usually do not affect the ultimate delivery of your Outputs, though they may delay it.

If a significant, prolonged outage that we caused materially delays paid work, the service-credit and remedies sections may provide compensation.

We monitor the Services for availability and performance and use that monitoring to improve reliability over time.

We may throttle or temporarily limit resource-intensive activity to preserve availability for all users, applying such limits fairly.

Where we publish availability targets or a status page, we will endeavor to keep them accurate, but published targets are goals rather than binding guarantees unless a written agreement says otherwise.

This section sets realistic expectations: we commit to reasonable effort and prompt restoration, while being honest that no online service is available every second.

37. Subprocessor Change Notifications

We may add, replace, or remove Subprocessors as our operations evolve. When we make a change that materially affects how your Personal Data is Processed, we will provide notice as described here.

For material Subprocessor changes, we will notify you in advance where practical — for example, through the Services, by email, or by updating a published Subprocessor summary — so you have an opportunity to consider the change.

Where Applicable Law gives you a right to object to a new Subprocessor on reasonable data-protection grounds, we will consider timely objections in good faith and will work with you to address them.

If we cannot reasonably resolve a valid objection, your remedy may be to stop using the affected part of the Services and to request deletion or portability of your data, and we will not penalize you for exercising that remedy.

We require new Subprocessors to meet the confidentiality and security standards described in the Subprocessor and security sections before they Process your data.

Emergency changes needed to maintain security or availability may occur before notice; in that case, we will provide notice as soon as reasonably practical afterward.

A change of Subprocessor does not reduce our responsibility to you; we remain accountable for Processing performed on our behalf.

You can request the current list of Subprocessor categories at any time, and we will provide it within a reasonable time.

We keep records of Subprocessor engagements sufficient to demonstrate our compliance where Applicable Law requires.

This section gives you visibility into and, where the law provides, a voice in who Processes your data, which is an important protection as the Services grow.

38. Accessibility Commitment

We want the Services to be usable by as many people as reasonably possible, including people with disabilities, and we strive to align our digital experiences with recognized accessibility guidelines over time.

We consider accessibility in our design and development and work to improve keyboard navigation, screen-reader compatibility, sufficient color contrast, and clear, readable content, including in this consent flow.

If you encounter an accessibility barrier that prevents you from using the Services or from reviewing these Terms, contact us using the details at the end of this document, and we will work with you to provide the information or assistance you need.

On request, we will make reasonable efforts to provide these Terms and key information in an accessible format, such as a screen-reader-friendly document.

We treat accessibility as an ongoing effort rather than a one-time task, and we welcome feedback that helps us identify and fix barriers.

Where the law imposes specific accessibility obligations that apply to us, we will comply with them, and this section is in addition to, not a substitute for, those obligations.

Third-party components we rely on may have their own accessibility characteristics; where a barrier arises from such a component, we will seek reasonable alternatives or workarounds.

We aim to ensure that important choices — such as consenting, declining, or exercising your data rights — are available through accessible means.

Reasonable accommodation requests will be handled promptly and without additional charge for the accommodation itself.

This commitment reflects our view that fair access to the Services, and to understanding these Terms, is a protection everyone deserves.

39. Notice-and-Takedown & Counter-Notice (DMCA-Style)

We respect intellectual-property rights and provide a process for rights-holders to report Content they believe infringes their rights, and for users to respond to such reports.

If you are a rights-holder and believe Content on the Services infringes your copyright or other rights, send a notice to the contact address at the end of this document that includes: identification of the protected work; identification of the allegedly infringing Content and its location; your contact information; a statement of your good-faith belief that the use is unauthorized; and a statement, made under penalty of perjury where applicable, that your notice is accurate and that you are authorized to act.

On receiving a valid notice, we may remove or disable access to the identified Content and will make reasonable efforts to notify the user who submitted it.

If you are a user whose Content was removed and you believe the removal was mistaken or that you have the right to use the Content, you may submit a counter-notice that includes your contact information, identification of the removed Content and where it appeared, a statement under penalty of perjury (where applicable) that you have a good-faith belief the removal was a mistake or misidentification, and, where required, your consent to jurisdiction for resolving the dispute.

On receiving a valid counter-notice, we may, where the law permits, restore the Content unless the original complainant pursues appropriate legal action within the time the law provides.

We may decline to act on notices that are incomplete, abusive, or clearly invalid, and submitting a knowingly false notice or counter-notice may expose the sender to liability under Applicable Law.

We maintain a policy of, in appropriate circumstances, terminating the access of users who repeatedly infringe the rights of others.

This process protects rights-holders from infringement and protects users from wrongful removal by giving both a fair, defined path to be heard.

Nothing in this section requires either party to use this process instead of pursuing other lawful remedies, and it does not create rights beyond those the law provides.

We will handle personal information contained in notices and counter-notices under our Privacy Policy, and we may share a complainant's notice with the affected user to enable a response.

40. Anti-Impersonation & Identity Verification

You must not use the Services to impersonate another person or entity, to misrepresent your affiliation with anyone, or to create imagery designed to make people believe a real person did or said something they did not.

To protect users against impersonation and misuse, we may, where we have a reasonable basis, ask you to verify your identity or your authority to submit particular Content, using a proportionate and least-intrusive method.

We will handle any identity-verification data under our Privacy Policy and the security sections, retain it only as long as necessary for the verification purpose plus any legally required period, and not use it for unrelated purposes.

If you claim to submit photos of yourself, we may take reasonable steps to confirm the submission is consistent with that claim, especially where an image resembles a well-known person.

Impersonation and identity fraud harm real people and undermine trust in the Services, so we treat credible reports of impersonation seriously and may suspend affected Content while we investigate.

If you are the victim of impersonation on the Services — for example, someone uploaded your image without permission — contact us, and we will investigate and, where appropriate, remove the offending Content.

We may cooperate with lawful requests from authorities investigating identity fraud, consistent with the government-request section.

Identity verification is not a general surveillance practice; we use it narrowly, for safety and legal compliance, and we minimize the data involved.

A refusal to complete a reasonable, legally appropriate verification when we have a genuine concern may result in us declining to Process the affected Content.

This section protects potential impersonation victims, protects honest users from being tarred by others' misuse, and protects the Company's ability to run a trustworthy Service.

41. Escalation & Complaint-Handling Process

If you have a complaint, concern, or dispute about the Services, we want to hear it and resolve it fairly. Contact us using the details at the end of this document, describe the issue and the outcome you are seeking, and provide any relevant information.

We will acknowledge your complaint within a reasonable time — typically within a few Business Days of receipt — and give you a point of contact or reference so you can follow up.

We aim to investigate and provide a substantive response within a reasonable target period, and, if a complex complaint needs longer, we will tell you why and give you an updated timeframe.

If our first response does not resolve the matter, you may escalate it, and we will have it reviewed by someone with authority to reconsider the decision.

We handle complaints in good faith, keep records of them, and use them to identify and fix systemic problems, which benefits all users.

For privacy-specific complaints, the data-rights and regulator-complaint sections describe additional avenues, including your right to complain to a supervisory authority.

Using this process does not waive your legal rights; it is intended to resolve issues faster and more cheaply than formal proceedings, and it runs alongside the dispute-resolution section.

We will treat you with respect throughout the process and expect the same in return; abusive conduct may limit the channels through which we can assist you, though we will still address legitimate complaints.

Where a complaint reveals that we owe you a remedy, we will provide it under the remedies and service-credit sections without requiring you to escalate to formal proceedings.

This section gives you a clear, time-bound path to raise problems and get them addressed, which is a meaningful protection and often the fastest route to a fair result for both sides.

42. Model Bias & Fairness Disclosures

AI Models learn from data and can reflect patterns and limitations present in that data. As a result, generative portrait Models may perform unevenly across different appearances, skin tones, ages, or other characteristics, and may occasionally produce results that feel less accurate or flattering for some people than others.

We disclose this openly so you can make an informed choice. We work to improve fairness and representativeness over time, but we do not claim our Models are free of bias.

We take reasonable steps to test and improve Model performance across a range of appearances and to reduce obvious disparities, and we welcome feedback that helps us identify problems.

If you feel an Output reflects a bias-related shortfall — for example, a poor likeness that you believe stems from a Model limitation — tell us, and we will treat it seriously under the revision/redo and remedies sections.

We do not use Models to make decisions that produce legal or similarly significant effects about you; the Services are creative, not evaluative, and Outputs should not be used to judge or rank people.

We aim to avoid Model behavior that demeans or stereotypes people, and we prohibit users from using the Services to generate degrading or discriminatory depictions.

Where we use third-party Models or components, their characteristics and limitations may also affect Outputs, and we consider fairness when selecting such components.

Improving fairness is an ongoing effort; we may adjust Models and pipelines over time, which can change how Outputs look, generally for the better.

This disclosure protects you by being honest about limitations and by giving you recourse, and it protects the Company by setting realistic, transparent expectations rather than overpromising.

If Applicable Law imposes specific fairness, transparency, or AI-disclosure obligations that apply to us, we will comply with them in addition to this section.

43. Content-Moderation Decisions & Appeals

To keep the Services safe and lawful, we use a combination of automated systems and human review to detect and act on Content that appears to violate these Terms or the law.

Moderation actions may include declining to Process Content, removing Content, pausing a project, limiting features, or, in serious cases, suspending or terminating access. We aim to act proportionately to the concern.

Automated systems can make mistakes. Where a moderation decision significantly affects you, you may request human review, and we will have a qualified person reconsider the decision where practical.

To appeal a moderation decision, contact us through the complaint-handling channel, identify the decision, and explain why you believe it was wrong; we will respond within a reasonable time.

Where we remove Content or restrict access for a policy reason, we will, where lawful and practical, tell you the general reason so you can respond or correct the issue.

We will not use moderation as a pretext to suppress lawful, honest reviews or criticism of the Services; the non-disparagement section expressly preserves your right to speak truthfully.

Some decisions must be made quickly to prevent harm (for example, suspected illegal content); in those cases we may act first and offer review afterward.

Repeated or egregious violations may lead to stronger action, up to termination, consistent with the term-and-termination section.

We keep records of significant moderation decisions and appeals to promote consistency and to improve our policies.

This section protects other users and the public from harmful content, while protecting you from unfair or mistaken enforcement by giving you a genuine right to appeal.

44. Artist & Staff Code of Conduct; Non-Harassment

The people who help produce your portraits — our artists, reviewers, and staff — must follow a code of conduct designed to protect you and to keep the Services professional and respectful.

Our personnel must not harass, demean, threaten, or make unwelcome advances toward users, and must not use Your Photos or Outputs for any personal, off-platform, or unauthorized purpose.

Our personnel must access your Content only as needed to perform their assigned work, must keep it confidential, and must not copy, retain, or share it outside our authorized systems.

Our personnel must not alter Outputs to depict you in a sexual, defamatory, or demeaning manner, and must handle sensitive images with particular care and discretion.

We train relevant personnel on privacy, security, and respectful conduct, and we take reports of misconduct seriously, investigating them and taking appropriate action, which may include discipline or termination of the individual.

If you experience conduct from our personnel that concerns you, report it through the complaint-handling channel; we will handle such reports promptly and, where appropriate, confidentially.

This code of conduct also protects our personnel: we expect users to treat our staff and contractors respectfully and without harassment, threats, or abuse.

Where either a user or a staff member behaves abusively, we may take proportionate steps to protect the other party, including limiting contact channels or ending the relationship.

Contractors and Subprocessor personnel who handle your Content are held to comparable conduct and confidentiality standards through our agreements with them.

This section sets a clear, mutual standard of respectful behavior so that both users and the people producing the work are protected.

45. Mutual Non-Disparagement (with Preserved Right to Honest Reviews)

Each party agrees not to make knowingly false or maliciously misleading statements about the other that are intended to and do cause reputational or commercial harm.

This provision does NOT restrict your right to share truthful, good-faith opinions and experiences about the Services, including honest reviews, ratings, and criticism, whether positive or negative.

Any attempt to use this section, or any other provision, to silence lawful consumer reviews is void; laws in many jurisdictions protect your right to review, and we fully respect that right.

The non-disparagement commitment is mutual: we likewise will not make knowingly false statements designed to harm you, and our personnel are expected to speak about users, if at all, truthfully and professionally.

Nothing here prevents either party from making truthful statements to regulators, courts, or in the exercise of legal rights, or from reporting suspected unlawful conduct.

Honest feedback helps us improve and helps other consumers make informed choices; we would rather earn good reviews than suppress bad ones.

If you believe a review has been unfairly removed by a third-party platform at our request, contact us; we do not seek removal of lawful, honest reviews.

This section targets only deliberate falsehoods meant to cause harm, not genuine opinions, satire, or fair comment.

A breach of this section by deliberate falsehood is subject to the ordinary remedies available at law, and is not, by itself, grounds to deny you the Services you paid for.

The guiding principle is simple: be truthful. Truth is always protected here, and only knowing lies intended to harm are restricted.

46. User Warranties of Authorization

You warrant that you have full authority to enter into these Terms and to grant the licenses and permissions they describe, and that doing so does not violate any law or any agreement binding on you.

If you act on behalf of a business or another person, you warrant that you are duly authorized to bind that business or person, and references to "you" include them.

You warrant that any payment method you use is one you are authorized to use and that the billing information you provide is accurate.

You warrant that the consents you claim to have obtained from depicted individuals are genuine, informed, and sufficient for the uses described in these Terms.

You warrant that you are not barred from using the Services under any Applicable Law, including sanctions and export-control laws described elsewhere.

These warranties matter because we rely on your authority when we act on your instructions; if you lack the authority you claim, both you and the affected third parties could be harmed.

If your authority changes — for example, you lose permission to act for a business, or a depicted person withdraws consent — you agree to tell us promptly so we can adjust.

A breach of these warranties may lead to suspension of the affected activity and may trigger the indemnification section, subject to its fair-process protections.

Nothing in this section asks you to warrant matters beyond your knowledge or control; it is limited to your authority and the truthfulness of what you tell us.

By clearly stating what you must be able to promise, this section also protects you from unknowingly taking on obligations you cannot meet.

47. Disclaimers of Warranties

THE SERVICES, OUTPUTS, AND ALL RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY OUTPUT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

WE DO NOT WARRANT THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT RESULTS OBTAINED FROM USING THE SERVICES WILL BE ACCURATE OR RELIABLE.

ANY MATERIAL OBTAINED THROUGH THE SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU ARE RESPONSIBLE FOR ANY DAMAGE THAT RESULTS FROM YOUR USE OF IT.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICES, CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR IMPLIED TERMS, SO SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS THAT VARY BY JURISDICTION.

Where mandatory consumer-protection law implies warranties or guarantees that cannot be excluded, those apply, and our liability for a breach of such non-excludable terms is limited, where the law allows, to the remedies described in the remedies and limitation-of-liability sections.

This disclaimer addresses legal warranties; it does not remove the specific, concrete commitments we make elsewhere in these Terms, such as our security, breach-notice, revision, and complaint-handling commitments.

The "as available" nature of the Services reflects the reality of online, AI-assisted services and is balanced by the availability, remedies, and service-credit sections.

Reading this section together with the limitation-of-liability and remedies sections gives the complete picture of how risk is allocated between us.

WE DO NOT WARRANT THAT OUTPUTS WILL BE ACCURATE, COMPLETE, RELIABLE, OR SUITABLE FOR ANY PARTICULAR PURPOSE, OR THAT THEY WILL ACHIEVE ANY SPECIFIC LIKENESS, STYLE, OR AESTHETIC.

WE DO NOT WARRANT THAT THE SERVICES WILL BE COMPATIBLE WITH YOUR DEVICE, SOFTWARE, OR NETWORK, OR THAT THEY WILL OPERATE WITHOUT INTERRUPTION OR ERROR.

WE DO NOT WARRANT THAT ANY ESTIMATED TIMELINE WILL BE MET, EXCEPT WHERE A FIRM DEADLINE IS EXPRESSLY AGREED IN WRITING, AS DESCRIBED IN THE TURNAROUND AND RUSH SECTIONS.

WE MAKE NO WARRANTY REGARDING THE COPYRIGHT STATUS OR PROTECTABILITY OF ANY OUTPUT, WHICH MAY VARY BY JURISDICTION, AS DESCRIBED IN THE OWNERSHIP-OF-OUTPUTS SECTION.

To the extent permitted by law, any implied warranties that cannot be excluded are limited in duration to the minimum period the law allows and to the remedies expressly provided in these Terms.

This disclaimer does not remove the specific, concrete commitments we make elsewhere, such as our security, breach-notification, revision, refund, service-credit, and complaint-handling commitments.

The "as available" nature of the Services reflects the reality of online, AI-assisted services and is balanced by the availability, remedies, and service-credit sections.

Where mandatory consumer law implies non-excludable guarantees in your favor, those guarantees apply, and nothing in this section attempts to override them.

You acknowledge that the disclaimers in this section are a reasonable allocation of risk that is reflected in the pricing of the Services and forms part of the basis of the bargain.

If you rely on the Services for a use we have not warranted or that these Terms prohibit, you do so at your own risk, as described in the assumption-of-risk and high-risk-uses sections.

48. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, GOODWILL, BUSINESS, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SERVICES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED, SUCH AS LIABILITY FOR FRAUD, FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE WHERE THE LAW SO PROVIDES, OR FOR ANY OTHER LIABILITY THAT APPLICABLE LAW DOES NOT PERMIT TO BE CAPPED.

The limitations and exclusions in this section apply to the fullest extent permitted by Applicable Law and reflect a reasonable allocation of risk that is part of the basis of the bargain between us, including the pricing of the Services.

For the protection of both parties, these limitations are mutual in spirit: except for your payment obligations, your indemnification obligations, and your misuse of the Services in violation of these Terms or the law, neither party expects the other to bear open-ended, unforeseeable liability.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Where the law caps but does not eliminate our liability, our liability is limited to the greatest extent the law allows, and the monetary cap above applies to the extent it is enforceable.

This section does not limit the specific remedies we expressly offer you elsewhere (such as refunds or service credits); those remedies are available in addition, within their stated terms.

If you are dissatisfied with the Services, your primary remedies are the revision, redo, refund, service-credit, and complaint-handling processes, and, where those do not resolve the matter, the dispute-resolution process.

THE LIMITATIONS IN THIS SECTION APPLY TO ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES, INCLUDING CLAIMS RELATING TO OUTPUTS, MODELS, DATA, DOWNTIME, DELAY, OR THE ACTS OF OUR PERSONNEL OR SUBPROCESSORS.

THE MONETARY CAP STATED ABOVE IS AN AGGREGATE CAP ACROSS ALL CLAIMS, NOT A PER-CLAIM CAP, AND IT APPLIES REGARDLESS OF THE NUMBER OR NATURE OF THE CLAIMS.

FOR THE AVOIDANCE OF DOUBT, THESE LIMITATIONS APPLY TO CLAIMS BASED ON NEGLIGENCE, BREACH OF CONTRACT, BREACH OF STATUTORY DUTY (WHERE PERMITTED), OR ANY OTHER LEGAL THEORY.

The remedies expressly provided elsewhere in these Terms — such as revisions, refunds, and service credits — are available in addition and within their stated terms, and they are not subject to the monetary cap to the extent they represent the return of amounts you paid.

These limitations are mutual in spirit: except for your payment and indemnification obligations and your misuse of the Services, neither party expects the other to bear open-ended, unforeseeable liability.

NOTHING IN THIS SECTION LIMITS LIABILITY THAT CANNOT LAWFULLY BE LIMITED, INCLUDING LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, OR, WHERE THE LAW SO PROVIDES, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE.

Where Applicable Law does not permit some or all of these limitations, they apply to the maximum extent the law allows, and the remainder continues in effect under the severability section.

You acknowledge that the allocation of risk in this section is reasonable given the price and creative nature of the Services and is part of the basis of the bargain between us.

If the monetary cap would leave you without an adequate minimum remedy that the law guarantees, the law-guaranteed minimum applies, and this section does not reduce it.

This section should be read together with the disclaimers, remedies, indemnification, and dispute-resolution sections, which together define how risk and recourse are shared.

49. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, contractors, and agents from and against any third-party claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your Content; (b) your violation of these Terms; or (c) your violation of any law or third-party right, including any consent, privacy, publicity, or intellectual-property right of any person depicted in Your Photos.

This indemnity is designed to place responsibility on the party in the best position to prevent the harm; because you control what you upload and whom you depict, you bear responsibility for claims arising from those choices.

We will promptly notify you of any claim for which we seek indemnification, though a delay in notice reduces your obligation only to the extent the delay actually prejudices your ability to defend.

We may participate in the defense with our own counsel at our own expense, and we will not settle a claim in a way that imposes a non-indemnified obligation or admission on you without your consent, which you will not unreasonably withhold.

You may assume the defense of a claim with counsel reasonably acceptable to us, provided you diligently defend it and do not settle it in a way that admits our fault, imposes obligations on us, or fails to fully release us, without our consent.

We will reasonably cooperate with your defense at your expense, and you will keep us informed of material developments.

For fairness, the Company likewise agrees to indemnify you against third-party claims to the extent they arise from our own violation of Applicable Law or infringement of a third party's intellectual-property rights caused by materials we introduced independently of Your Content, subject to the limitations-of-liability section and to your giving us prompt notice and control of the defense.

Neither party's indemnification obligation covers losses caused by the indemnified party's own breach, negligence, or misconduct, to the extent of that fault.

These indemnification obligations survive termination of these Terms with respect to claims arising from events that occurred while these Terms were in effect.

This section allocates responsibility for third-party claims fairly: you stand behind what you upload, and we stand behind the technology and conduct within our control.

Your indemnification obligation is limited to claims that actually arise from your Content, your breach, or your violation of law or third-party rights; it does not extend to claims arising from our own independent wrongdoing.

We will not settle a claim subject to your indemnification in a way that imposes a non-indemnified obligation, payment, or admission on you without your prior consent, which you will not unreasonably withhold or delay.

You will not settle a claim in a way that admits our fault, imposes obligations on us, or fails to fully and unconditionally release us, without our prior consent.

Each party will provide the other with reasonable cooperation, information, and assistance in the defense of an indemnified claim, at the indemnifying party's reasonable expense.

The indemnifying party will keep the other reasonably informed of the status of the claim and any material developments, and the parties will act in good faith throughout.

The Company's reciprocal indemnity for its own violation of law or infringement caused by materials it introduced independently of your Content is subject to the limitation-of-liability section and to prompt notice and control of the defense.

Neither party's indemnity covers losses to the extent caused by the indemnified party's own breach, negligence, or misconduct.

These indemnification obligations survive termination with respect to claims arising from events that occurred while these Terms were in effect, as described in the survival section.

Where Applicable Law limits a consumer's ability to indemnify a business, your obligations under this section apply only to the extent the law permits.

The reciprocal structure of this section reflects a fair principle: each party answers for the risks it is best positioned to control and prevent.

50. Release of Claims

To the maximum extent permitted by law, you release us from claims, demands, and damages of every kind arising out of or connected with disputes between you and any third party relating to Content you submitted or the use of Outputs, where the dispute does not arise from our own breach of these Terms or our own unlawful conduct.

This release is intended to keep us out of disputes that are properly between you and a third party — for example, a disagreement between you and a person depicted in your photos — where we are not the party at fault.

The release does not cover claims arising from our own breach of these Terms, our violation of Applicable Law, or matters that cannot lawfully be released.

If you are a California resident, you waive California Civil Code Section 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You waive any comparable provision of any other jurisdiction.

This waiver applies only to the specific released claims described in this section and does not waive rights you cannot lawfully waive.

Nothing in this section releases claims for fraud, willful misconduct, or any liability that Applicable Law does not permit to be released.

The release runs to us and to our affiliates, officers, employees, contractors, and agents, in their capacity as such, for the released matters only.

This section is narrower than it may first appear: it addresses third-party disputes where we are not at fault, and it preserves your rights against us for our own wrongdoing.

If any part of this release is held unenforceable, the remainder continues to apply to the fullest extent permitted, consistent with the severability section.

Read with the limitation-of-liability and dispute-resolution sections, this section clarifies which risks each party bears and which claims remain available.

51. Assumption of Risk (AI Imagery)

You understand that AI-generated imagery can produce unexpected, inaccurate, unflattering, or surprising results, and can sometimes resemble other people or existing works despite our efforts to avoid it.

You assume the ordinary creative and technical risks inherent in creating and using AI-generated portraits, including that a particular Output may not match your imagination or may require revision.

This assumption of risk covers inherent characteristics of generative imagery; it does not shift to you the risks of our own breach, negligence, or unlawful conduct, which remain governed by the liability and remedies sections.

You are responsible for how you use Outputs, including obtaining any additional permissions required for a specific use and complying with the rules of any platform where you share them.

You should not use Outputs in contexts where an inaccuracy could cause serious harm, such as identity documents or safety-critical uses, as noted in the description-of-services section.

Generative systems can occasionally produce artifacts or elements you did not request; where these amount to an objective defect, the revision/redo and remedies sections provide recourse.

You acknowledge that similar prompts or styles may yield comparable results for other users and that you do not receive exclusivity in a look unless separately agreed.

Understanding these risks in advance helps you set realistic expectations and make good decisions about how to use your portraits.

If you are uncertain whether the Services suit your intended use, ask us before ordering, and we will give you an honest assessment.

This section protects the Company from claims based on the inherent nature of the medium, while leaving your protections against our actual fault fully intact.

This assumption of risk does not shift to you the risks of our own breach, negligence, or unlawful conduct, which remain governed by the liability and remedies sections.

You are responsible for how you use Outputs and for complying with the rules of any platform where you share them.

You should not use Outputs in contexts where an inaccuracy could cause serious harm, as described in the description-of-services and high-risk-uses sections.

Where an unexpected element amounts to an objective defect, the revision, redo, and remedies sections provide recourse.

You acknowledge that comparable results may be produced for others and that you do not receive exclusivity in a look unless separately agreed.

Understanding these risks in advance helps you set realistic expectations and make good decisions about how to use your portraits.

If you are uncertain whether the Services suit your intended use, ask us before ordering, and we will give an honest assessment.

52. Dispute Resolution & Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. Except where prohibited by law, and after a good-faith attempt to resolve the matter through the complaint-handling process, any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding individual arbitration, rather than in court, except that either party may bring an individual claim in small-claims court where it qualifies.

Before starting arbitration, the party raising a dispute agrees to send the other a written notice describing the dispute and the relief sought, and to allow at least 30 days to attempt an informal resolution. Many disputes are resolved at this stage.

The arbitration will be administered by a recognized, neutral arbitration provider under its applicable consumer rules, and will take place in [Venue] or by remote means at your reasonable option. The arbitrator has exclusive authority to resolve disputes about the interpretation, applicability, or enforceability of this arbitration agreement, except as stated below.

The arbitrator can award the same individual remedies a court could, including statutory damages and, where the law provides, attorneys' fees, and the arbitrator's decision can be entered as a judgment in a court of competent jurisdiction.

Where the law requires, we will pay or reimburse arbitration filing and administrative fees so that arbitration is not more expensive for you than going to court would be; you remain responsible for costs only to the extent the law permits.

YOU MAY OPT OUT OF THIS ARBITRATION AGREEMENT by sending written notice to [legal@your-domain.com] within 30 days of first accepting these Terms, stating your name and your intent to opt out. If you opt out, disputes will be resolved in the courts identified in the governing-law-and-venue section, and opting out will not affect any other part of these Terms.

This arbitration agreement does not prevent either party from seeking emergency or injunctive relief from a court to protect intellectual property, confidential information, or against imminent harm, pending arbitration.

Nothing in this section prevents you from bringing a matter to the attention of a government agency or regulator, or from exercising any non-waivable right to pursue certain claims in court under Applicable Law.

If any part of this arbitration agreement is found unenforceable, the remainder will be enforced to the extent possible, except as provided in the class-action-waiver section.

Arbitration is intended to provide a faster, less expensive, and more private way to resolve disputes than court litigation, which can benefit both parties; the opt-out preserves your choice.

The informal-resolution step before arbitration is a genuine opportunity to resolve the matter directly; both parties agree to participate in good faith during the 30-day period before commencing arbitration.

The arbitrator will apply the governing law identified in the governing-law section and will issue a reasoned written decision explaining the essential findings and conclusions on which the award is based.

The arbitration will be conducted in the English language unless the parties agree otherwise, and, for consumer claims, in a manner and location that is reasonably convenient and no more burdensome for you than a court action would be.

The arbitrator may award any individual remedy that a court could award under Applicable Law, including monetary damages, statutory remedies, and, where the law provides, injunctive relief specific to your individual claim.

Each party will bear its own attorneys' fees except where Applicable Law or the arbitration rules provide for fee-shifting, in which case the arbitrator may award fees as the law allows.

The existence and content of an arbitration, and any award, will be kept confidential by the parties except as necessary to enforce the award, to comply with law, or to seek confirmation or vacatur in court.

If the amount in dispute or the nature of the claim qualifies for small-claims court, either party may choose that forum for an individual claim instead of arbitration.

This arbitration agreement is governed by the law applicable to arbitration agreements and survives termination of these Terms and any expiration of your use of the Services.

If, after the opt-out period, you did not opt out, this section is binding; if you did opt out, or if the arbitration agreement is unenforceable, disputes proceed under the governing-law-and-venue section.

Nothing in this section prevents either party from reporting conduct to, or seeking relief from, a government agency or regulator where the law permits.

53. Class-Action & Jury-Trial Waiver

To the maximum extent permitted by law, you and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.

The arbitrator may not consolidate more than one person's claims or preside over any form of a representative or class proceeding, and may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that party's individual claim.

If a court or arbitrator decides that Applicable Law does not permit enforcement of this class-waiver as to a particular claim or a particular form of relief, then that claim or that form of relief (and only that claim or relief) will be severed and may proceed in a court of competent jurisdiction, while all other claims proceed in arbitration.

You and we waive any right to a jury trial in any dispute where arbitration does not apply and a court action proceeds, to the extent such a waiver is permitted by law.

This waiver is mutual: it applies equally to claims we might bring against you and claims you might bring against us.

Nothing in this section waives any right you have to seek public injunctive relief where Applicable Law provides that such relief cannot be waived.

The class-action and jury-trial waivers are a material part of the arbitration agreement and the overall bargain, reflecting a choice for individualized dispute resolution.

If the arbitration agreement is found unenforceable in its entirety, this waiver is likewise unenforceable, and disputes will proceed in court subject to the governing-law-and-venue section.

These provisions do not limit your ability to participate in a government agency's enforcement action or to report conduct to a regulator.

Read together with the arbitration section, this section defines how disputes are structured; the opt-out in the arbitration section lets you decline this structure within the stated window.

The class waiver means that any claim you bring, and any claim we bring, will be resolved on an individual basis, and not as part of a class, collective, or representative action, to the maximum extent the law permits.

The arbitrator, or a court where arbitration does not apply, may award relief only in favor of the individual party seeking it and only to the extent necessary to resolve that party's individual claim.

If a claim or a form of relief cannot lawfully be waived on a class basis, that specific claim or relief is severed and may proceed in court, while all other claims proceed individually in arbitration.

The jury-trial waiver applies only where a court action proceeds because arbitration does not apply, and only to the extent such a waiver is permitted by law.

These waivers are mutual and apply equally to claims either party might bring against the other.

Nothing in this section waives a right to seek public injunctive relief where Applicable Law provides that such relief cannot be waived.

Nothing in this section limits your ability to participate in a government agency's enforcement action or to report conduct to a regulator.

If the arbitration agreement is found unenforceable in its entirety, this waiver is likewise unenforceable, and disputes proceed in court under the governing-law-and-venue section.

These provisions reflect a deliberate choice for individualized dispute resolution, which the arbitration opt-out allows you to decline within the stated window.

The class and jury-trial waivers are a material part of the overall bargain and are reflected in the structure of the Services.

54. Governing Law & Venue

These Terms are governed by the laws of [Jurisdiction], without regard to its conflict-of-laws principles, except to the extent that mandatory consumer-protection law of your place of residence provides protections that cannot be overridden by contract.

Subject to the arbitration section, you agree that any permitted court action will be brought exclusively in the courts located in [Venue], and you consent to personal jurisdiction there.

If you are a consumer, nothing in this section deprives you of the protection of mandatory provisions of the law of the country in which you reside, and you may also have the right to bring proceedings in your home courts where Applicable Law so provides.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

To the extent any dispute proceeds in court despite the arbitration section, the parties submit to the chosen forum for that purpose, without waiving the arbitration agreement for other disputes.

The choice of [Jurisdiction] law provides a consistent, predictable legal framework for interpreting these Terms, which benefits both parties by reducing uncertainty.

Where local law requires a specific governing law or venue for certain consumer disputes, that requirement applies to those disputes notwithstanding this section.

Each party agrees that a final judgment in any permitted proceeding may be enforced in any court of competent jurisdiction.

This section does not expand or restrict the substantive rights either party has under Applicable Law; it addresses which law interprets these Terms and where permitted actions may be heard.

If any part of this section is unenforceable as to a particular dispute, the remainder continues to apply, and the dispute proceeds in the most closely appropriate lawful forum.

The choice of [Jurisdiction] law provides a single, predictable framework for interpreting these Terms, which reduces uncertainty for both parties.

Where you are a consumer, mandatory provisions of the law of your place of residence continue to protect you regardless of this choice of law.

You may, where Applicable Law provides, have the right to bring certain proceedings in the courts of your home jurisdiction, and this section does not remove that right.

The parties agree that a final judgment in any permitted proceeding may be recognized and enforced in any court of competent jurisdiction.

This section addresses which law interprets these Terms and where permitted actions may be heard; it does not expand or reduce the substantive rights either party holds under Applicable Law.

Where local law requires a specific governing law or venue for certain consumer disputes, that requirement applies to those disputes notwithstanding this section.

To the extent a dispute proceeds in court despite the arbitration section, the parties submit to the chosen forum for that dispute without waiving arbitration for others.

The exclusion of the United Nations Convention on Contracts for the International Sale of Goods reflects that these Terms concern services and digital content rather than the international sale of goods.

The governing-law and venue provisions work together with the dispute-resolution, arbitration, and class-waiver sections to define how and where disputes are resolved.

Nothing in this section limits your ability to report matters to a regulator or to exercise non-waivable statutory rights in your jurisdiction.

55. Force Majeure

Neither party is liable for any delay or failure to perform (other than payment obligations that are due) to the extent caused by events beyond its reasonable control, including natural disasters, fire, flood, severe weather, epidemic or pandemic, war, terrorism, civil unrest, labor disputes, governmental action, changes in law, power or internet failures, and failures of third-party infrastructure or Subprocessors (a "Force Majeure Event").

A party affected by a Force Majeure Event will use reasonable efforts to notify the other, to mitigate the impact, and to resume performance as soon as reasonably practical.

Time for performance is extended for the duration of the Force Majeure Event, and neither party is in breach merely because a Force Majeure Event prevents timely performance.

If a Force Majeure Event materially prevents delivery of paid work for a prolonged period, we will work with you in good faith on a fair accommodation, which may include a delay, a service credit, or a refund of undelivered work under the refund section.

Force majeure does not excuse a party from paying amounts that were already due before the event, or from obligations that are unaffected by the event.

This section is mutual: it protects both you and the Company from being penalized for failures that neither side could reasonably prevent.

A party may not invoke force majeure for circumstances it caused or could have avoided through reasonable planning, such as ordinary equipment maintenance within its control.

If a Force Majeure Event continues for an extended period and makes performance impractical, either party may terminate the affected order, with refunds for undelivered work handled under the refund section.

We will keep you reasonably informed during a significant Force Majeure Event that affects your project.

This section allocates unavoidable risks fairly and reflects the reality that some disruptions are simply outside anyone's control.

56. Assignment & Change of Control

You may not assign or transfer these Terms, or any of your rights or obligations under them, without our prior written consent, and any attempted assignment without consent is void.

We may assign or transfer these Terms, in whole or in part, without your consent, including in connection with a merger, acquisition, reorganization, financing, or sale of all or substantially all of our assets, provided the assignee agrees to be bound by these Terms.

If we transfer the Services or your data in connection with a change of control, the recipient will remain bound by these Terms and by our privacy commitments regarding your data, and we will provide notice where Applicable Law or these Terms require it.

A change of control does not, by itself, reduce your rights under these Terms or under Applicable Law; the protections described here travel with your data and your relationship with the business.

Where Applicable Law gives you a right to object to the transfer of your Personal Data in a change of control, or to request deletion or portability at that time, we will honor those rights.

These Terms bind and benefit the parties and their permitted successors and assigns.

If you are uncomfortable continuing after a change of control, your remedy is to stop using the Services and to request deletion or portability of your data as described in the data-rights sections.

We will not use assignment as a means to strip you of accrued rights, such as an owed refund or a delivered-Output license.

Any assignee stepping into our shoes assumes our obligations to you as well as our rights.

This section gives the Company ordinary flexibility to grow or restructure while protecting your rights and data through the transition.

57. Notices & How Each Party Gives Notice

Notices to you may be given through the Services (for example, an in-app message or banner), by email to the address you provided, or, where appropriate, by other contact details you gave us. You are responsible for keeping your contact information current.

A notice we send by email or in-Service message is deemed received when sent, absent a bounce or delivery failure of which we are aware; a notice by mail is deemed received a reasonable time after posting.

Notices to us must be sent to the legal-notice address and email listed in the contact section at the end of this document, and, for certain matters (such as arbitration opt-out or legal claims), in the specific manner those sections require.

For formal legal notices, we recommend using a method that provides proof of delivery, such as a tracked mail service or an email for which you retain a sent record.

Either party may update its notice details by giving notice to the other in the manner described here.

Where a provision requires notice "in writing," email and in-Service messaging satisfy that requirement unless the provision expressly requires physical mail.

If you do not receive our notices because your contact details are out of date or because your provider filters our messages, that does not invalidate a notice properly sent to the details you gave us.

We will use reasonable efforts to make important notices — such as material changes to these Terms, security incidents, or Subprocessor changes — clear and prominent.

Language in notices will be in [English] or, where required by Applicable Law, in the local language, consistent with the language-and-translations section.

Clear notice rules protect both parties by making it predictable how and when official communications take effect.

58. Electronic Signatures & Record-Keeping

You agree that clicking "I Accept & Agree," checking the acceptance box, or continuing to use the Services after being presented with these Terms constitutes your electronic signature and your legally binding acceptance of these Terms.

You consent to transact with us electronically and to receive communications, agreements, disclosures, and records electronically, to the fullest extent permitted by Applicable Law, unless you tell us you require a non-electronic method the law entitles you to.

We keep electronic records of your acceptance, including a timestamp, the version identifier, and the text presented to you, so that both parties have a reliable record of what was agreed and when.

Electronic signatures and records have the same legal effect as handwritten signatures and paper records to the extent Applicable Law provides, and you agree not to contest their validity solely because they are electronic.

You may request a copy of your acceptance record and the version of the Terms you accepted, and we will provide it within a reasonable time.

You are responsible for maintaining access to a device and software capable of receiving and reviewing electronic communications; if you cannot, tell us and we will arrange a reasonable alternative where the law requires.

If Applicable Law gives you the right to withdraw consent to electronic transactions, you may do so prospectively, understanding that some Services may not be available without electronic interaction.

Our record-keeping is designed to protect you as much as us: it lets us resolve any later question about the terms of your agreement by reference to the exact text you saw.

We store acceptance and transaction records securely and retain them consistent with the retention section and Applicable Law.

This section ensures that the consent flow you are completing produces a valid, verifiable, and fair record for both parties.

59. Export Controls & Sanctions Compliance

The Services and any related technology may be subject to export-control and sanctions laws of one or more countries. You agree to comply with all such laws in your use of the Services.

You represent that you are not located in, ordinarily resident in, or a national of any country or region subject to comprehensive sanctions that would prohibit the Services, and that you are not on any applicable restricted-party or denied-persons list.

You agree not to use, export, re-export, or transfer the Services or Outputs in violation of any applicable export-control or sanctions law, and not to use the Services for any prohibited end use.

We may screen users and transactions against applicable sanctions and denied-party lists and may decline, suspend, or terminate the Services where necessary to comply with these laws.

If Applicable Law changes such that continuing to provide the Services to you would violate export-control or sanctions rules, we may suspend or terminate your access to comply, and we will handle any undelivered paid work under the refund section where lawful.

You are responsible for determining whether your particular use requires any license or authorization under export-control laws and for obtaining it.

These requirements protect both parties from serious legal exposure and are a condition of using the Services.

We will handle any screening data under our Privacy Policy and the security sections and will not use it for unrelated purposes.

If you believe you have been incorrectly flagged by a sanctions or denied-party screen, contact us, and we will review the matter and, where appropriate, correct it.

Compliance with export-control and sanctions law is mandatory and cannot be waived by either party; this section reflects that reality plainly.

60. Anti-Money-Laundering, Chargebacks & Payment Fraud

We take payment integrity seriously and maintain reasonable measures to detect and prevent fraud, money laundering, and other unlawful payment activity, consistent with Applicable Law and our payment processors' requirements.

You agree to use only payment methods you are authorized to use, to provide accurate billing information, and not to use the Services to launder funds or to process fraudulent transactions.

If we detect suspected payment fraud or unauthorized use of a payment method, we may pause or cancel the affected transaction, withhold delivery, and, where required, report the matter to the appropriate authorities or payment networks.

If you believe a charge on your account is unauthorized or mistaken, contact us first through the complaint-handling channel; we will investigate promptly and, where a charge is genuinely wrong, correct it, which is usually faster than a formal chargeback.

If you initiate a chargeback, we may present evidence of the transaction and the delivered work to your payment provider; we will do so fairly and factually, and we will not retaliate against you for pursuing a legitimate dispute.

Abusive or fraudulent chargebacks — for example, disputing a charge for work you received and accepted — may result in suspension of the Services and recovery of amounts owed, to the extent Applicable Law permits.

We do not store full payment-card numbers ourselves; payment data is handled by reputable processors under the security and Subprocessor sections.

Where the law requires us to perform identity or source-of-funds checks for certain transactions, we will do so using proportionate, privacy-respecting methods and will retain related data only as long as required.

These measures protect you against fraud on your payment methods and protect the Company against loss from unlawful or abusive payment activity.

If a payment dispute reveals that we owe you a refund, we will provide it under the refund and remedies sections without requiring you to escalate further.

61. Your Privacy Rights & Choices

Depending on where you live, you may have rights over your Personal Data, such as the right to access, correct, delete, restrict, or object to certain Processing, to data portability, and to withdraw consent, as described in our Privacy Policy and the data-rights sections.

You may exercise these rights by contacting us using the details at the end of this document; we will verify your request to protect your data and respond within the timeframes Applicable Law requires.

We will not discriminate against you for exercising your privacy rights, and we will not deny you the Services, charge different prices, or provide a different quality of service because you exercised a right, except where a difference is directly and lawfully related to the data in question (for example, we cannot make a likeness-based portrait without a facial photo).

Where we rely on your consent to Process data, you may withdraw it prospectively; withdrawal does not affect Processing already performed or artifacts already derived, as explained in the Model-training section.

If you are in the EU/UK, you may have the right to lodge a complaint with a supervisory authority, and, in some jurisdictions, to seek judicial remedies; these rights are in addition to the complaint-handling process we offer.

If you are a California resident, you may have rights under the CCPA/CPRA, including rights to know, delete, correct, and opt out of certain sharing, and a right against discrimination for exercising them.

We provide clear methods to exercise choices, such as opting out of marketing, adjusting communication preferences, and, where offered, opting out of contributing to general Model improvement.

We honor recognized opt-out signals where Applicable Law requires, such as certain browser-based privacy signals.

Our Privacy Policy contains the detailed description of the categories of data we collect, the purposes, the recipients, retention, and your rights, and it is incorporated into these Terms.

These rights are meaningful protections for you, and we commit to making them genuinely usable rather than merely formal.

62. Cookies, Analytics & Tracking

We may use cookies and similar technologies to operate the Services, remember your preferences, keep the Services secure, and understand how the Services are used so we can improve them.

We distinguish between technologies that are strictly necessary to provide the Services and those used for analytics or marketing, and, where Applicable Law requires consent for non-essential technologies, we will ask for it.

You can manage many cookie preferences through your browser or through any consent tool we provide, though disabling some technologies may affect how the Services function.

We use analytics to measure performance and reliability and to identify problems; we aim to use privacy-respecting configurations and to limit the data collected to what we need.

Where we work with analytics or advertising Subprocessors, they are bound by the Subprocessor and confidentiality sections and may Process data only as we instruct.

We honor recognized opt-out preferences for tracking where Applicable Law requires, and our Privacy Policy describes the specific technologies we use and your choices.

We do not use tracking to build intrusive profiles of you unrelated to providing and improving the Services, and we do not sell your Personal Data in a manner prohibited by Applicable Law.

If you clear cookies or use privacy tools, some preferences (including opt-outs) may need to be set again, because they are sometimes stored in the very technologies you cleared.

This section works together with the Privacy Policy, which is the primary source for details about cookies and tracking.

Being transparent about cookies and analytics protects your privacy choices while allowing us to keep the Services reliable and to improve them responsibly.

63. Government & Law-Enforcement Requests

We may receive requests from courts, regulators, or law-enforcement authorities for user data. We will assess each request for validity and scope and will disclose data only where we reasonably believe we are legally required or permitted to do so.

Where lawful and practical, and unless doing so would create a risk of harm or is legally prohibited (for example, by a valid gag order), we will make reasonable efforts to notify you of a request for your data so you have an opportunity to respond.

We will seek to limit disclosures to what the request lawfully requires, and we may push back on requests that are overbroad, improper, or legally deficient.

We do not provide governments with direct, unfettered access to user data, and we require appropriate legal process for disclosures except in genuine emergencies involving risk to life or safety, which the law recognizes.

We keep records of the requests we receive to the extent the law permits, and, where lawful, we may publish aggregate information about them.

This section protects you by committing us to scrutinize requests and to notify you where we lawfully can, and it protects the Company by allowing lawful compliance without breaching its obligations to you.

Nothing in this section prevents us from complying with valid legal obligations, but it commits us to doing so carefully and with respect for your rights.

If we receive a request that we believe conflicts with Applicable Law protecting your data, we will take reasonable steps to resolve the conflict, including seeking clarification or challenging the request where appropriate.

We handle any data disclosed under this section consistent with the security and confidentiality sections to the extent doing so is compatible with the legal requirement.

Requests concerning your Biometric Data receive particular care given its sensitivity and the specific protections Applicable Law affords it.

64. Third-Party Services & Links

The Services may contain links to, or integrate with, third-party websites, platforms, or services that we do not control, such as social-media platforms, payment providers, or messaging apps you choose to use.

Your use of a third-party service is governed by that third party's own terms and privacy practices, not by these Terms, and we are not responsible for the content, policies, or practices of third parties.

We provide links and integrations for convenience, and their inclusion does not imply our endorsement of the third party or its content.

When you share Outputs on a third-party platform, that platform's rules apply to your posting, and you are responsible for complying with them, including any AI-content labeling the platform requires.

If a third-party integration Processes your Personal Data on our behalf, that provider is treated as a Subprocessor and is bound accordingly; if it acts as an independent controller of your data (for example, a social network where you post), its own terms govern that Processing.

We are not liable for the acts or omissions of third parties you choose to engage, except to the extent they act as our Subprocessors within the scope of our instructions.

Before relying on a third-party service in connection with your portraits, review that service's terms so you understand your rights and obligations there.

If a third-party service we rely on becomes unavailable or changes, some features of the Services may be affected, and we will work to provide reasonable alternatives where practical.

This section clarifies the boundary of our responsibility, which protects you by telling you where to look for the applicable rules and protects us from liability for services we do not control.

If you encounter a problem with a third-party service reached through the Services, we will, where reasonable, help point you to the right place to resolve it.

65. Beta, Preview & Experimental Features

From time to time we may offer features labeled "beta," "preview," "early access," or "experimental." These are offered so you can try new capabilities before they are generally available.

Beta features may be incomplete, may change significantly, may be less reliable, and may be withdrawn at any time; they are provided "as is" to an even greater degree than generally available Services.

We will label beta features clearly where practical so you can decide whether to use them, and using them is always your choice.

Feedback you give about beta features is governed by the Feedback section and helps us decide whether and how to release them broadly.

Because beta features are experimental, the availability, remedies, and service-credit expectations that apply to generally available Services may apply differently or not at all, and we will indicate this where relevant.

We will not use beta features to Process your data in ways inconsistent with our Privacy Policy or these Terms; the same privacy and security commitments apply.

If a beta feature produces an objective defect in delivered, paid Outputs, the revision/redo and remedies sections still apply to that delivered work.

We may limit beta features to certain users, regions, or time periods, and we may end a beta program without notice.

Trying beta features is a way to shape the future of the Services, and we appreciate the users who help us test them.

This section sets fair expectations for experimental features, protecting you from surprise while giving the Company room to innovate responsibly.

66. Waitlist & Selection Process

The waitlist lets you express interest and, if you choose, submit Your Photos for consideration. Joining the waitlist does not guarantee selection, a specific timeline, a specific price, or that we will produce Outputs for you.

We may select applicants based on factors such as capacity, suitability of submitted photos, package availability, and operational considerations, and we may do so in any order that is fair and lawful.

We will communicate your status through the contact details you provide, so please keep them current and check them, as selection offers or requests for information may be time-sensitive.

If we select you, we will describe the scope, price, and timing before you incur any charge, and you may accept or decline without obligation.

If you are not selected, or if you decline an offer, we will handle your submitted Content under the retention and deletion sections, and you may request deletion at any time.

We will not use the waitlist to charge you without your clear, informed agreement to a specific offer.

Waitlist position is not a property right and may be affected by operational changes; we will act in good faith and treat applicants fairly.

We may close, pause, or reopen the waitlist, or change how selection works, as our capacity and business needs evolve, and we will communicate material changes where practical.

If you submitted photos for the waitlist and no longer wish to be considered, tell us, and we will remove you from consideration and handle your data per your request.

This section sets honest expectations about the waitlist so you understand that interest and submission are the start of a process, not a guarantee of a finished portrait.

67. Delivery of Outputs

When your Outputs are ready, we will deliver them through a method we specify, such as a secure download link, an in-Service gallery, or another agreed channel.

Delivery links or galleries may have an expiry or availability window; we will tell you the window where one applies, and we encourage you to download and back up your delivered Outputs promptly.

You are responsible for retrieving and safely storing your delivered Outputs; while we retain copies for a reasonable period under the retention section, the Services are not a permanent archive.

If a delivery method fails for reasons within our control, we will provide a working alternative; if it fails because of your device, network, or account, we will help where reasonable but are not responsible for those factors.

Delivered Outputs are provided in the formats and resolutions described in your package; different or additional formats may be available as separately quoted add-ons.

If you believe a delivered Output is missing, corrupted, or not what you ordered, tell us within your order's window (or a reasonable time), and the revision/redo and remedies sections will apply.

Where a delivery includes multiple Outputs, delivery of some does not waive your rights regarding others that are defective or missing.

We may include reasonable, non-intrusive labeling indicating that Outputs are AI-assisted where Applicable Law or platform rules require such labeling.

Once Outputs are delivered and any applicable revision window closes, the order is generally considered complete, subject to your statutory rights and any defect that surfaces which was not reasonably discoverable earlier.

Clear delivery terms protect you by defining when and how you receive your work, and protect the Company by defining when an order is complete.

68. User Conduct & Community Standards

We want the Services to be a respectful, safe, and lawful environment for everyone. You agree to use the Services honestly, lawfully, and considerately.

You agree not to harass, threaten, defraud, or abuse other users, our personnel, or any third party in connection with the Services.

You agree not to misuse support or communication channels, for example by sending abusive messages, spam, or deliberately false reports.

You agree not to interfere with the proper working of the Services, other users' use of them, or our systems and security.

Where the Services offer any shared or community features, you agree to follow any additional posted guidelines for those features, which supplement these Terms.

We may take proportionate action for conduct that violates these standards, including warnings, limits, suspension, or termination, consistent with the term-and-termination and moderation sections.

These standards protect you and other users from abuse and protect our personnel from mistreatment, reflecting the mutual respect described in the code-of-conduct section.

If you witness or experience conduct that violates these standards, report it through the complaint-handling channel, and we will address it.

We apply community standards consistently and fairly and provide a right to appeal significant enforcement actions.

Good conduct keeps the Services available and pleasant for everyone; these standards are the baseline we all agree to.

69. Prohibited Automated Access & Scraping

You must not access the Services through automated means — such as bots, scrapers, crawlers, or scripts — except as we expressly permit, and you must not collect data from the Services in bulk without authorization.

You must not attempt to extract, reconstruct, or reverse engineer our Models, weights, prompts, or pipelines, whether through automated querying, systematic collection of Outputs, or otherwise.

You must not use the Services to build, train, or improve a competing model or product, including by using Outputs as training data for a competing system.

You must not circumvent rate limits, access controls, or technical protections, or use multiple accounts to evade limits or enforcement.

We may use technical measures to detect and prevent prohibited automated access and may block or throttle activity that appears abusive.

These restrictions protect the Company's valuable technology and the reliability of the Services for all users, and they protect users from the degraded performance that abusive automation can cause.

If you have a legitimate need for programmatic access, contact us to discuss whether we offer an authorized interface and the terms that would apply.

Good-faith security research conducted responsibly under the security section is treated differently from prohibited scraping; when in doubt, contact us before probing the Services.

Violations of this section may result in suspension or termination and may give rise to claims for the harm caused, to the extent Applicable Law permits.

This section draws a clear line: use the Services as intended, not as a source to be strip-mined or copied.

70. Reservation of Rights

Except for the specific rights and licenses expressly granted to you in these Terms, all rights in and to the Services, the Models, and our other intellectual property are reserved to us and our licensors.

No rights are granted to you by implication, estoppel, or otherwise beyond those expressly stated; the absence of a prohibition is not a grant of a right.

We reserve the right to enforce our intellectual-property and other rights, and our decision not to enforce a right in one instance is not a waiver of that right in another.

We reserve the right to change, limit, or discontinue features as described in the description-of-services section, subject to the remedies and refund sections where paid work is affected.

You reserve your own rights in Your Content and your delivered Outputs to the extent these Terms provide, and nothing here transfers those rights except as expressly stated.

The reservation of rights in this section is mutual in principle: each party keeps everything it has not expressly given to the other.

This section prevents misunderstandings by making clear that grants are limited to what is written, not implied from silence.

Any future rights we may acquire in improvements or new features remain ours unless we expressly grant them to you.

Reserved rights are subject to Applicable Law, including any rights the law grants you that cannot be reserved away by contract.

This clarity benefits both parties by making the scope of the deal precise.

71. No Waiver

A party's failure or delay in exercising any right, power, or remedy under these Terms does not operate as a waiver of that right, power, or remedy.

A single or partial exercise of a right does not prevent any further exercise of that right or the exercise of any other right.

A waiver is effective only if it is in writing and signed (including electronically) by the party granting it, and it applies only to the specific instance and purpose for which it was given.

Our choice not to enforce a provision on one occasion — for example, granting a courtesy extension or a discretionary refund — does not waive our right to enforce it on another occasion.

Likewise, your choice not to insist on a right on one occasion does not waive your right to insist on it later.

No course of dealing or trade usage modifies these Terms unless the parties agree in writing.

This mutual no-waiver rule protects both parties, so that acts of good-faith flexibility are not later treated as permanent concessions.

Any waiver of a breach is not a waiver of any subsequent breach of the same or any other provision.

Where Applicable Law implies non-waivable rights, those rights remain regardless of this section.

This section encourages both sides to be flexible and reasonable without fear that a kindness will be treated as a surrender of rights.

72. Severability & Reformation

If any provision of these Terms is held invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will continue in full force and effect.

Where a provision can be made enforceable by limiting or modifying it, the provision will be deemed reformed to the minimum extent necessary to make it enforceable while preserving the parties' original intent as closely as possible.

The invalidity of a provision in one jurisdiction does not affect its validity in any other jurisdiction, and does not affect the validity of the remaining provisions anywhere.

If a core provision cannot be reformed and its removal would fundamentally change the bargain, the parties will negotiate in good faith a replacement provision that reflects their original intent to the extent lawful.

The class-action-waiver section contains its own specific rule about severance, which controls for that provision.

This section protects the overall agreement so that a single problematic clause does not bring down the entire document, which benefits both parties.

Severability applies to sub-parts as well as whole provisions; an unenforceable phrase may be severed while the rest of a provision stands.

In reforming a provision, a decision-maker should aim to give effect to the protections the provision was designed to provide for both parties.

Nothing in this section requires enforcement of a provision in a way that would violate a non-waivable right the law grants you.

The goal is to keep the fair, balanced structure of these Terms intact even if one part needs adjustment.

73. Interpretation & Headings

Section titles and headings are for convenience only and do not affect the interpretation of these Terms.

Words like "including," "such as," and "for example" are illustrative and do not limit the general words they follow.

References to the singular include the plural and vice versa, and references to any gender include all genders.

References to a statute or regulation include any amendment, replacement, or subordinate legislation, as in force from time to time.

These Terms are the product of arm's-length dealing, and no rule of construction requiring ambiguities to be resolved against the drafting party will be applied against either party.

Where an example is given, it illustrates the point without narrowing the general principle it accompanies.

References to "days" mean calendar days unless "Business Days" is specified, and time periods are calculated by excluding the first day and including the last, unless Applicable Law provides otherwise.

References to "writing" include electronic communications unless a provision expressly requires physical mail.

If a defined term and its plain-language use appear to conflict, the definition controls for that term.

These interpretation rules promote a fair, common-sense reading of the document for both parties.

74. Entire Agreement

These Terms, together with the Privacy Policy, any package or order-specific terms, and any written quote you accept, constitute the entire agreement between you and us regarding the Services and supersede all prior or contemporaneous agreements, understandings, and communications on that subject.

Any statements, representations, or promises not contained in these documents are not part of the agreement, except for any express written warranty we choose to give and any non-waivable rights the law provides.

If there is a conflict between these Terms and an order-specific term you accept for a particular project, the order-specific term controls for that project to the extent of the conflict.

If there is a conflict between these Terms and the Privacy Policy regarding the handling of Personal Data, the document that provides the stronger protection for your data controls, to the extent lawful.

You confirm that, in accepting these Terms, you have not relied on any representation not expressly set out in these documents.

This section does not exclude liability for fraud or fraudulent misrepresentation, which remains regardless of any "entire agreement" language.

Amendments to the overall agreement are governed by the changes-to-these-Terms section for these Terms, and by any specific amendment mechanism for order-specific terms.

Having a defined, complete agreement protects both parties by making the deal clear and reducing disputes about side promises.

Where Applicable Law implies terms that cannot be excluded, those terms are part of the agreement notwithstanding this section.

You should keep copies of the documents that make up your agreement, and we will provide copies of these Terms and your acceptance record on request.

75. Language & Translations

These Terms are provided in [English]. If we provide a translation into another language for convenience, the [English] version controls in the event of any conflict, except where Applicable Law requires the local-language version to prevail for consumers.

Where the law of your jurisdiction requires that consumer terms be provided in a particular language, we will endeavor to provide them in that language, and that version will govern to the extent the law requires.

A translation is offered to help you understand these Terms, and we make reasonable efforts to translate accurately, but minor differences in nuance may occur between languages.

If you do not understand a provision in the language provided, contact us, and we will try to explain it or provide it in an accessible alternative consistent with the accessibility section.

Communications and notices between the parties may be in [English] unless Applicable Law or a specific agreement requires another language.

Where a translated term appears to conflict with the controlling version, the controlling version governs, but we will act in good faith to honor the meaning a reasonable reader would take from the version you relied on, where the law so provides.

This section ensures there is a definitive reference version while respecting mandatory local-language protections for consumers.

If we materially change these Terms, we will make the updated version available in the same languages we previously provided, where practical.

You are responsible for reading the version in a language you understand before accepting; do not accept if the text is not in a language you can read, and instead request an accessible version.

Providing translations and explanations is part of our commitment to informed, fair consent.

76. Modifications by Mutual Written Agreement

Apart from our right to update these Terms as described in the changes section, any modification of the terms of a specific order or engagement must be agreed by both parties in writing (including electronically) to be effective.

An informal statement, chat message, or verbal remark by either party does not modify a specific order unless it is confirmed in writing by an authorized representative.

Where we offer you a change to your order — for example, an additional revision or an expanded scope — it becomes binding when you accept it in the manner we indicate, and any additional fee is disclosed before you incur it.

Neither party is obligated to agree to a proposed modification; absent agreement, the existing order terms continue to apply.

This requirement of mutual written agreement for order changes protects both parties from disputes about informal or misremembered promises.

It does not restrict our unilateral right to update these general Terms under the changes section, which applies to the Services broadly rather than to a specific accepted order.

Where a modification affects the Processing of your Personal Data, the privacy and consent sections continue to apply to the modified arrangement.

We keep records of agreed modifications so both parties have a clear account of the current terms of an order.

If you believe a modification was applied without your agreement, contact us through the complaint-handling channel, and we will investigate and correct any error.

Clear rules for changing an order keep expectations aligned and reduce the chance of misunderstanding.

77. Independent Contractors; No Agency

The relationship between you and us is that of independent parties dealing at arm's length. Nothing in these Terms creates a partnership, joint venture, employment, agency, or fiduciary relationship between us.

Neither party has authority to bind the other or to incur obligations on the other's behalf, except as expressly stated in these Terms.

You are not our employee or agent by using the Services, and we are not your employee or agent by providing them.

Any personnel or contractors we use to provide the Services act on our behalf under our direction, not as your agents.

This section clarifies responsibilities and protects both parties from unintended obligations based on a mischaracterized relationship.

Nothing in this section limits the specific obligations each party owes the other under these Terms.

Where you act on behalf of a business, your relationship with that business is separate from your relationship with us and is governed by your own arrangements.

Tax and legal responsibilities that arise from each party's own status remain that party's responsibility.

This section reflects the ordinary nature of a consumer or business service relationship and prevents misunderstanding about its legal character.

If the nature of our relationship changes — for example, through a separate written collaboration agreement — that separate agreement will govern to the extent it applies.

Absent such a separate agreement, this independent-parties relationship is the default.

78. Third-Party Beneficiaries

Except as expressly stated, these Terms are for the benefit of you and us only, and do not create any rights enforceable by any third party.

Certain provisions expressly extend protection to specific third parties — for example, our affiliates, officers, employees, contractors, and agents under the limitation-of-liability, indemnification, and release sections — and those parties may rely on and enforce those specific protections.

A person depicted in Your Photos is not a third-party beneficiary of these Terms, but retains whatever independent rights the law gives them regarding their own likeness and Personal Data.

The absence of general third-party beneficiary rights does not limit any right a person has directly under Applicable Law, such as a privacy or publicity right.

This section prevents unintended parties from claiming contractual rights while preserving the specific protections these Terms extend to identified groups.

Where Applicable Law grants enforcement rights to a third party notwithstanding a contractual limitation, that law controls.

The parties may amend or terminate these Terms without the consent of any third party, except where a specific protection has vested in an identified beneficiary and the law requires otherwise.

This section provides clarity about who can enforce these Terms, which protects both parties from unexpected claims.

Nothing here affects the Subprocessor and confidentiality obligations we impose on third parties for your benefit through our own agreements with them.

If you believe you should be treated as a beneficiary of a specific protection, contact us and we will consider the matter in good faith.

79. Data Protection Officer & Privacy Contact

We maintain a point of contact for privacy matters so you always have a clear place to send questions, requests, and concerns about how we handle your Personal Data.

Where Applicable Law requires us to designate a data protection officer or a privacy representative, we will do so, and we will make the relevant contact details available in our Privacy Policy or on request.

You may reach our privacy contact using the details at the end of this document; please mark your message as a privacy request so we can route it appropriately and meet any legal response deadlines.

Our privacy contact can help you exercise your data rights, understand our practices, and resolve concerns before you need to escalate to a regulator, though your right to contact a regulator is always preserved.

If you are in a jurisdiction that requires a local representative for data-protection purposes, we will identify that representative where the law requires and make their details available.

We treat privacy inquiries seriously and aim to respond within the timeframes described in the privacy-rights and complaint-handling sections.

Having a dedicated privacy contact protects you by giving you a reliable channel, and protects us by ensuring requests are handled consistently and lawfully.

If your inquiry concerns Biometric Data, please say so, and we will apply the heightened care that sensitive data warrants.

We keep records of privacy requests and our responses as required by Applicable Law, which supports accountability for both parties.

This contact point is in addition to, not a replacement for, the general contact channels described elsewhere in these Terms.

80. Purpose Limitation & Data Minimization

We collect and use your Personal Data and Content only for the purposes described in these Terms and our Privacy Policy, and we do not use them for materially incompatible purposes without a lawful basis and, where required, your consent.

We aim to collect only what we reasonably need for a given purpose — a principle known as data minimization — and we encourage you to avoid uploading more than the project requires.

When a purpose ends and no other lawful basis or legal obligation requires retention, we delete or de-identify the associated data under the retention section.

If we ever wish to use your data for a genuinely new purpose, we will assess compatibility, update our disclosures, and obtain consent where the law requires it.

Purpose limitation protects you by keeping the use of your data within the bounds you understood when you provided it.

Data minimization also protects the Company by reducing the amount of sensitive data we hold and therefore the risk associated with it.

Where we can achieve a purpose with less identifiable data — for example, by aggregating or de-identifying — we prefer to do so.

We periodically review our data collection to remove fields or practices that are no longer necessary.

These principles are foundational to responsible data handling and are reflected throughout our privacy commitments.

If you believe we are collecting or using more data than necessary, tell us, and we will review the concern in good faith.

81. Data Accuracy & Your Right to Correction

We aim to keep the Personal Data we hold about you accurate and up to date, and you can help by providing correct information and updating it when it changes.

You have the right to ask us to correct inaccurate or incomplete Personal Data we hold about you, and we will do so within the timeframes Applicable Law requires after verifying your request.

If we have shared inaccurate data with a Subprocessor or third party in a way that matters, we will, where required and feasible, inform them of the correction so they can update their records.

Where you dispute the accuracy of certain data and we need time to verify, we may, where the law provides, restrict Processing of that data until the matter is resolved.

Keeping data accurate protects you from decisions or communications based on wrong information, and protects the Company from acting on faulty data.

You can request correction through the privacy contact or the complaint-handling channel, describing what is wrong and what the correct information is.

We will confirm when a correction has been made, and we will not charge you for reasonable, non-excessive correction requests.

If we decline a correction request — for example, because we reasonably believe the existing data is accurate — we will explain why and tell you how to challenge that decision.

Correction rights apply to Personal Data; artistic characteristics of Outputs are addressed by the revision and redo sections instead.

This right is part of giving you genuine control over your own information.

82. Automated Decision-Making & Profiling

The Services are creative and do not make automated decisions that produce legal or similarly significant effects about you, such as decisions about credit, employment, or access to essential services.

We use automation to generate and process images and to help with moderation and security, but a decision that significantly affects you — such as a serious enforcement action — is subject to human review on request, as described in the moderation-appeals section.

We do not use your data to build intrusive behavioral profiles unrelated to providing and improving the Services, and we do not sell your Personal Data in a manner prohibited by Applicable Law.

Where Applicable Law gives you rights regarding automated decision-making or profiling — such as a right to human intervention, to express your view, or to contest a decision — we will honor those rights.

Any moderation automation that flags Content for review is designed as an aid to human judgment, not a substitute for it in significant cases.

This approach protects you from being subjected to consequential, unreviewable machine decisions.

It also protects the Company by keeping a human in the loop for decisions that carry real weight, reducing the risk of unfair errors.

If you believe an automated process has affected you unfairly, contact us, and we will arrange human review where the decision is significant.

We describe our use of automation transparently rather than hiding it, consistent with our fairness and bias-disclosure commitments.

Where the law requires specific disclosures about the logic or consequences of automated processing, we will provide them in plain language on request.

83. Anonymized & Aggregated Data

We may create anonymized or aggregated data derived from usage of the Services — for example, statistics about how features are used or how the Services perform — and use it to operate, analyze, and improve the Services.

Anonymized data is processed so that it no longer identifies you and cannot reasonably be used to re-identify you, and aggregated data combines information across many users so that individuals are not distinguishable.

Because such data does not identify you, we may use and retain it without the restrictions that apply to Personal Data, subject to Applicable Law.

We commit not to attempt to re-identify anonymized data, and we require our Subprocessors to make the same commitment where they handle such data.

Using aggregated insights helps us improve reliability, fairness, and quality for everyone, which benefits you as a user.

Where a technique we call de-identification does not fully meet the legal standard for anonymization, we treat the resulting data as Personal Data and protect it accordingly.

This section protects your privacy by drawing a clear line between identifiable data, which is tightly governed, and truly anonymized data, which is not.

We do not use anonymization as a loophole to evade privacy rights; where data can reasonably be linked back to you, we treat it as your Personal Data.

If you have questions about how we anonymize or aggregate data, contact our privacy contact for an explanation.

Aggregated and anonymized outputs, such as internal metrics, are ours to use, and they contain no information that identifies you.

84. Handling of Sensitive Data

Some data we handle may be sensitive — most notably facial images and any Biometric Data derived from them, and potentially any special-category data that appears in your uploads.

We apply heightened care to sensitive data, including stronger access controls, encryption where appropriate, and limited retention, as described in the security and biometric sections.

Please avoid uploading sensitive information that is not necessary for your portrait, such as documents, health information, or other people's sensitive details in the background of a photo.

Where Applicable Law requires a specific legal basis or explicit consent to Process sensitive data, we will obtain it, and you may withdraw consent prospectively as described elsewhere.

We do not use sensitive data for advertising or profiling, and we do not sell it in a manner prohibited by Applicable Law.

If you inadvertently upload sensitive information you did not intend to share, contact us, and we will help you remove it under the deletion section.

Heightened protection of sensitive data protects you from the greater harm that misuse of such data could cause.

It also protects the Company by reducing legal and security risk associated with holding sensitive information.

We will notify you under the data-breach section if we reasonably believe sensitive data of yours has been compromised.

Our internal policies govern who may access sensitive data and for what purposes, and access is limited to what is necessary to provide the Services.

85. Content Provenance & Watermarking

To support transparency and trust, we may embed provenance information, metadata, or visible or invisible watermarks in Outputs to indicate that they were created or assisted by AI, where we consider it appropriate or where Applicable Law or platform rules require it.

Provenance measures help distinguish AI-assisted imagery from unaltered photographs, which protects the public and reduces the risk that Outputs are mistaken for genuine, unedited photos.

You agree not to remove, alter, or obscure provenance information or required AI-content markings in a manner intended to deceive others about the nature or origin of an Output.

Where your package or Applicable Law allows a clean, unmarked version, we will provide it as agreed, while still complying with any mandatory labeling requirements.

Provenance metadata may include non-identifying technical information about how an Output was produced; it is not designed to track you and does not contain your Personal Data beyond what is necessary.

We may update our provenance and watermarking practices as standards and laws evolve, generally in the direction of greater transparency.

These measures protect you by helping you demonstrate, if needed, that an image is AI-assisted, and they protect the Company and the public from deceptive uses of synthetic imagery.

If a provenance or watermark feature interferes with a legitimate, lawful use you have, contact us to discuss a compliant solution.

Provenance information is not a guarantee against misuse by third parties, but it is a good-faith tool to promote honesty about synthetic media.

This section works together with the AI-content-labeling and anti-impersonation sections to support a trustworthy media environment.

86. AI-Content Labeling & Disclosure Obligations

Because Outputs are created with the help of AI, some laws and some platforms require that AI-generated or AI-assisted content be labeled as such when it is published.

You are responsible for complying with any labeling or disclosure requirements that apply to your use of Outputs, including platform rules and Applicable Law in the places where you share them.

We may include reasonable, non-intrusive labeling on Outputs where we consider it appropriate or legally required, as described in the provenance section.

You must not present an Output as an unedited, genuine photograph of a real event if doing so would deceive others or violate Applicable Law, especially where real people are depicted.

Disclosure obligations protect the public from being misled and protect you from claims that you passed off synthetic imagery as real.

If you are unsure whether a particular use requires disclosure, we recommend erring on the side of transparency and, if needed, seeking guidance.

We aim to keep our own practices aligned with evolving standards for AI-content transparency and will update them as appropriate.

Nothing in this section requires you to disclose more than the law or the relevant platform requires, but you must meet those minimums.

Where we provide guidance on labeling, it is informational and not legal advice; you remain responsible for your own compliance.

This section, with the provenance section, reflects a shared commitment to honesty about the nature of AI-assisted imagery.

87. Account Security & Your Responsibilities

You share responsibility for security. Keep any access links, credentials, or one-time codes we provide confidential, and do not share them with people who should not have access to your application or Outputs.

Use up-to-date devices and software, protect your email and messaging accounts (through which we may communicate with you), and be alert to phishing attempts that impersonate us.

We will never ask you for passwords to your other accounts or ask you to pay through unofficial channels; treat any such request as fraudulent and report it to us.

If you believe your access has been compromised, or that someone has used your details without authorization, tell us promptly so we can help protect your data.

We maintain security measures on our side, as described in the security section, but the security of your own devices and accounts is something only you can control.

Where we offer additional protections, such as verification steps or access controls, we encourage you to use them.

Prompt reporting of suspected compromise helps us contain any incident quickly, which protects both you and other users.

We are not responsible for losses caused solely by your failure to keep your own credentials or devices secure, but we will always help you respond to a genuine security problem.

This shared-responsibility model reflects the reality that good security depends on both the provider and the user.

If a security issue affects your data despite reasonable care on your part, the data-breach and remedies sections describe how we respond.

88. Trust & Safety Reporting Channels

We provide channels for reporting content or conduct that violates these Terms or the law, such as impersonation, non-consensual imagery, harassment, or suspected illegal content.

If you encounter a problem, report it using the contact details at the end of this document, describing the issue and providing enough detail for us to investigate.

We take credible reports seriously and will assess them promptly, taking proportionate action under the moderation, anti-impersonation, and conduct sections.

We aim to protect reporters from retaliation for good-faith reports, and, where appropriate and lawful, we will handle reports with discretion.

You must not misuse reporting channels by submitting knowingly false or malicious reports intended to harm another user; doing so is itself a violation of these Terms.

Where a report concerns urgent risk to a person's safety, we will prioritize it and may act quickly to prevent harm, offering review afterward.

Reporting channels protect potential victims and the community, and they protect the Company's ability to keep the Services lawful and trustworthy.

We keep records of significant reports and our responses to promote consistency and improvement.

If your own Content or account is affected by another user's report, the moderation-appeals section gives you a right to be heard.

We may cooperate with lawful authorities where a report reveals conduct that requires it, consistent with the government-request section.

89. Emergency Suspension for Safety

In situations involving an imminent risk of serious harm — to a person, to other users, to the public, or to our systems — we may suspend Content, features, or access immediately and without prior notice to prevent or reduce that harm.

Examples include suspected illegal content, an active security threat, or use of the Services in a way that endangers someone's safety.

We will limit an emergency suspension to what is reasonably necessary to address the risk, and we will restore access as soon as it is safe and appropriate to do so.

Where lawful and practical, we will provide notice and an explanation after an emergency suspension and give you an opportunity to respond or appeal.

Emergency suspension is an exception to our general preference for notice and a chance to cure, justified only by genuine urgency.

This power protects potential victims and the community from serious, time-sensitive harm.

It also protects the Company from becoming an instrument of ongoing harm while a slower process plays out.

If your access is suspended in error under this section, we will act promptly to correct the mistake once the facts are clear, and the remedies section may apply.

We do not use emergency suspension as a routine enforcement tool; it is reserved for genuine emergencies.

The moderation-appeals and complaint-handling sections govern your ability to challenge a suspension after the fact.

90. Backup, Disaster Recovery & Business Continuity

We maintain backups and disaster-recovery measures designed to protect against data loss and to help us restore the Services after a disruption.

Backups are access-restricted and are retained for a limited period on a rolling basis, as described in the retention and deletion sections; they exist to protect your data, not to circumvent deletion rights.

We maintain business-continuity practices intended to keep the Services running, or to restore them promptly, in the face of infrastructure failures, disasters, or other disruptions.

Despite these measures, no backup or continuity plan can guarantee against all loss, and you should keep your own copies of Outputs you value, as noted in the delivery section.

If a disruption affects delivery of paid work, the force-majeure, remedies, and refund sections describe how we handle the consequences.

We periodically review and test our recovery measures so they are more likely to work when needed.

Reliable backups and continuity planning protect you against losing your data and protect the Company's ability to keep serving all users.

We will restore data from backups where doing so is necessary and consistent with your data-rights choices, though restoration may reintroduce data you previously deleted only for the limited time before the backup cycle purges it.

Where a Subprocessor provides backup or continuity functions, they are bound by the Subprocessor and security sections.

This section reflects our commitment to resilience while being honest that no system is immune from every disruption.

91. Pricing Changes & Advance Notice

We may change the prices of the Services from time to time. A price change does not affect an order you have already placed and paid for, or a written quote you have already accepted, unless you agree otherwise.

For recurring or subscription arrangements, we will give you advance notice of a price change before it takes effect, as required by Applicable Law, and you may cancel before the new price applies if you do not agree.

New prices apply to new orders placed after the change takes effect; we will display current prices clearly before you commit to a purchase.

We will not apply a higher price to a specific order without your clear, informed agreement to that price.

If a displayed price is an obvious error, the fees section allows us to correct it and give you the chance to accept the corrected price or decline.

Advance notice of price changes protects you from surprise costs and gives you a genuine choice to continue or stop.

It also protects the Company's ability to adjust pricing responsibly as costs and offerings change.

Where the law requires a specific notice period or method for price changes, we will follow it.

Promotional prices, when offered, apply only as described in the promotions section and may be time-limited.

You can always ask us for the current price of a Service before ordering, and we will provide it clearly.

92. Promotions, Discounts & Referral Terms

From time to time we may offer promotions, discounts, or referral rewards. These offers may have their own specific terms, which supplement these Terms and control in the event of a conflict for that offer.

Promotional terms may include eligibility requirements, expiry dates, usage limits, and restrictions, which we will disclose when we make the offer.

We will present promotional terms clearly so you understand the conditions before you rely on an offer.

Discounts and rewards have no cash value unless expressly stated and may not be combined with other offers unless we say so.

We may modify or end a promotion prospectively, but we will honor rewards or discounts you have already validly earned or redeemed under the offer's terms.

You must not abuse promotions — for example, by creating fake accounts, self-referrals, or fraudulent redemptions — and we may withhold or reverse rewards obtained through abuse.

Referral rewards depend on the referred person meeting the offer's conditions; we will describe those conditions in the offer.

Clear promotional terms protect you from misunderstanding an offer and protect the Company from abuse of its promotions.

Tax consequences of a discount or reward, if any, are your responsibility as described in the taxes section.

If you have a question about whether a promotion applies to you, contact us before relying on it.

93. Gift Cards & Vouchers

If we offer gift cards or vouchers, they may be redeemed for the Services as described at the time of purchase or issuance, subject to any specific terms that accompany them.

Gift cards and vouchers may have expiry dates, usage restrictions, or minimum-purchase conditions only to the extent Applicable Law permits; where the law limits expiry or fees, we will comply.

A gift card or voucher is generally not redeemable for cash except where Applicable Law requires it, for example for small remaining balances in some jurisdictions.

Protect your gift card or voucher code like cash; we are not responsible for lost or stolen codes except as Applicable Law requires, and we may take reasonable steps to help if a code is misused.

If we discontinue a Service that a gift card was intended to buy, we will provide a fair alternative or refund the unused value as Applicable Law requires.

Clear voucher terms protect you by setting fair, lawful conditions and protect the Company from fraud and abuse.

You must not obtain or use gift cards or vouchers through fraud, and we may void codes obtained unlawfully.

Balances and expiry, where permitted, will be made available to you on request.

Where a gift card is purchased for another person, the recipient's use is subject to these Terms just as your own use would be.

If you have a problem redeeming a valid gift card or voucher, contact us, and we will help resolve it.

94. Taxes, VAT & Invoicing

Prices may be shown inclusive or exclusive of applicable taxes such as sales tax, VAT, or GST, depending on your location and Applicable Law. Where tax is added, we will show it before you pay.

You are responsible for all taxes arising from your purchase, other than taxes based on our net income; where we are required to collect tax, we will do so and remit it to the appropriate authority.

If you are entitled to a tax exemption, you are responsible for providing valid documentation before purchase; without it, we may be required to charge tax.

We will provide receipts or invoices suitable for your records, and, where the law requires specific invoice content, we will include it.

If tax rates or rules change, the applicable tax at the time of your purchase governs that purchase.

Clear tax handling protects you from surprise charges and protects the Company's compliance with tax law.

For business customers, we will endeavor to provide invoices containing the details you need for your own accounting and tax purposes.

If you believe you were charged incorrect tax, contact us with details, and we will review and correct any error.

Cross-border purchases may involve tax rules of more than one jurisdiction; we will apply tax as Applicable Law requires for your transaction.

This section works with the fees and payment sections to make the total cost of a purchase transparent before you commit.

95. Currencies & Accepted Payment Methods

We accept the payment methods and currencies displayed at checkout, which may vary by region and over time.

If you pay in a currency different from your account or card currency, your bank or card issuer may apply conversion rates and fees over which we have no control; those are your responsibility.

We use reputable payment processors to handle transactions, and payment data is handled under the security and Subprocessor sections and the processor's own terms.

You must use a payment method you are authorized to use and provide accurate billing information, as stated in the payment and warranties sections.

If a payment method is declined or a payment fails, we may pause or withhold delivery until payment is resolved, as described in the fees section.

We will display the currency and total, including any tax, before you confirm a purchase, so you know what you are paying.

Clear information about currencies and methods protects you from unexpected conversion costs and protects the Company's ability to be paid reliably.

We may add or remove payment methods over time and will display the current options at checkout.

Refunds are generally issued to the original payment method and in the original currency where practical, as described in the refund section.

If you have trouble with a payment method, contact us, and we will help where we reasonably can.

96. Late Payment & Collections

If you owe us amounts for Services you agreed to purchase and payment is late, we may pause or withhold delivery of undelivered work until the amount is paid, as described in the fees section.

Where Applicable Law permits, we may charge reasonable interest or costs on overdue amounts, which we will disclose before they apply.

We will communicate about overdue amounts respectfully and give you a fair opportunity to resolve them before taking further steps.

If we must use a collection process to recover a genuine debt, we will do so lawfully and proportionately, and we will not use unfair or harassing practices.

You may dispute an amount you believe is not owed through the complaint-handling channel, and we will investigate before pursuing collection of a disputed amount.

These provisions protect the Company's right to be paid for agreed work while protecting you from unfair collection conduct.

We will not report you to any credit or collection agency for an amount that is genuinely and reasonably disputed while we are investigating it in good faith.

If a late payment resulted from a payment-method error rather than an unwillingness to pay, tell us, and we will work with you to resolve it.

Amounts finally determined to be owed remain payable, and amounts we owe you, such as refunds, remain payable to you.

Our goal is prompt, fair resolution of payment issues, not conflict.

97. Company Warranty of Non-Infringement (Limited)

We warrant that the Services and the technology we use to provide them are, to our knowledge, ours to provide or properly licensed, and that our provision of the Services does not knowingly infringe the intellectual-property rights of a third party.

This limited warranty does not extend to infringement caused by Content you supply, by your particular use of Outputs, or by your combination of Outputs with other materials, which are your responsibility under the representations and indemnification sections.

If a third party credibly claims that the Services, as we provide them, infringe their rights, we will, at our option and expense and subject to the limitation-of-liability section, take reasonable steps such as modifying the Services, obtaining a license, or discontinuing the affected feature with an appropriate remedy under the refund section.

This company-side warranty is a protection for you: it means we stand behind the lawfulness of the technology we bring to the arrangement.

The warranty is limited to what is within our knowledge and control and is subject to the disclaimers and liability limits stated elsewhere.

It does not cover open-source or third-party components used under their own licenses, which are governed by those licenses and the open-source section.

To claim under this warranty, notify us promptly of the claim and give us the opportunity to address it, cooperating reasonably.

This warranty complements your own warranties about the Content you provide, so that each party stands behind what it contributes.

Nothing in this section makes us responsible for infringement that arises from your instructions, your Content, or your downstream use.

Where Applicable Law implies broader non-excludable warranties in your favor, those apply in addition to this section.

98. Open-Source & Third-Party Component Notices

The Services may include open-source or third-party software components, each governed by its own license terms. Where those licenses require notices or grant you specific rights, those notices and rights apply.

To the extent an open-source license conflicts with these Terms regarding that specific component, the open-source license governs for that component.

We make reasonable efforts to comply with the licenses of components we use and, where required, to make relevant notices or source available.

Open-source components are typically provided by their authors without warranty; our disclaimers and liability limits apply to our provision of the Services incorporating them, to the extent permitted.

You can request information about significant third-party components we use, and we will provide available notices consistent with the applicable licenses.

This section protects your rights under open-source licenses and protects the Company by clarifying how those licenses interact with these Terms.

Third-party components may have their own privacy or security characteristics, which we consider when selecting them, as noted in the third-party-services section.

We may update or replace components over time, which can change how features behave, generally for the better.

Nothing in this section grants you rights in our proprietary technology beyond those expressly stated elsewhere.

If you believe we have not complied with an open-source license, contact us so we can review and address the concern.

99. Mobile App Stores & Platform Terms

If you access the Services through a mobile application obtained from an app store or platform, your use may also be subject to that platform's terms, and you agree to comply with them.

The app-store or platform provider is not a party to these Terms and is not responsible for the Services; these Terms are between you and us.

To the extent a platform's rules require specific provisions for apps distributed through it — for example, regarding refunds, support, or acceptable use — those provisions apply as the platform requires, and we will honor them.

Where a platform provides its own purchase or refund mechanism, purchases you make through it may be governed by that mechanism in addition to these Terms.

You are responsible for any charges your carrier or platform imposes in connection with downloading or using an app, such as data charges.

This section clarifies the relationship among you, us, and the platform, which protects you by pointing you to the right rules and protects the Company from disputes about platform obligations.

If a platform requires that it be recognized as a third-party beneficiary of certain app-related terms, it may enforce only those specific terms as the platform rules require.

We will endeavor to keep any app we offer compliant with the applicable platform rules.

If a conflict arises between a mandatory platform rule and these Terms for app users, the mandatory platform rule controls for that issue.

Support for app-related issues is available through the contact channels in this document unless a platform requires otherwise.

100. SMS & Text Messaging Terms

If you provide a mobile number and opt in to text messages, you consent to receive the categories of messages you selected, such as service updates or, where you separately agreed, marketing messages.

Message frequency varies, and standard message and data rates from your carrier may apply; those charges are your responsibility.

You can opt out of text messages at any time by following the instructions in the messages (for example, replying with the indicated keyword) or by contacting us, and we will stop non-essential texts promptly.

Where the law requires prior express consent for certain automated marketing texts, we will obtain it separately and honor your withdrawal of it.

We will not use text messaging to send you deceptive or unlawful content, and we will identify ourselves in messages as required.

Carriers are not liable for delayed or undelivered messages, and message delivery depends on factors outside our control.

These terms protect you by making messaging consensual and easy to stop, and protect the Company's compliance with messaging laws.

If you change or give up your mobile number, tell us so we do not message a number that is no longer yours.

Transactional messages necessary to administer a purchase may continue even if you opt out of marketing texts, to the extent the law allows.

Your messaging preferences are part of the communication choices described in the accounts-and-communications section.

101. Email Communications & Anti-Spam

When you provide your email address, you consent to receive service-related emails necessary to administer your application, and, where you opted in, marketing emails.

Every marketing email will include a clear way to unsubscribe, and we will honor unsubscribe requests promptly, as required by anti-spam laws.

We will identify ourselves accurately in our emails and will not use deceptive subject lines or headers.

Unsubscribing from marketing does not stop essential transactional emails, such as delivery notices or security alerts, which are necessary to provide the Services.

We handle your email address as Personal Data under our Privacy Policy and do not sell it in a manner prohibited by Applicable Law.

These practices protect you from unwanted email and protect the Company's compliance with anti-spam requirements.

If you receive an email that appears to be from us but seems suspicious, do not act on it and report it to us so we can investigate potential impersonation.

Keep your email address current with us so that important notices reach you, as described in the notices section.

We aim to send only relevant, useful communications and to respect the frequency preferences you set.

Your email preferences are part of the broader communication choices you control under these Terms.

102. Global Privacy Control & Do-Not-Track Signals

Some browsers and tools let you send privacy preference signals, such as Global Privacy Control, indicating that you wish to opt out of certain data sharing or sale.

Where Applicable Law requires us to honor a recognized opt-out signal, we will treat a valid signal as a request to opt out of the relevant Processing to the extent the law requires.

Because there is no universal standard for all such signals, we describe in our Privacy Policy which signals we recognize and how we respond to them.

We do not sell your Personal Data in a manner prohibited by Applicable Law, and we aim to respect your expressed privacy preferences regardless of the specific mechanism.

If a signal is ambiguous or does not clearly identify you, we will make reasonable efforts to apply your preference to the extent we can.

Honoring recognized privacy signals protects your ability to exercise choices easily, without submitting a separate request each time.

Clearing your browser data or switching devices may reset signal-based preferences, so you may need to set them again.

These provisions work together with the cookies, analytics, and privacy-rights sections to give you practical control over tracking.

If you believe we have not honored a valid privacy signal, contact our privacy contact, and we will investigate.

We will update our handling of privacy signals as standards and laws evolve.

103. Regulatory Complaints & Supervisory Authorities

If you are unsatisfied with how we have handled your Personal Data, you may have the right to lodge a complaint with a data-protection or consumer-protection authority in your jurisdiction.

We would appreciate the chance to address your concern first through our complaint-handling and privacy channels, which is often faster, but your right to contact a regulator is always preserved and is not conditioned on contacting us first.

On request, and where we can, we will provide information to help you identify the appropriate supervisory authority.

We will cooperate with legitimate inquiries from supervisory authorities as required by Applicable Law.

Nothing in these Terms — including the dispute-resolution or non-disparagement sections — restricts your right to make truthful reports to regulators or to participate in a regulator's process.

This section protects your access to independent oversight, which is an important safeguard for your rights.

It also reflects the Company's commitment to lawful conduct and accountability.

If a regulator contacts us about your concern, we will handle the matter professionally and in accordance with the law.

Exercising your right to complain to a regulator will not, by itself, affect the Services we provide to you.

We keep records relevant to regulatory inquiries as Applicable Law requires.

104. Cooperation with Investigations

Where we reasonably believe conduct on the Services violates these Terms or the law, we may investigate, preserve relevant records, and take proportionate action, as described in the moderation and enforcement sections.

We may cooperate with lawful requests from authorities and with legitimate investigations, consistent with the government-request and privacy sections, disclosing only what we are legally required or permitted to disclose.

We conduct our own investigations fairly, seeking to understand the facts before taking significant action, and, where appropriate, giving affected users an opportunity to respond.

If you are the subject of an internal investigation into a possible violation, we will, where lawful and practical, tell you the general nature of the concern and give you a chance to be heard.

We will not use investigation as a pretext to suppress lawful, honest reviews or to retaliate for legitimate complaints.

Cooperating with legitimate investigations protects potential victims and the integrity of the Services, and doing so fairly protects users from unjust treatment.

We will handle information gathered in an investigation consistent with the security and confidentiality sections.

Where we are legally prohibited from disclosing an investigation or a related request, we will comply with that prohibition while protecting your rights to the extent we lawfully can.

Significant investigative outcomes are subject to the appeal and complaint-handling processes where those apply.

This section balances the Company's duty to address misconduct with fairness to the people involved.

105. Turnaround Times & Estimates

Any timelines we give for producing or delivering Outputs are good-faith estimates, not guarantees, unless a specific deadline is expressly agreed in writing in your order.

Turnaround can be affected by factors such as the volume and quality of your submitted photos, the complexity of your request, our production capacity, and events outside our control.

We will make reasonable efforts to meet estimated timelines and to keep you informed if a project will take longer than estimated.

If we cause a significant, unreasonable delay in delivering paid work, the remedies and service-credit sections may provide compensation.

You can help us meet estimates by providing clear, suitable photos and prompt responses to any questions we ask.

Estimates protect you by setting expectations and protect the Company by making clear that estimates are not firm deadlines unless expressly agreed.

If you need a firm deadline — for example, for an event — tell us before ordering so we can confirm whether it is achievable, potentially as a rush order under the expedited-orders section.

Delays caused by force-majeure events are handled under that section rather than as a breach.

We will not represent an estimate as a guarantee, and we will be honest about realistic timelines.

If a timeline slips, we will communicate proactively rather than leave you wondering.

106. Rush & Expedited Orders

We may offer rush or expedited production for an additional fee, subject to availability. Any rush terms, including the target timeframe and price, will be disclosed before you commit.

A rush order that specifies a firm deadline creates that deadline only if we expressly accept it in writing; otherwise, expedited timelines remain estimates as described in the turnaround section.

If we accept a firm rush deadline and fail to meet it for reasons within our control, the remedies and refund sections describe how we make it right, which may include refunding the rush premium.

Rush production may involve trade-offs, such as fewer included revisions within the compressed timeframe; we will make any such trade-offs clear when you order.

Force-majeure events can affect even rush orders; if one prevents timely delivery, that section governs the consequences.

Rush options protect you when you have a genuine time need, and clear rush terms protect the Company from open-ended expectations.

You are responsible for providing the materials we need promptly so that a rush timeline is achievable.

We will not accept a rush deadline we do not believe we can meet; if we decline, we will tell you honestly.

Rush fees reflect the additional resources required to prioritize your order and are disclosed in advance.

If a rush order is no longer needed before production begins, the cancellation section describes your options.

107. Prints & Physical Products

If we offer physical products, such as printed portraits, those products are subject to these Terms and to any product-specific terms disclosed at purchase.

Physical products are made to order based on your Outputs, and, like other personalized goods, may be non-refundable once production begins except as required by law or stated in your order.

We will describe the materials, sizes, and finishes available, and any variation inherent in physical production, so you know what to expect.

Colors and appearance of printed products may differ from what you see on a screen, as described in the color-variance section.

If a physical product arrives defective or is not what you ordered, tell us promptly, and we will repair, replace, or refund it as appropriate under the remedies section and Applicable Law.

Physical-product terms protect you by setting clear expectations and remedies, and protect the Company by defining the personalized nature of the goods.

Physical products are delivered under the shipping section, and risk and title transfer as described there and as Applicable Law provides.

Any statutory rights you have regarding goods — such as rights relating to defective products — apply in addition to these terms.

We will use reasonable care in producing and packaging physical products.

If a physical product is delayed or damaged in transit, the shipping section describes how we handle it.

108. Shipping & Physical Delivery

For physical products, we will ship to the address you provide, so please ensure it is accurate; we are not responsible for non-delivery caused by an incorrect address you provided.

We will provide estimated shipping times, which are good-faith estimates and may be affected by carriers and events outside our control.

Where the law provides that risk of loss passes on delivery to you (or, for consumers, when you or your nominated recipient takes possession), that rule applies; we will bear the risk until then to the extent the law requires.

If a shipment is lost or arrives damaged, tell us promptly, and we will work with the carrier and with you to resolve it, including replacement or refund where appropriate.

Shipping fees, customs duties, and import taxes, where applicable, will be disclosed or are your responsibility as indicated at checkout and under Applicable Law.

Clear shipping terms protect you by defining responsibilities and remedies, and protect the Company by allocating risk fairly and lawfully.

For international shipments, delivery times and costs may vary, and customs processing is outside our control.

We will use reasonable care in packaging to reduce the risk of damage in transit.

If you will not be available to receive a shipment, follow any carrier instructions to arrange redelivery or pickup.

Any statutory consumer rights regarding delivery apply in addition to this section.

109. Color & Display Variance

The appearance of Outputs can vary between devices and displays because screens differ in calibration, brightness, and color reproduction; what you see on one device may look different on another.

Printed products can also differ from on-screen appearance because print materials and processes render color differently than screens.

These variations are inherent to digital and print media and are not, by themselves, defects; we account for them in setting fair expectations.

We use reasonable care to produce accurate, pleasing results, and, where a printed product materially misrepresents the intended image due to a production error, the remedies section applies.

If exact color accuracy is critical to your use, tell us before ordering so we can advise on what is achievable.

Disclosing color variance protects you from surprise and protects the Company from claims based on unavoidable display differences.

We may provide guidance on viewing conditions to help you see Outputs as intended, where relevant.

Objective defects, such as clearly wrong colors caused by an error, are covered by the revision/redo and remedies sections, as distinct from natural device-to-device variance.

Your device settings, ambient lighting, and file handling can also affect how Outputs appear.

This section sets honest expectations about a well-known characteristic of digital and printed imagery.

110. Re-Download & File Availability

After delivery, we make delivered Outputs available for download for a reasonable period so you can retrieve and back them up, as described in the delivery section.

We encourage you to download and store your Outputs promptly, because the Services are not a permanent archive and delivery links or galleries may expire.

Within the availability period, and subject to your data-rights choices, we will generally allow you to re-download delivered Outputs if you lose your copy.

After the availability period ends, or after a valid deletion request, we may no longer retain your Outputs, and re-download may not be possible.

Where we still hold a copy and you request it within a reasonable time, we will make reasonable efforts to provide it, potentially as part of a data-portability request.

This approach protects you by giving a reasonable retrieval window while protecting the Company from an open-ended obligation to store files indefinitely.

If you anticipate needing files well into the future, keep your own secure backups.

We will tell you the availability window where one applies so you can plan accordingly.

Re-download availability does not extend the license scope of your Outputs, which is governed by the ownership-of-Outputs section.

If a re-download fails for a technical reason within our control during the availability period, we will help you obtain your files.

111. Account Inactivity & Dormancy

If your application or account is inactive for an extended period, we may treat it as dormant and, consistent with the retention section, may delete associated Content after making reasonable efforts to notify you where the law requires notice.

We handle dormant-account data under our retention schedule so that we do not hold data longer than necessary, which reduces risk for both parties.

Before deleting data due to prolonged inactivity, we will, where practical and required, give you a chance to preserve it by taking action or contacting us.

Keeping your contact details current and checking the channels you gave us helps ensure you receive any inactivity notices.

Deletion due to dormancy is subject to the same limits as other deletions, including retention required by law and the persistence of Model artifacts described elsewhere.

This practice protects you by not retaining your data indefinitely and protects the Company by limiting unnecessary data storage.

If your account becomes dormant but you wish to keep it active, simply use the Services or contact us within any notice period we provide.

Reactivating a dormant account may not restore data already deleted under the retention schedule.

We aim to apply dormancy rules fairly and to communicate them clearly.

If you believe your data was removed due to dormancy in error, contact us, and we will investigate.

112. Prohibited Uses: Surveillance, Profiling & Discrimination

You must not use the Services, Outputs, or any facial analysis performed by the Services for surveillance, tracking, or identifying individuals without their consent, or for building facial-recognition databases.

You must not use the Services to profile, rate, or make decisions about people based on their appearance, or to facilitate unlawful discrimination on any protected basis.

You must not use the Services in connection with background checks, insurance or credit decisions, employment screening, law-enforcement identification, or any similar high-stakes use, as noted in the description-of-services and high-risk-uses sections.

The Services are creative tools for producing portraits, not instruments for evaluating, monitoring, or judging people, and using them that way is prohibited.

These prohibitions protect the public from harmful uses of facial technology and protect the Company from being associated with or liable for such uses.

We may take enforcement action, up to termination, against uses that violate this section, consistent with the moderation and termination sections.

If you are considering a use that touches on identification or evaluation of people, assume it is prohibited unless we expressly confirm otherwise in writing.

This section reflects our commitment to responsible use of facial and AI technology.

Nothing here limits your lawful, consensual use of your own portraits for ordinary personal or agreed commercial purposes.

If you are unsure whether an intended use crosses a line, ask us before proceeding.

113. Prohibited Industries & High-Risk Uses

You must not use the Services or Outputs for high-risk purposes where an error or misuse could cause significant harm, including safety-critical systems, medical or health decisions, legal or financial eligibility decisions, or official identity or security credentials.

You must not use the Services to produce content for unlawful industries or purposes, or in any way that violates Applicable Law or the rights of others.

The Services are intended for creative portrait purposes; they are not designed, tested, or warranted for high-stakes or regulated decision-making contexts.

If you use Outputs in a context we prohibit or did not design for, you do so at your own risk, and the assumption-of-risk and liability sections apply.

These restrictions protect people who could be harmed by misuse and protect the Company from liability for uses far outside the intended purpose.

Where a use requires special licensing, certification, or compliance that the Services do not provide, you must not rely on the Services for that use.

We may decline projects and take enforcement action where an intended use falls within a prohibited or high-risk category.

If you have a legitimate professional need, discuss it with us in advance so we can tell you honestly whether the Services are appropriate.

This section works with the prohibited-uses and description-of-services sections to keep the Services within their intended, responsible scope.

When in doubt about whether a use is high-risk or prohibited, ask us before proceeding.

114. Time Limits for Bringing Claims

To provide certainty for both parties, any claim arising out of or relating to these Terms or the Services must be brought within the time period allowed by Applicable Law, and, where the law permits parties to agree a shorter period, within one year after the claim arose, unless a longer period is required by Applicable Law.

A claim "arises" when the party bringing it knew or reasonably should have known of the facts giving rise to it.

Where Applicable Law does not permit a shortened limitation period for your type of claim or for consumers, the statutory period applies instead, and this section does not reduce it.

This provision is mutual: it applies to claims we might bring against you as well as claims you might bring against us.

Bringing claims within a defined period protects both parties from having to defend stale claims where evidence may be lost and memories faded.

The complaint-handling and dispute-resolution processes remain available throughout the applicable period and are usually the faster route to resolution.

Nothing in this section limits your ability to report matters to a regulator or to exercise non-waivable statutory rights.

If a claim involves ongoing or repeated conduct, the applicable period is measured consistent with how the law treats such claims.

This section does not revive a claim that is already time-barred under Applicable Law.

Where the one-year period would be unenforceable for a particular claim, the shortest enforceable period the law allows applies to that claim.

115. Cumulative Remedies & Equitable Relief

Except where these Terms expressly state that a particular remedy is exclusive, the rights and remedies of each party are cumulative and in addition to any other rights and remedies available at law or in equity.

Because certain breaches — such as misuse of Confidential Information, infringement of intellectual property, or prohibited scraping — may cause harm that money cannot adequately remedy, the harmed party may seek injunctive or other equitable relief in addition to any other remedy, without the need to post a bond where the law permits.

The availability of equitable relief for such breaches is mutual: it protects your Confidential Information and rights just as it protects ours.

Electing one remedy does not waive the right to pursue others for the same or different breaches, except where these Terms or the law provide that a chosen remedy is exclusive.

The specific remedies we offer you elsewhere — such as revisions, refunds, and service credits — are available in addition to your other rights, within their stated terms.

This section ensures that neither party is left without an adequate remedy for a serious breach.

Seeking equitable relief is consistent with the arbitration section, which permits either party to seek emergency or injunctive relief to prevent imminent harm pending arbitration.

Nothing in this section expands liability beyond the limits stated in the limitation-of-liability section, except where those limits do not lawfully apply.

A party pursuing a remedy must still act reasonably to mitigate its losses where the law so requires.

These principles provide balanced, effective recourse for both parties when something goes seriously wrong.

116. Children's Data & Protection of Minors

The Services are intended only for adults, and we do not knowingly collect Personal Data from anyone under 18 (or the higher age of majority in your jurisdiction). You must not create an application, upload photos, or otherwise use the Services if you are under that age.

You must never upload a photograph of a minor or use the Services to generate imagery depicting a person under 18, whether real, stylized, or synthetic. This rule exists to protect children and to keep both parties clear of laws that carry severe penalties.

If we learn that we have inadvertently collected Personal Data from a person under the applicable age, or that Content depicts a minor, we will delete the affected data promptly and, where the law requires, report certain material to the appropriate authorities.

Where a parent or legal guardian believes a minor has provided us data or that Content depicting a minor has been uploaded, they should contact us immediately using the details at the end of this document, and we will investigate and remediate.

We may use reasonable, proportionate measures to detect and prevent the submission of imagery depicting minors, including automated and human review, consistent with the moderation sections.

Nothing in this section is a substitute for your own responsibility: as the person uploading Content, you are responsible for ensuring that no minor is depicted and that you meet the age requirement yourself.

We treat suspected child-safety violations with the highest priority and may act immediately under the emergency-suspension section, offering review afterward where lawful.

These protections shield children and vulnerable people, protect honest users from being associated with prohibited content, and protect the Company's ability to operate a lawful, trustworthy Service.

Where Applicable Law imposes specific children's-privacy obligations (for example, laws governing the online data of minors), we will comply with them in addition to this section.

If you are a young person who reached this Service by mistake, please do not upload anything and close the Service; if you already did, ask a parent or guardian to contact us so we can delete your data.

117. WhatsApp & Messaging-App Consent

If you choose to communicate with us through a messaging app such as WhatsApp, or provide a handle for such an app, you consent to us contacting you there about your application and the Services, consistent with your stated preferences and Applicable Law.

Messaging apps are operated by third parties with their own terms and privacy practices; your use of them is governed by those third parties' terms as well as ours, as described in the third-party-services section.

We distinguish between transactional messages (necessary to administer your application) and marketing messages, and, where the law requires prior consent for marketing through a messaging app, we will obtain it separately and honor its withdrawal.

You can opt out of non-essential messaging-app communications at any time by telling us, and we will stop non-essential messages promptly; some transactional messages may continue where necessary and lawful.

Standard data charges from your carrier or internet provider may apply to messages you send or receive, and those charges are your responsibility.

We will identify ourselves in messaging-app communications and will not use them to send deceptive or unlawful content.

Because messaging-app delivery depends on the third-party provider, we are not responsible for delayed or undelivered messages caused by that provider or by your device or connection.

If you change or stop using a messaging handle you gave us, tell us so we do not attempt to reach a handle that is no longer yours.

We handle any Personal Data you share through messaging apps under our Privacy Policy and the security sections.

Choosing a messaging app for communication is optional and is in addition to the email, SMS, and in-Service channels described elsewhere; you control which channels you enable.

118. Data-Subject Request Mechanics & Response Windows

To exercise a privacy right — such as access, correction, deletion, portability, restriction, objection, or withdrawal of consent — contact us using the details at the end of this document and clearly describe the right you wish to exercise and the data involved.

We will acknowledge your request within a reasonable time and will respond substantively within the window Applicable Law requires; where the law sets a specific period (for example, a set number of days), we will meet it.

For complex or numerous requests, the law may allow us a reasonable extension; if we need one, we will tell you within the initial window, explain why, and give you an updated timeframe.

We verify requests to protect your data from someone impersonating you, using a proportionate, least-intrusive method appropriate to the sensitivity of the data and the request.

You may authorize an agent to make a request on your behalf, and we may take reasonable steps to confirm the agent's authority and your instruction.

We provide the first response to a reasonable request free of charge; for manifestly unfounded, excessive, or repetitive requests, we may charge a reasonable, cost-based fee or decline, as Applicable Law allows, and we will explain our decision.

If we cannot fully honor a request — for example, because of a legal obligation to retain data or a technical limitation with Model artifacts — we will tell you which parts we can fulfill, which we cannot, and why.

Where we decline a request in whole or in part, we will inform you of the reasons and of your right to challenge the decision, including any right to complain to a supervisory authority.

We keep records of privacy requests and our responses to the extent Applicable Law requires, which supports accountability for both parties.

Clear request mechanics and response windows protect you by making your rights genuinely usable, and protect the Company by ensuring requests are handled consistently and lawfully.

If you are unsure which right applies to your situation, describe what you want to achieve, and we will help identify the appropriate right and process.

119. Retention Schedule by Data Category

We retain different categories of data for different periods based on why we hold them, and we review these periods so that we do not keep data longer than necessary.

Active project Content (such as uploaded photos and works in progress) is retained while your project is active and for a reasonable period afterward to allow revisions and re-download, then deleted or de-identified under the retention section unless a legal basis requires longer retention.

Delivered Outputs are retained for the availability window described in the delivery and re-download sections, after which they may be removed unless you request otherwise and we still hold them.

Consent and acceptance records (including the version of these Terms you accepted, timestamps, and the text presented) are retained for the duration of any applicable statute of limitations, because they protect both parties if a dispute arises.

Transaction and tax records are retained for the period required by financial and tax laws, which may be several years.

Communications with you (such as support messages) are retained for a reasonable period for quality assurance and dispute resolution, then deleted under our schedule.

Biometric Data is retained only as long as reasonably necessary to provide the Services or as Applicable Law requires, and is destroyed according to our written biometric retention-and-destruction policy.

Backups and disaster-recovery copies persist for a limited, rolling period after deletion from active systems, as described in the backup and deletion sections.

Model artifacts derived from Content are governed by the Model-training section and may persist after source Content is deleted, subject to your data-rights choices.

A legal hold may pause deletion for specific data where we are required to preserve it for litigation, investigation, or regulatory reasons; we apply holds narrowly and lift them when the reason ends.

You can ask us roughly how long we expect to keep a given category of your data, and we will answer in plain language; publishing a categorized schedule helps you understand and rely on our practices.

This categorized approach protects your privacy by limiting retention to what each purpose requires, and protects the Company by ensuring lawful, defensible record-keeping.

120. Vulnerability Disclosure & Safe Harbor

We welcome good-faith reports from security researchers who identify vulnerabilities in the Services, and we provide a safe harbor for research conducted responsibly and in accordance with this section.

If you discover a potential security vulnerability, please report it promptly and privately to us using the contact details at the end of this document, giving us reasonable detail and time to investigate and remediate before any public disclosure.

Good-faith research means: you avoid harm to users, data, and systems; you do not access, modify, or delete data beyond the minimum necessary to demonstrate the issue; you do not degrade the Services; and you do not exploit the vulnerability beyond proof of concept.

For research that complies with this section, we will not pursue or support legal action against you based solely on that research, and we will treat your activity as authorized for the purpose of any anti-hacking laws to the extent we are able.

This safe harbor does not extend to activity that violates the law, harms users or third parties, exfiltrates or publicizes personal data, or exceeds the scope of good-faith testing described here.

We will acknowledge valid reports, keep you reasonably informed of our progress, and, where we offer recognition or rewards, describe the applicable terms.

Please give us a reasonable period to remediate before disclosing a vulnerability publicly, so that users are protected while a fix is developed and deployed.

Responsible disclosure protects all users by helping us find and fix problems, and the safe harbor protects researchers who act in good faith.

We handle personal information contained in a vulnerability report under our Privacy Policy and use it only to investigate and remediate the issue.

Nothing in this section authorizes testing that targets other users' data or accounts without authorization, or that would violate their privacy or rights.

121. Account Recovery & Identity Re-Verification

If you lose access to your application or the channel we use to reach you, we may offer a recovery process to help you regain access, subject to verifying that you are the rightful owner of the data.

To protect your data from being handed to an impostor, recovery may require you to verify your identity or your control of the original contact details, using a proportionate, least-intrusive method.

We may decline a recovery request that we cannot verify to a reasonable standard, precisely because doing otherwise could expose your data to someone impersonating you.

If we suspect that an account or application has been compromised, we may temporarily restrict access and require re-verification before restoring it, to protect you and other users.

We handle any identity or recovery data under our Privacy Policy and the security sections, retain it only as long as necessary for the recovery purpose plus any legally required period, and do not use it for unrelated purposes.

You can reduce recovery difficulties by keeping your contact details current and secure, as described in the account-security section.

Recovery and re-verification protect you from account takeover and protect the Company from facilitating fraud, so we ask for your patience if we need to verify carefully.

If you are unable to complete recovery, contact us through the complaint-handling channel, and we will consider reasonable alternatives consistent with protecting your data.

We will not use re-verification as a pretext to obstruct legitimate access; its sole purpose is security.

Where the law grants you specific rights regarding access to your own data, those rights apply in addition to this recovery process.

122. Deceased Users & Estate Requests

We recognize that circumstances change, and we handle requests concerning the data of a deceased person with care and dignity.

A person authorized to act for a deceased user's estate — such as an executor or legal representative — may request access to, or deletion of, the deceased user's data, subject to verification of death and of the requester's authority.

We will require reasonable documentation before acting, both to respect the deceased person's privacy and to ensure that the requester is genuinely authorized.

Where Applicable Law provides specific rules for post-mortem data rights, we will follow them; where the law is silent, we will act reasonably and compassionately.

We may decline requests we cannot verify or that would conflict with the deceased person's known wishes or with the rights of others depicted in the data.

We handle information provided in an estate request under our Privacy Policy and the security sections and use it only to process the request.

These provisions protect the privacy and dignity of deceased users and protect the Company from acting on unverified or improper requests.

If delivered Outputs or other materials belong to the deceased user, we will work with the authorized representative to provide access consistent with the data-portability section, where lawful.

We will treat those making such requests with sensitivity, recognizing that they are often dealing with a difficult time.

If you wish to make arrangements regarding your own data in the event of your death, contact us, and we will tell you what options are available.

123. Rate Limits & Fair-Use Throttling

To keep the Services reliable and available for everyone, we may apply reasonable rate limits and fair-use controls on how intensively the Services can be used in a given period.

We apply such limits fairly and in a manner designed to preserve a good experience for all users, rather than to single out any individual unfairly.

If your use is unusually intensive or automated in a way that strains our systems, we may throttle, queue, or temporarily limit that activity, consistent with the prohibited-automated-access section.

Rate limits are an operational safeguard, not a penalty, and they help prevent a small number of heavy users from degrading the Services for others.

Where a paid package specifies usage allowances, those allowances govern your entitlement, and use beyond them may require an additional purchase disclosed in advance.

We will not use rate limiting to unfairly deprive you of a Service you paid for; where limits affect paid work, the remedies and refund sections may apply.

If you have a legitimate need for higher throughput, contact us to discuss whether we offer a suitable option and the terms that would apply.

Fair-use controls protect the availability of the Services for the whole community and protect the Company's infrastructure from abuse or overload.

We may adjust limits over time as capacity and demand change, applying changes reasonably.

Attempts to circumvent rate limits — for example, through multiple accounts — violate these Terms and may lead to enforcement action.

124. Authorized API & Automated Access

If we offer an application programming interface (API) or other authorized means of programmatic access, your use of it is subject to these Terms and to any additional API-specific terms, documentation, and limits we publish.

Authorized automated access is permitted only within the scope we expressly grant; access outside that scope is governed by the prohibited-automated-access section.

You must use any credentials we issue for authorized access securely, keep them confidential, and not share them with unauthorized parties; you are responsible for activity under your credentials.

We may set and enforce rate limits, quotas, and acceptable-use rules for authorized access to protect the Services' reliability and security.

You must not use authorized access to build a competing model or product, to scrape or reconstruct our Models, or to circumvent restrictions in these Terms.

We may modify, deprecate, or discontinue an API or authorized-access feature with reasonable notice where practical, and we will handle any paid dependency fairly under the remedies section.

Data you access through authorized means remains subject to the privacy, security, and confidentiality sections, and you must protect any Personal Data you handle accordingly.

Clear terms for authorized access protect the Company's technology and reliability and protect you by defining what you may build and rely on.

If you are unsure whether an intended integration is permitted, contact us before proceeding.

Authorized access does not grant rights in our intellectual property beyond those expressly stated in these Terms and any API-specific terms.

125. Insurance & Allocation of Risk

The allocation of risk in these Terms — including the disclaimers, limitation of liability, indemnities, and remedies — reflects the price of the Services and the nature of a creative, AI-assisted offering, and is part of the basis of the bargain between us.

We may maintain insurance appropriate to our business; the existence or amount of any insurance does not expand our liability beyond the limits stated in the limitation-of-liability section, and no third party may rely on our insurance to claim rights not otherwise granted.

You are responsible for arranging any insurance you consider appropriate for your own use of the Services and Outputs, particularly if you use them in a commercial context.

Because you control what you upload and how you use Outputs, you are generally in the best position to insure against risks arising from those choices, as reflected in your representations and the indemnification section.

Neither party's risk allocation shifts responsibility for a party's own unlawful conduct or for liabilities that cannot lawfully be limited.

This section makes the risk allocation transparent so both parties understand how potential losses are distributed and can plan accordingly.

Where Applicable Law requires either party to carry specific insurance or imposes non-excludable liability, that law applies notwithstanding this section.

The remedies we expressly offer you — such as refunds, revisions, and service credits — remain available within their stated terms regardless of insurance.

Nothing in this section is a representation that any particular loss is or is not insured.

Understanding the risk allocation helps both parties make informed decisions about how to use and rely on the Services.

126. Audit & Compliance Verification

Where Applicable Law or a specific written agreement gives you a right to verify our compliance with data-protection or security obligations, we will support reasonable verification in a proportionate manner.

For most users, verification takes the form of the transparency we provide in these Terms and our Privacy Policy, plus information we make available on request, such as summaries of our security practices and Subprocessor categories.

Where a formal audit right applies (typically for business customers under a separate agreement), it will be exercised on reasonable prior notice, no more than reasonably often, during business hours, without unreasonably disrupting our operations, and subject to confidentiality.

We may satisfy audit obligations by providing relevant third-party certifications, assessments, or reports where available, rather than granting direct access to systems, to protect the security and confidentiality of all users' data.

Any information disclosed in connection with verification is Confidential Information subject to the confidentiality sections.

We in turn may verify your compliance with these Terms where we have a reasonable, lawful basis, for example to investigate suspected misuse, consistent with the cooperation-with-investigations section.

These verification provisions protect you by enabling reasonable assurance of our practices, and protect the Company and other users by keeping verification proportionate and secure.

We will not use verification processes to disclose other users' data or our trade secrets beyond what is necessary and lawful.

Costs of any formal audit are typically borne by the party requesting it, except as a separate agreement or Applicable Law provides.

If a verification identifies a genuine deficiency, we will work in good faith to remediate it within a reasonable time.

127. Regional Addendum: EEA & UK (GDPR)

If you are in the European Economic Area (EEA) or the United Kingdom, the following additional protections apply, and, to the extent of any conflict with the general Terms, they control for your Personal Data.

We Process your Personal Data on one or more lawful bases under the GDPR, such as performance of our contract with you, your consent (for example, for certain biometric or marketing Processing), our legitimate interests where they are not overridden by your rights, and compliance with legal obligations. Our Privacy Policy describes which bases apply to which Processing.

You have the rights, subject to conditions and exceptions in the GDPR, to: access your Personal Data; obtain rectification of inaccurate data; obtain erasure ("right to be forgotten"); restrict Processing; object to Processing (including profiling and direct marketing); data portability; and, where Processing is based on consent, to withdraw that consent at any time without affecting prior Processing.

You have the right not to be subject to a decision based solely on automated Processing that produces legal or similarly significant effects; as described in the automated-decision-making section, the Services do not make such decisions.

Where we transfer your Personal Data outside the EEA or UK, we use appropriate safeguards recognized under the GDPR, such as standard contractual clauses or an adequacy mechanism, as described in the international-transfers section.

We will notify the competent supervisory authority and, where required, affected individuals of a personal-data breach within the timeframes the GDPR requires, as described in the data-breach section.

You have the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or place of the alleged infringement, in addition to any judicial remedy.

Where we act as a processor for personal data you control, we will Process it only on your documented instructions and assist you with your own GDPR obligations to the extent applicable.

We apply data-protection-by-design and by-default principles, data minimization, and appropriate technical and organizational security measures, as described in the security and minimization sections.

Our privacy contact, and, where applicable, our data protection officer or EU/UK representative, can be reached using the details in the privacy-contact section.

These provisions are intended to give effect to the GDPR's protections and do not limit any right the GDPR grants you.

128. Regional Addendum: California (CCPA/CPRA)

If you are a California resident, the following additional protections apply under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the "CCPA/CPRA"), and control for your Personal Data to the extent of any conflict with the general Terms.

You have the right to know the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the categories of third parties with whom we share it.

You have the right to request deletion of your personal information, and the right to correct inaccurate personal information, subject to the exceptions the CCPA/CPRA recognizes.

You have the right to opt out of the "sale" or "sharing" of your personal information as those terms are defined by the CCPA/CPRA; we do not sell your personal information for money, and we honor opt-outs of sharing where applicable, including recognized opt-out preference signals.

You have the right to limit the use and disclosure of sensitive personal information (which may include Biometric Data) to what is necessary to provide the Services, and we honor such requests as the CCPA/CPRA provides.

You have the right not to receive discriminatory treatment for exercising your privacy rights; we will not deny you the Services, charge different prices, or provide a different quality of service because you exercised a right, except where a difference is directly and lawfully related to the data in question.

You may exercise these rights through the methods described in the data-subject-request and privacy-rights sections; we will verify your request and respond within the timeframes the CCPA/CPRA requires.

You may use an authorized agent to submit a request, and we may take reasonable steps to verify the agent's authority and your instruction.

We do not knowingly sell or share the personal information of consumers under 16 without the affirmative authorization the CCPA/CPRA requires, and the Services are not directed to minors in any event.

For purposes of the CCPA/CPRA, our collection and use of personal information for the business purposes described in these Terms and our Privacy Policy is disclosed here and in that Policy.

These provisions are intended to give effect to the CCPA/CPRA and do not limit any right it grants you.

129. Regional Addendum: Other U.S. State Privacy Laws

If you are a resident of a U.S. state with a comprehensive consumer-privacy law — such as Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, or another state with a comparable law — the following additional protections apply and control for your Personal Data to the extent of any conflict with the general Terms.

Subject to each law's conditions and exceptions, you generally have the rights to: confirm whether we Process your personal data and access it; correct inaccuracies; delete personal data; obtain a portable copy of data you provided; and opt out of targeted advertising, the sale of personal data, and certain profiling.

We do not sell your personal data for money, and where these laws define "sale" or "targeted advertising" more broadly, we honor applicable opt-outs, including recognized universal opt-out signals where a given state requires it.

For sensitive data (which may include Biometric Data), where a state law requires opt-in consent, we will obtain it before Processing such data for the relevant purpose, and you may withdraw consent prospectively.

You may exercise these rights through the methods in the data-subject-request and privacy-rights sections; we will verify your request and respond within the timeframe the applicable state law requires, typically within a set number of days, with a permitted extension for complex requests.

Where a state law provides an appeal process if we decline a request, we will inform you of that process and honor it, and we will tell you how to contact the state authority if you remain unsatisfied.

We will not discriminate against you for exercising your rights, consistent with the non-discrimination principle in the privacy-rights section.

Because these laws vary by state, the specific rights, exceptions, and timeframes that apply to you depend on your state of residence, and we will apply the version applicable to you.

Our Privacy Policy contains additional detail about the categories of data we collect and the purposes for which we use them, as these laws require.

These provisions are intended to give effect to applicable U.S. state privacy laws and do not limit any right they grant you.

130. Regional Addendum: Brazil (LGPD)

If you are in Brazil, the following additional protections apply under the Lei Geral de Proteção de Dados (LGPD), and control for your Personal Data to the extent of any conflict with the general Terms.

We Process your personal data on the legal bases the LGPD recognizes, such as your consent, performance of a contract, compliance with a legal obligation, and our legitimate interests where they do not override your rights; our Privacy Policy describes which bases apply.

You have the rights, subject to the LGPD's conditions, to: confirm the existence of Processing; access your data; correct incomplete, inaccurate, or outdated data; anonymize, block, or delete unnecessary or excessive data or data Processed in noncompliance; obtain data portability; delete data Processed with your consent; obtain information about entities with whom we share your data; be informed about the possibility of refusing consent and the consequences; and revoke consent.

Where Processing requires your consent — including for sensitive data such as Biometric Data — we will obtain it specifically and may not Process such data beyond the consented purpose without a new legal basis.

Where we transfer your personal data internationally, we use the safeguards the LGPD permits, as described in the international-transfers section.

We adopt technical and administrative security measures to protect your personal data, as described in the security sections, and we will communicate security incidents to you and the national authority as the LGPD requires.

You may exercise your rights through the methods in the data-subject-request and privacy-rights sections, and we will respond within the timeframes the LGPD provides.

You have the right to petition the national data-protection authority (ANPD) regarding our Processing of your personal data.

These provisions are intended to give effect to the LGPD and do not limit any right it grants you.

Our privacy contact can assist you with LGPD requests and questions, as described in the privacy-contact section.

131. Regional Addendum: Canada (PIPEDA)

If you are in Canada, the following additional protections apply under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, and control for your Personal Data to the extent of any conflict with the general Terms.

We collect, use, and disclose your personal information only for purposes that a reasonable person would consider appropriate in the circumstances, and we identify those purposes to you in these Terms and our Privacy Policy.

We obtain your consent for the collection, use, and disclosure of personal information as PIPEDA requires, and, for sensitive information such as Biometric Data, we seek express consent; you may withdraw consent, subject to legal or contractual limits, on reasonable notice.

You have the right to access the personal information we hold about you and to challenge its accuracy and completeness, and to have it amended where appropriate, as described in the access and correction sections.

We protect your personal information with security safeguards appropriate to its sensitivity, as described in the security sections, and we limit collection to what is necessary for the identified purposes.

Where we transfer personal information to a service provider, including outside Canada, we use contractual and other means to provide a comparable level of protection, as described in the Subprocessor and international-transfer sections.

You may direct a complaint about our handling of your personal information to us and, if unresolved, to the Office of the Privacy Commissioner of Canada or the applicable provincial authority.

We will inform you and the appropriate authority of a breach of security safeguards involving a real risk of significant harm, as PIPEDA requires, consistent with the data-breach section.

These provisions are intended to give effect to PIPEDA and applicable provincial privacy laws and do not limit any right they grant you.

Our privacy contact can assist you with access requests and privacy questions, as described in the privacy-contact section.

132. Regional Addendum: Australia

If you are in Australia, the following additional protections apply under the Privacy Act and the Australian Privacy Principles (APPs), and control for your Personal Data to the extent of any conflict with the general Terms.

We collect personal information only where reasonably necessary for our functions and activities, and we collect sensitive information — which may include Biometric Data — only with your consent or as otherwise permitted by law.

We tell you, at or before the time of collection, the purposes for which we collect your personal information and how you can access and correct it, as described in these Terms and our Privacy Policy.

You have the right to request access to the personal information we hold about you and to request correction of information that is inaccurate, out of date, incomplete, irrelevant, or misleading.

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure, as described in the security sections.

Where we disclose personal information to overseas recipients, we take reasonable steps to ensure they handle it consistently with the APPs, as described in the Subprocessor and international-transfer sections.

We will notify you and the Office of the Australian Information Commissioner of an eligible data breach as required by the Notifiable Data Breaches scheme, consistent with the data-breach section.

You may complain to us about our handling of your personal information and, if unsatisfied, to the Office of the Australian Information Commissioner.

We do not use or disclose personal information for direct marketing except as permitted by the APPs, and we provide a simple means to opt out of marketing.

These provisions are intended to give effect to the Privacy Act and the APPs and do not limit any right they grant you.

133. Regional Addenda: General & Order of Precedence

The regional addenda in these Terms provide additional protections for users in specific jurisdictions. Each addendum applies only to users in the jurisdiction it names.

Where a regional addendum that applies to you conflicts with the general provisions of these Terms, the addendum controls for your Personal Data and for the matters it addresses, to the extent of the conflict.

If more than one addendum could apply to you, we will apply the one appropriate to your location and circumstances, and, where genuinely more than one applies, the provisions most protective of your rights govern to the extent lawful.

The absence of an addendum for your particular jurisdiction does not deprive you of any rights that mandatory local law grants you; such rights apply regardless of whether they are restated here.

We may add, update, or remove regional addenda over time to reflect changes in the law, using the changes-to-these-Terms process, and we will keep the applicable version available.

Nothing in the general Terms is intended to waive or diminish any non-waivable right that Applicable Law grants you as a consumer or data subject in your jurisdiction.

These precedence rules protect you by ensuring local protections prevail, and protect the Company by making the relationship between general and regional terms clear.

If you believe a right guaranteed by your local law is not reflected here, contact us, and we will honor the applicable legal requirement.

Definitions used in an addendum have the meaning given by the law that addendum implements, even where they differ from the general Definitions section.

The regional addenda are part of these Terms and are incorporated into your agreement with us.

134. Accessibility Conformance (WCAG)

We strive to align our digital experiences with recognized accessibility standards, such as the Web Content Accessibility Guidelines (WCAG) at a widely accepted conformance level, as an ongoing goal rather than a one-time achievement.

We consider accessibility in design and development, working to support keyboard navigation, screen-reader compatibility, sufficient color contrast, resizable text, and clear, readable content, including in this consent flow.

Because standards evolve and content changes, we may not conform perfectly at every moment, but we treat accessibility barriers as issues to be identified and fixed.

If you encounter an accessibility barrier, contact us using the details at the end of this document, and we will work with you to provide the information or functionality you need and to remediate the barrier.

On request, we will make reasonable efforts to provide these Terms and key information in an accessible format, such as a screen-reader-friendly document, at no additional charge.

Where third-party components affect accessibility, we will seek reasonable alternatives or workarounds where a barrier arises.

We aim to ensure that important choices — such as consenting, declining, or exercising data rights — are available through accessible means.

This commitment reflects our view that fair access to the Services, and to understanding these Terms, is a protection everyone deserves.

Where Applicable Law imposes specific accessibility obligations on us, we will comply with them in addition to this section.

We welcome feedback that helps us identify and remove accessibility barriers, and we treat such feedback as valuable input under the Feedback section.

135. Final Acknowledgment & Signature

By checking the acceptance box, clicking "I Accept & Agree," uploading Content, or otherwise using the Services after being presented with these Terms, you acknowledge that you have had the opportunity to review this entire document and that you accept it in full.

You acknowledge that you understand the key trade-offs, including the licenses you grant, the biometric and AI-training provisions, the disclaimers and limitations of liability, and the dispute-resolution and arbitration provisions (including your right to opt out of arbitration within the stated window).

You acknowledge the many protections these Terms provide to you, including our security and breach-notification commitments, your privacy and data rights, the revision, refund, and service-credit remedies, the complaint-handling and appeal processes, and the regional protections that apply to your jurisdiction.

You confirm that the information you have provided to us — including your age, identity, and authority to submit the Content you upload — is true to the best of your knowledge, and that you will keep it accurate.

You agree that your electronic acceptance constitutes your signature and legally binding agreement to these Terms, as described in the electronic-signatures section, and that we may keep a record of your acceptance, including the version and timestamp.

This acceptance is tied to the specific version identified at the top of this document; if we materially change these Terms, you will be asked to review and, where required, accept the updated version.

If you do not agree to these Terms, do not check the box, do not click accept, and do not upload any Content; you may contact us with questions before deciding.

We have tried to make these Terms fair, clear, and balanced, protecting both you and the Company, and we are glad to explain anything that is unclear before you accept.

Both parties intend these Terms to be legally binding and enforceable to the fullest extent permitted by Applicable Law, subject to your non-waivable rights.

Thank you for taking the time to read this document; your informed acceptance is the foundation of a fair and trustworthy relationship between us.

136. Controller & Processor Roles

For most of the Personal Data we handle to provide the Services to you, we act as the party that determines the purposes and means of Processing — often called a "controller" — and we are responsible to you for that Processing under Applicable Law.

For certain Personal Data that you control and instruct us to Process — for example, personal data of other individuals you upload as part of your project — you may act as the controller and we may act as your "processor," Processing that data on your documented instructions.

Where we act as your processor, we will Process the relevant personal data only to provide the Services and as you reasonably instruct, will apply appropriate security, and will assist you with your own legal obligations to the extent applicable and practical.

Where we act as controller, you can exercise your data-subject rights directly against us, as described in the privacy-rights and data-subject-request sections.

These roles can be nuanced, and the correct characterization depends on the facts; our Privacy Policy provides additional detail about how we act for different categories of data.

Clarifying who is the controller and who is the processor protects both parties by making responsibilities and points of contact clear.

Where we engage Subprocessors, they act as our sub-processors and are bound as described in the Subprocessor section.

If Applicable Law uses different terminology (for example, "business" and "service provider"), we apply the analogous roles and responsibilities under that law.

Nothing in this section reduces the rights you have as a data subject or the obligations we owe you as controller where we act in that capacity.

If you are unsure in which capacity we act for a particular kind of data, contact our privacy contact, and we will explain.

137. Records of Processing & Accountability

We maintain internal records of our Processing activities to the extent Applicable Law requires, so that we can demonstrate accountability for how we handle Personal Data.

These records help us track the categories of data we Process, the purposes, the recipients, retention periods, and the safeguards we apply, and they support our responses to your data-subject requests.

Accountability is a principle we take seriously: it means not only complying with our commitments but being able to show that we do.

We periodically review our data practices, policies, and this document to keep them accurate and aligned with the law and with how the Services actually work.

Where Applicable Law requires us to conduct assessments — such as a data-protection impact assessment for higher-risk Processing like Biometric Data — we will do so and act on the results.

We train relevant personnel on privacy and security responsibilities so that our practices are followed in day-to-day operations.

Maintaining records and assessments protects you by promoting careful, lawful Processing, and protects the Company by enabling it to demonstrate compliance if questioned.

On a legitimate request from a regulator, we will provide the records the law requires, consistent with the cooperation-with-investigations section.

We keep these internal records secure and disclose them only as necessary and lawful.

This accountability framework underpins the specific commitments made throughout these Terms.

138. Metadata, EXIF & Location Data

Photographs often contain embedded metadata, such as EXIF data, which can include the date, camera settings, and sometimes the location where a photo was taken.

When you upload photos, any embedded metadata may be uploaded with them; we Process this metadata only as needed to provide the Services and handle it under our Privacy Policy.

If you prefer not to share certain metadata, you may remove it before uploading — for example, by stripping location data — and we may also remove or ignore metadata that we do not need.

We do not use embedded location metadata to track your movements or to build a location profile of you unrelated to providing the Services.

Where metadata contains Personal Data, your privacy rights apply to it just as they do to the images themselves.

Being transparent about metadata protects your privacy by helping you make informed choices about what you share, and protects the Company by clarifying how such data is handled.

We may generate our own technical metadata about Outputs, such as provenance information, as described in the provenance section; this is distinct from the metadata embedded in your originals.

If you are concerned about metadata in a specific upload, contact us, and we will help you understand and, where feasible, remove it.

Metadata in delivered Outputs may be minimized or may include required labeling, consistent with the AI-content-labeling section.

This section works together with the data-minimization and privacy-rights sections to give you control over the information contained in your uploads.

139. Upload Quality & Submission Guidelines

The quality of Outputs depends significantly on the quality and suitability of the photos you submit, so we may provide guidelines about resolution, lighting, framing, and the number of images that produce the best results.

Following our submission guidelines helps us produce a faithful likeness and reduces the need for revisions; poor-quality inputs can limit what even the best process can achieve.

We may decline or ask you to resubmit photos that are too low in quality, corrupted, heavily filtered, or otherwise unsuitable for producing a good portrait.

Where a limitation in your submitted photos causes a result that falls short, that is generally addressed by resubmission or by the revision policy rather than treated as a defect on our side.

You are responsible for ensuring that the photos you submit are ones you are entitled to submit, as described in the Content and representations sections.

Clear submission guidelines protect you by helping you get the best result, and protect the Company by setting realistic expectations tied to input quality.

We will make our guidelines available where practical and will try to explain how to get good results.

If you are unsure whether your photos are suitable, you may ask us before ordering, and we will give honest guidance where we can.

We may Process your photos to assess suitability, and we handle them under the privacy and security sections throughout.

This section works with the no-guarantee-of-results and revision sections to make clear how input quality relates to outcomes.

140. Licensing Tiers: Personal & Commercial Use

The rights you receive to use delivered Outputs depend on the licensing tier of the package you purchase, which we will describe clearly before you buy.

A personal-use license typically permits you to use, display, print, and share your Outputs for personal, non-commercial purposes, such as social media, personal prints, and gifts.

A commercial-use license, where offered and purchased, additionally permits defined commercial uses, such as marketing, advertising, or other business purposes, within the scope stated in your order.

Some commercial uses may require additional permissions — for example, a model release if another person is featured, or trademark clearance if a brand appears — which are your responsibility to obtain, as described in the Outputs and third-party sections.

Unless your order expressly grants exclusivity, your license is non-exclusive, and similar Outputs may be produced for others, as described in the ownership-of-Outputs section.

Clear licensing tiers protect you by defining exactly what you may do with your Outputs, and protect the Company by delineating the rights granted at each price point.

If you are unsure which tier your intended use requires, ask us before ordering, and we will help you choose the right one.

Using Outputs beyond the scope of your license — for example, commercial use under a personal-use license — is a breach of these Terms, though we would rather help you upgrade than pursue enforcement.

We retain ownership of the underlying technology regardless of the tier, as described in the intellectual-property sections.

Upgrades between tiers may be available for an additional, disclosed fee where you need broader rights.

141. Editorial, Journalistic & Public-Interest Use

If you intend to use Outputs in an editorial, journalistic, or public-interest context, you are responsible for ensuring that such use is lawful and does not mislead the public, particularly where real people are depicted.

Editorial use does not exempt you from the prohibitions in these Terms against creating false or misleading depictions of real individuals, as described in the acceptable-use and anti-impersonation sections.

Where you use Outputs to comment on matters of public interest, you remain responsible for compliance with laws governing defamation, privacy, publicity, and misleading content.

We do not endorse or take responsibility for the editorial positions you express using Outputs; your use is your own.

Clear rules for editorial use protect the public from deception and protect you from claims arising from misleading uses.

If your intended editorial use involves a real, identifiable person, consider whether disclosure that the image is AI-assisted is appropriate or legally required, as described in the labeling section.

Nothing in this section limits lawful, good-faith commentary, satire, or reporting that complies with Applicable Law and these Terms.

We may decline projects whose evident purpose is to deceive the public about real events or people, consistent with the acceptable-use section.

Where Applicable Law provides special protections or limitations for journalistic use, those apply in addition to this section.

If you are unsure whether an editorial use is permitted, ask us before proceeding.

142. Trademarks, Logos & Brands in Portraits

If you want a portrait to include a trademark, logo, or brand — whether yours or a third party's — you are responsible for having the rights to include it and for any downstream use of the resulting Output.

We may decline to include third-party trademarks or logos where doing so could infringe rights or mislead people about affiliation or endorsement.

Including a brand you do not own may implicate that owner's trademark or other rights, and you accept responsibility for such inclusions under the representations and indemnification sections.

Where you include your own brand, you retain your rights in it, and the license you grant us is limited to using it as needed to produce your Output.

Clear rules about brands protect trademark owners and the public from confusion, and protect you from claims arising from unauthorized brand use.

If a delivered Output incorporates a brand at your request, your subsequent use must still comply with the trademark owner's rights and Applicable Law.

We do not, by producing an Output, grant you any rights in a third party's trademark, and no such rights are implied.

If you are unsure whether including a particular brand is permissible, ask us before ordering.

This section works with the third-party-individuals and Outputs sections to allocate responsibility for the elements included in your portrait.

We may include our own discreet mark or provenance information as described in the provenance and labeling sections.

143. Backgrounds, Props & Third-Party Artwork

Portraits may include backgrounds, props, patterns, or artistic elements. Where you request the inclusion of specific third-party artwork or protected designs, you are responsible for having the rights to use them.

We may decline to reproduce protected third-party artwork or designs where doing so could infringe the rights of the creator or owner.

Generic or generated backgrounds and props we create as part of the Service are part of the Output you license, subject to the ownership-of-Outputs section.

If your submitted photos contain protected third-party works in the background, the license you grant us extends only as far as your actual rights, as described in the ownership-of-Content section.

Clear rules about backgrounds and props protect creators' rights and protect you from claims arising from unauthorized reproduction.

Where an Output incorporates elements you supplied, responsibility for the rights in those elements follows the representations and indemnification sections.

We aim to create original or properly licensed background and prop elements when generating them ourselves.

If you want a specific artistic reference incorporated, tell us in advance so we can assess whether it is permissible.

Nothing in this section grants you rights in third-party artwork that you do not independently hold.

This section works with the trademarks and Outputs sections to allocate responsibility for the various elements that make up a portrait.

144. Moral Rights & Attribution

To the extent you hold any moral rights or similar rights in the photos you submit, and to the extent permitted by Applicable Law, you agree not to assert such rights against us in a way that would prevent the ordinary Processing and transformation needed to create Outputs.

This limited waiver is only as broad as necessary to let us do the work you have asked for; it does not transfer ownership and does not apply where the law does not permit waiver.

Where moral rights cannot be waived, you agree not to exercise them inconsistently with the licenses you have granted for the purposes described in these Terms.

We will not, through the ordinary provision of the Services, treat your submitted photos in a derogatory manner; our transformations are for the purpose of producing the portrait you requested.

Regarding attribution, we generally do not require you to credit us when you use your delivered Outputs, though we may include discreet provenance or AI-content labeling as described elsewhere.

If you would like specific attribution or credit terms for a particular project, tell us so we can address them in your order.

Clear handling of moral rights and attribution protects both parties by preventing later disputes about how images may be transformed and credited.

Nothing in this section affects moral rights you hold in works unrelated to the Services.

Where Applicable Law grants non-waivable moral rights, those rights remain, and this section is limited accordingly.

This section works with the license and ownership sections to make the scope of permitted transformation clear.

145. Team, Corporate & Multi-User Accounts

If you use the Services on behalf of a business, or if we offer team or corporate accounts, additional considerations apply, and the person accepting these Terms represents that they are authorized to bind the organization.

For team accounts, the organization is responsible for the conduct of its authorized users and for ensuring they comply with these Terms.

The organization is responsible for managing access within its team, including adding and removing users and protecting shared credentials or access links.

Personal data of individuals depicted in an organization's projects must be handled with all necessary consents, as described in the third-party-individuals and representations sections, with the organization responsible for obtaining them.

Where an organization is the controller of personal data it uploads, we may act as its processor for that data, as described in the controller-and-processor section.

Clear rules for team accounts protect the organization, its users, and the individuals depicted, and protect the Company by defining who is responsible for what.

Billing, ownership of Outputs, and administrative control for a team account are as agreed in the organization's order or a separate written agreement.

If an authorized user leaves the organization, the organization is responsible for updating access; we are not responsible for internal access management within your organization.

A separate written agreement may govern certain enterprise arrangements and, where it applies, controls over these general Terms to the extent of any conflict for that arrangement.

If you are unsure whether a team or corporate arrangement suits your needs, contact us to discuss the available options.

146. Agency & Reseller Use

If you use the Services as an agency or intermediary on behalf of your own clients, you are responsible for your clients' compliance with these Terms and for obtaining all necessary rights and consents from the individuals depicted.

You must not misrepresent the Services or our role to your clients, and you must ensure your clients understand any terms that affect them, such as AI-content labeling or usage-license scope.

Reselling or sublicensing the Services requires our prior written agreement; absent such agreement, the Services are provided for your own use or for use on behalf of clients within the license scope you purchased.

You remain responsible to us for payment and for compliance, regardless of your arrangements with your clients.

Where you handle personal data of your clients or of individuals depicted, you are responsible for having a lawful basis and any necessary consents, as described in the representations and third-party sections.

Clear agency and reseller rules protect your clients and the depicted individuals, and protect the Company by keeping responsibility with the party that controls the client relationship.

We may require additional terms for high-volume or reseller use to ensure appropriate safeguards.

You must not use agency or reseller access to build a competing product or to circumvent restrictions in these Terms.

If a client of yours raises a concern that reaches us, we may direct them back to you where you are the responsible party, while still meeting our own legal obligations.

If you intend to act as an agency or reseller, contact us to confirm the appropriate arrangement.

147. Portraits Purchased as Gifts

You may wish to purchase the Services as a gift for another person. If you do, both you and the recipient are subject to these Terms with respect to the gifted Services.

If producing the portrait requires photos of the recipient, those photos must be submitted with the recipient's informed consent, as described in the third-party-individuals section; you must not submit someone's photos as a surprise without their consent.

The recipient's use of delivered Outputs is subject to the same license scope and rules that would apply to your own use, as described in the licensing-tiers section.

We may need to communicate with the recipient to complete the project, and we will handle their Personal Data under our Privacy Policy.

Clear gift terms protect the recipient's consent and privacy, and protect the Company by ensuring the person depicted has agreed to the process.

If the recipient does not consent to the process, we cannot proceed, and the cancellation and refund sections describe your options.

Where a gift is purchased using a gift card or voucher, the gift-cards section also applies.

You are responsible for ensuring that gifting the Services is appropriate and welcome; we are not responsible for a recipient's reaction to an unexpected gift.

If you want to arrange a gift while preserving a surprise, contact us to discuss options that still respect the recipient's consent.

This section works with the consent, licensing, and privacy sections to make gifting fair to everyone involved.

148. Loyalty & Rewards Programs

If we offer a loyalty or rewards program, participation is subject to these Terms and to any program-specific terms we publish, which control for the program in the event of a conflict.

Program benefits — such as points, discounts, or perks — have no cash value unless expressly stated and may be subject to eligibility conditions, expiry, and usage limits, which we will disclose.

We may modify or end a loyalty program prospectively, but we will honor benefits you have already validly earned under the program's terms, subject to reasonable wind-down provisions.

You must not abuse a loyalty program — for example, through fraudulent or duplicate accounts — and we may withhold or reverse benefits obtained through abuse.

Clear program terms protect you from misunderstanding your benefits and protect the Company from abuse of the program.

Tax consequences of loyalty benefits, if any, are your responsibility as described in the taxes section.

We will describe how to earn and redeem benefits so you can make informed choices about participation.

Participation is voluntary, and declining to participate does not affect the Services you otherwise receive.

If a program benefit cannot be provided as described, we will offer a fair alternative consistent with the remedies section.

Program data is handled under our Privacy Policy like other Personal Data.

149. Tips & Gratuities

If we offer a way to leave a tip or gratuity for the artists or team who worked on your portrait, tips are entirely voluntary and are never required to receive the Services or a particular result.

Whether and how tips are distributed to personnel is handled according to our internal practices, which we will describe if we offer this feature.

A tip does not entitle you to additional work, revisions, or rights beyond those in your order; extra work is arranged through the revision and modification sections.

Tips, where offered, are processed through our payment systems under the payment and security sections.

Clear tipping terms protect you by making tips genuinely optional and protect our personnel by handling gratuities fairly.

We will not pressure you to tip, and declining to tip will not affect the quality of service you receive.

Any taxes associated with tips are handled according to Applicable Law.

If you have feedback about our team's work, positive reviews and Feedback are always welcome in addition to or instead of a tip.

Tips are non-refundable once given, except where required by law or where given in error, in which case contact us.

This feature, if offered, is a way to recognize good work, not a condition of the Services.

150. Delivery Acceptance & Deemed Acceptance

When we deliver your Outputs, you should review them promptly and tell us if there is an objective defect or a failure to match an agreed specification, so we can address it under the revision and remedies sections.

If your order specifies a review or acceptance window, please raise any objective issues within that window; if no window is stated, please raise them within a reasonable time after delivery.

If you do not raise an objective defect within the applicable window, the delivery may be deemed accepted for the purpose of completing the order, though this does not waive your statutory rights or your rights regarding latent defects that were not reasonably discoverable earlier.

Deemed acceptance addresses order completion; it does not deprive you of protections the law provides for defective goods or services or of remedies for problems that could not reasonably have been found in the review window.

Clear acceptance terms protect you by defining a fair review period and protect the Company by providing certainty about when an order is complete.

Raising issues promptly helps us fix them while the relevant files and context are readily available.

If you and we disagree about whether an issue is an objective defect, we will discuss it in good faith and, where appropriate, use the service-credit or complaint-handling processes.

Acceptance of one Output in a multi-Output order does not waive your rights regarding others that are defective or missing.

This section works with the delivery, revision, and warranty sections to define the lifecycle of an order fairly.

Your non-waivable consumer rights always remain, regardless of deemed acceptance.

151. Warranty Period & Latent Defects

For a reasonable period after delivery, if a delivered Output contains an objective defect that was not reasonably discoverable at delivery — a latent defect — you may report it, and we will address it under the revision, redo, and remedies sections.

A latent defect is a genuine flaw in the delivered work that a reasonable review at delivery would not have revealed, as distinct from a change of taste or a subjective preference.

This protection is in addition to any statutory warranty or guarantee that Applicable Law provides for goods or services, which apply regardless of this section.

To claim under this section, report the latent defect promptly after you discover it, with enough detail for us to assess it.

Clear latent-defect terms protect you by giving recourse for hidden flaws and protect the Company by distinguishing genuine defects from ordinary preference changes.

Where a latent defect is confirmed, we will repair, redo, or otherwise remedy it fairly under the remedies section.

This section does not extend indefinitely; it provides a reasonable period appropriate to the nature of the Outputs, consistent with Applicable Law.

Your statutory rights regarding non-conforming or defective goods or services are unaffected and apply in addition.

If you and we disagree about whether an issue is a latent defect, we will discuss it in good faith and use the complaint-handling process where needed.

This section works with the delivery-acceptance and revision sections to provide fair, time-appropriate recourse.

152. Set-Off, Insolvency & Continuity of Rights

Where both parties owe each other amounts that are due and payable, either party may, to the extent Applicable Law permits, set off amounts it owes against amounts owed to it, after giving reasonable notice.

We will not exercise set-off against a consumer in a manner Applicable Law prohibits, and any set-off will be applied fairly and transparently.

If either party becomes insolvent or enters an insolvency process, the other's rights under these Terms and Applicable Law are preserved to the extent the law allows, including rights to delivered Outputs and to refunds for undelivered work.

A change of control or insolvency-related transfer is also addressed in the assignment-and-change-of-control section, which protects the continuity of your rights and data.

Clear set-off and insolvency provisions protect both parties by making financial responsibilities predictable even in difficult circumstances.

Your license to use previously delivered Outputs, and your data rights, are intended to survive as described in the survival section, subject to Applicable Law.

Nothing in this section allows either party to avoid an obligation that Applicable Law makes non-excludable.

If an insolvency affects our ability to deliver paid work, the refund and remedies sections and Applicable Law govern your entitlements.

We will handle your data through any transition consistent with the privacy commitments in these Terms, as described in the assignment section.

These provisions aim to keep your key rights intact even if financial circumstances change.

153. Identity-Theft Support After a Security Incident

If a security incident affecting your Personal Data creates a meaningful risk of identity theft or fraud, we will, in addition to the notice described in the data-breach section, provide practical guidance to help you protect yourself.

Such guidance may include steps to monitor your accounts, to place fraud alerts or security freezes where available, and to contact relevant institutions or authorities.

Where Applicable Law requires, or where we consider it appropriate given the severity of an incident, we may offer additional support consistent with the nature of the data affected.

We will provide clear, actionable information promptly so that you can take timely steps to reduce potential harm.

Providing this support protects you by helping you respond effectively to a breach, and reflects the Company's commitment to standing by users if something goes wrong.

This support is in addition to, not a substitute for, any legal remedies you may have.

We will keep you informed of relevant developments as our investigation of an incident progresses, consistent with the data-breach section.

Any support offered is handled with respect for your privacy and is not conditioned on waiving your rights.

If you believe you have experienced identity theft related to the Services, contact us, and we will assist as described here.

This section works together with the security and data-breach sections to give you meaningful protection and practical help.

154. Sensitive Cultural, Religious & Political Content

The Services may be used to create portraits reflecting a wide range of personal, cultural, and religious expression, and we respect your right to represent yourself authentically.

You must not use the Services to create content that demeans, mocks, or incites hatred or violence against people on the basis of religion, ethnicity, nationality, or similar characteristics, consistent with the acceptable-use section.

You must not use the Services to create misleading political content that falsely depicts real people or events in a way intended to deceive voters or the public, consistent with the anti-impersonation and acceptable-use sections.

We aim to handle culturally and religiously significant imagery with respect, and we may decline requests that appear designed to demean or misappropriate in a harmful way.

Clear rules here protect people and communities from harmful or deceptive content and protect the Company from being used as a tool for such content.

Legitimate personal, cultural, artistic, and religious self-expression is welcome within the bounds of these Terms and Applicable Law.

Where local law imposes specific rules about political or religious content, you are responsible for complying with them in your use of Outputs.

If you are unsure whether a culturally or politically sensitive request is permissible, ask us before proceeding.

We apply these standards with the aim of being fair and respectful to diverse users while preventing genuine harm.

This section works with the acceptable-use, anti-impersonation, and labeling sections to keep the Services respectful and honest.

155. Satire, Parody & Creative Depictions

Creative depictions, including satire and parody, are a legitimate form of expression, and the Services may be used for such purposes within the bounds of Applicable Law and these Terms.

However, satire and parody do not exempt you from the prohibitions against non-consensual sexual imagery, harassment, deceptive depictions of real events, or content that unlawfully harms a real person's rights.

Where a creative depiction involves a real, identifiable person, you remain responsible for compliance with laws governing defamation, privacy, publicity, and misleading content, and disclosure that the image is AI-assisted may be appropriate or required.

We may decline requests where the evident purpose is to harm, deceive, or harass rather than to comment or entertain.

Clear rules protect real people from harmful misuse while preserving space for legitimate creative and comedic expression.

Fair comment, satire, and parody that comply with Applicable Law and these Terms are permitted; malicious or deceptive uses are not.

If your creative depiction involves a public figure, be especially mindful of the line between lawful commentary and unlawful or deceptive portrayal.

Nothing in this section restricts genuinely lawful expression, and nothing in it authorizes content that these Terms otherwise prohibit.

If you are unsure whether a satirical or parodic use is permissible, ask us before proceeding.

This section works with the acceptable-use, anti-impersonation, editorial-use, and labeling sections to balance expression against harm.

156. Waitlist Queue, Capacity & Regional Availability

Because the Services combine automated generation with human review, our capacity is finite, and we manage demand through the waitlist and, at times, through queuing of production.

Your position in the queue and the time to selection or delivery depend on factors such as demand, our capacity, and the nature of your project, and we will communicate expectations where practical.

We may prioritize orders fairly based on factors such as order type, package, or the sequence of requests, and we will not manipulate the queue in a deceptive way.

The Services may not be available in every region, and availability can change due to legal, operational, or capacity reasons, as described in the description-of-services and export-control sections.

Clear information about queue and capacity protects you by setting honest expectations and protects the Company by acknowledging real operational limits.

If capacity constraints materially delay paid work, the remedies and refund sections may apply.

We may open, pause, or close the waitlist and adjust capacity as needed, communicating material changes where practical.

Where we expand availability to new regions, additional regional terms or addenda may apply.

If your region loses availability while you have paid, undelivered work, we will handle it fairly under the refund section where lawful.

This section works with the waitlist and turnaround sections to make the operational realities of the Services transparent.

157. Press, Media & External Communications

Neither party may issue a press release or public statement that attributes a quote to, or implies endorsement by, the other party without that party's prior consent, except as Applicable Law requires.

You are free to speak truthfully and publicly about your own experience with the Services, including honest reviews, as expressly preserved in the non-disparagement section.

We are free to describe the Services publicly and to use aggregated, non-identifying information about usage, as described in the anonymized-data section, without identifying you.

Any use of your name, likeness, or Outputs in our external communications is governed by the promotional-permissions and publicity sections and requires the permission described there.

Clear rules about external communications protect both parties' reputations while preserving your right to speak truthfully about your experience.

If a member of the press contacts you about the Services, you are under no obligation to speak, and anything you say is your own.

We will handle media inquiries professionally and will not misrepresent our relationship with you.

Nothing in this section restricts either party from making truthful disclosures required by law or to regulators.

If you wish to collaborate on a case study or testimonial, contact us to agree terms in writing, including any compensation and approval rights.

This section works with the non-disparagement, promotional-permissions, and confidentiality sections to govern public communications fairly.

158. Environmental & Responsible-Computing Note

Running AI Models consumes computing resources and energy. We aim to use infrastructure and practices that are reasonably efficient and, where feasible, to work with providers that pursue responsible energy practices.

This note is informational and does not create a warranty about the environmental impact of the Services, but it reflects our intention to operate responsibly.

We may optimize our pipelines over time to reduce unnecessary computation, which can improve both efficiency and cost.

You can help reduce unnecessary processing by following our submission guidelines and avoiding redundant requests.

Being transparent about responsible-computing efforts reflects values that many users share, without overpromising outcomes we cannot guarantee.

Where we make specific environmental claims in marketing, we will endeavor to make them accurate and substantiated.

Third-party infrastructure we rely on has its own environmental characteristics, which we consider where practical when selecting providers.

This note does not impose obligations on you beyond the ordinary terms of use.

We welcome feedback on how we can operate the Services more responsibly, handled under the Feedback section.

This section is a good-faith statement of intent, not a binding performance guarantee.

159. How to Contact Us & Legal-Notice Address

For general questions, support, or feedback about the Services, contact Perfect AI Portraits, operated by [Company Legal Name], at [legal@your-domain.com].

For privacy requests — including access, correction, deletion, portability, objection, or withdrawal of consent — contact us at the same email and mark your message as a privacy request so we can route it and meet legal deadlines, as described in the data-subject-request section.

For formal legal notices to us — including notices under the notices section, arbitration opt-outs, and intellectual-property notices — use [legal@your-domain.com] and, where physical mail is appropriate, [Company Mailing Address].

For the specific procedures that require a particular method — such as the arbitration opt-out window or the notice-and-takedown process — follow the method described in the relevant section.

We will endeavor to respond to inquiries within the timeframes described in the complaint-handling and privacy sections.

Providing clear, consistent contact details protects you by giving you a reliable way to reach us, and protects the Company by directing communications to the right place.

Please keep your own contact details current with us so that we can reach you, as described in the notices and accounts sections.

If you cannot reach us through the channels above, or if a channel appears not to work, try an alternative listed channel and let us know so we can fix any problem.

We treat all inquiries with respect and expect the same in return, consistent with the conduct sections.

This contact information supplements, and is consistent with, the contact details provided elsewhere in these Terms.

160. Survival

The provisions of these Terms that by their nature should survive termination or expiration will survive, including but not limited to: Definitions; ownership provisions for Content, Outputs, and Models; the license to exploit previously delivered Outputs; representations and warranties; confidentiality; indemnification; disclaimers; limitation of liability; release; dispute resolution; governing law; severability; interpretation; entire agreement; and this survival section.

The Model-training and retention sections survive to the extent they describe the persistence of artifacts and records after termination, subject to your data-rights.

Your accrued payment obligations and any accrued refund or service-credit entitlements survive termination.

Privacy and data-protection commitments survive with respect to data we continue to hold, for as long as we hold it.

The purpose of survival is to make clear that ending the active relationship does not erase obligations and protections that are meant to continue, which benefits both parties.

Survival does not extend a license or right beyond the scope stated in the provision granting it.

Where a surviving provision has its own stated duration, that duration controls.

Confidentiality obligations survive for as long as the information remains confidential, and trade-secret protections survive as long as the information qualifies as a trade secret.

Nothing in this section revives a right that a party validly lost before termination.

This section gives both parties certainty about which commitments endure after the relationship ends.

161. Changes to These Terms

We may update these Terms from time to time to reflect changes in the Services, the law, or our practices. When we make material changes, we will update the version identifier and effective date and, where appropriate, provide notice through the Services or by contacting you.

For material changes, we will endeavor to provide reasonable advance notice before they take effect, so you have an opportunity to review them and decide whether to continue using the Services.

Your continued use of the Services after the updated Terms take effect constitutes acceptance of the revised Terms; if you do not agree, you should stop using the Services and may request deletion or portability of your data.

Each acceptance you make is tied to the specific version presented to you at that time, and we keep a record of it as described in the electronic-signatures section.

We will not apply material changes retroactively to disputes that arose before the change, except where the change is more favorable to you or where Applicable Law requires.

Where a change materially reduces your rights or a paid feature you are actively using, we will, where practical, offer a fair remedy such as the ability to complete your current order under the prior terms, or a refund or service credit under the relevant sections.

Minor, non-material changes (such as clarifications or typo corrections) may be made without individual notice, but we will still update the version identifier so the record remains accurate.

We will make the current version of these Terms readily available so you can review it at any time.

If Applicable Law requires your affirmative consent to a particular change, we will seek that consent rather than relying on continued use.

This section balances our need to keep the Terms current with your right to know about changes and to decline them by discontinuing the Services.

When we make material changes, we will update the version identifier and effective date and provide notice through the Services or by contacting you, as appropriate.

For material changes, we will endeavor to provide reasonable advance notice before they take effect, so you can review them and decide whether to continue using the Services.

If you do not agree to a change, your remedy is to stop using the Services and, where you wish, to request deletion or a portable copy of your data.

We will not apply material changes retroactively to disputes that arose before the change, except where the change is more favorable to you or where Applicable Law requires.

Where a change materially reduces a paid feature you are actively using, we will, where practical, offer a fair remedy such as completing your current order under the prior terms, or a refund or service credit.

Minor, non-material changes may be made without individual notice, but we will still update the version identifier so the record remains accurate.

Each acceptance you make is tied to the specific version presented to you, and we keep a record of it as described in the electronic-signatures section.

Where Applicable Law requires your affirmative consent to a particular change, we will seek that consent rather than relying on continued use.

We will make the current version of these Terms readily available so you can review it at any time.

This process applies to the general Terms; changes to a specific accepted order are governed by the mutual-written-agreement section.

162. Miscellaneous & Contact

These Terms, together with the Privacy Policy and any written quote or order-specific terms, are the entire agreement between you and us regarding the Services, as described in the entire-agreement section. If any provision is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be reformed to the minimum extent necessary, as described in the severability section.

Our failure to enforce any right is not a waiver of that right, as described in the no-waiver section. You may not assign these Terms without our consent; we may assign them as described in the assignment section, including in connection with a merger, acquisition, or sale of assets.

Neither party is liable for delays or failures caused by events beyond its reasonable control, as described in the force-majeure section. The relationship between the parties is that of independent parties, as described in the independent-contractors section.

You agree that clicking "I Accept & Agree," checking the acceptance box, or continuing to use the Services constitutes your electronic signature and legally binding acceptance of these Terms, as described in the electronic-signatures section.

If you have questions, concerns, complaints, or requests — including privacy requests, accessibility needs, or notices under these Terms — contact [Company Legal Name] (operating as Perfect AI Portraits) at [legal@your-domain.com] or by mail at [Company Mailing Address].

For legal notices to us, please use the address and email above and, where a specific section requires a particular method (such as the arbitration opt-out), follow that method.

We will endeavor to respond to inquiries within the timeframes described in the complaint-handling and privacy sections, and we welcome feedback that helps us improve.

These Terms are governed by the law and venue described in the governing-law-and-venue section, subject to any mandatory consumer protections of your place of residence.

Thank you for reading these Terms in full. We have tried to make them fair, clear, and protective of both you and the Company, and we are glad to explain anything that is unclear.

By proceeding, you confirm that you have had the opportunity to review the entire document and that you accept it as of the version and effective date shown at the top.